What is Unified Endpoint Management (UEM)?

Today, with employees logging in from multiple locations and using a wide variety of devices, IT departments need a robust tool to monitor, manage, and secure their complex IT environment and employee devices. This is where a unified endpoint management (UEM) solution takes center stage in helping IT admins manage a wide range of employee devices from a single console.

What Exactly is Unified Endpoint Management?

A UEM platform enables consolidated monitoring and management of different endpoints from a single console to ensure that organizations are able to run their daily operations smoothly and securely. With a single-pane-of-glass view, IT admins can see the status of all the endpoints.

At its core, UEM includes the use of several device management tools, such as mobile device management, mobile application management, and enterprise mobility management tools. These tools are specifically designed to help businesses monitor and manage employee mobile devices.

Organizations that have deployed a UEM solution aim to address the following issues: 

• Put an end to siloed tools: Businesses often implement siloed tools and end up mismanaging mobile devices, laptops, desktops, and cloud-based devices. This can lead to  security issues across platforms.
• Avoid on-site visits to manage devices: In several organizations, IT teams have to travel to different locations to manually manage users, operating system maintenance, device maintenance, and decommissioning. This results          in administrative inefficiency and increases the costs associated with endpoint maintenance.
• Lack of visibility across endpoints and users: The lack of visibility across endpoints, applications, and users results in poor security and improper management of IT devices. Without a robust tool, organizations struggle to generate exhaustive reports on asset usage and patch management processes.
• Unauthorized Access Control: With the help of an UEM solution, organizations can manage data and device access based on valid accounts and security standards like multi-level encryption and unique password requirements. 

Important Features of a UEM Solution

With a UEM solution, businesses can accelerate the process of performing daily IT administrative tasks by automatically managing and monitoring a fleet of devices.

Let’s look at some of the key functionalities of a UEM solution:

Device  Management

The primary capability of a UEM solution is device management. It helps businesses keep endpoints secure. A UEM solution can be used to configure all devices in an organization to adhere to specific device management policies set by the IT admins. 

A UEM solution offers additional capabilities such as locating devices, generating custom reports, facilitating device onboarding, and managing the entire life cycles of business endpoints. The device management feature of a UEM solution allows IT admins to retrieve complete information about an organization’s IT resources, including system and hardware details, installed apps and software, usage, and more.

Identity and Access Management

By deploying a UEM solution, IT admins can allow or restrict access to specific applications for relevant teams, groups, or individuals to ensure data security across all device endpoints. This means that when employees log on to their systems, they can only view files that they have been authorized to access.

Patch Management

A UEM solution helps to generate analytical reports on IT assets, thus helping them identify vulnerabilities and address the loopholes with patch management. By looking at the regular reports and getting actionable insights on IT assets, one can overcome common and repetitive vulnerabilities that create security weaknesses.

Cybersecurity Management

As the number and types of cyber threats continue to rise and evolve, UEM has become even more critical. A UEM solution helps IT admins achieve continuous security compliance across all supported devices and platforms. A UEM solution provides support for multi-device architectures, each with unique security settings, services, and configurations.

The Benefits of Unified Endpoint Management

If a UEM solution is properly implemented, organizations can benefit from:

Effortless Onboarding

A UEM solution allows organizations to easily deploy devices, apply policies, and install applications. This streamlines both the onboarding and provisioning processes because all mobile devices, desktop computers, laptops, and software are tracked and managed through a single platform.

Increased Extensibility

A centralized platform allows IT admins to track and control all the endpoints from a single console. A UEM solution can also be integrated with third-party tools such as Jira and Zendesk.

IT admins can avoid switching between applications to compile, compare, and evaluate reports to ensure data security and provide role-based access.

Enhanced Visibility

You can easily monitor assets, inventory, usage patterns, and vulnerabilities of enrolled devices. This information is useful during infrastructure migrations as well.

With real-time visibility into enrolled devices, you can easily troubleshoot, diagnose, and resolve issues. You can quickly patch your endpoints if you have up-to-date knowledge about your devices. This eventually reduces costs and improves performance and system security.

Improved Productivity

By implementing a UEM solution, employees get the flexibility to use any device and gain role-based access to information at any time and from any place. This capability, combined with useful management features, enables IT admins to be more accountable for IT assets.

Easy Access to Information

A robust UEM platform allows employees to operate through their preferred devices. Users can easily store and routinely update all the data stored on the cloud. Employees can safely access all resources from any device by simply entering their individual user IDs and passwords to gain access to the company's network.

Endpoint Management with 42Gears’ SureMDM

42Gears UEM solution, SureMDM, is an intuitive and powerful mobile device management solution that supports a wide variety of devices and operating systems.  With SureMDM, IT teams can secure, monitor, and manage company-owned devices as well as employee-owned devices. Employees have the flexibility to work on their preferred devices and focus on the tasks that they need to perform instead of struggling to gain access to the resources they need.

SureMDM ensures continuous security compliance across all devices and platforms. The solution is also used to set data loss prevention policies through multi-factor and multi-layer authentication to help protect sensitive user and corporate data. It promotes a unified user experience by ensuring that all business processes and apps function consistently across all endpoints.

Remote troubleshooting, device wiping, and device viewing are additional benefits that help enterprises manage all of their endpoints, including the devices connected to the network through laptops and PCs.As the remote work culture becomes the norm, businesses all over the world are deploying unified endpoint management solutions to manage their devices more efficiently across their global teams. This is precisely why you must choose a feature-rich solution, just like 42Gears’ SureMDM, that suits your business needs.