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42Gears Refund Policy

42Gears strives to provide its customers with high-quality software products and services. This refund policy outlines the conditions under which customers may receive a refund for 42Gears products.

Trial Versions

We encourage all potential customers to take advantage of the free trial option before committing to a paid subscription of our products. The free trial allows you to thoroughly evaluate the features and functionality of our products to ensure they meet your specific needs.

Refundable Items

42Gears offers a full refund for paid monthly subscriptions within 30 days of the initial purchase. To request a full refund, please contact our sales team at within the 30-day window. In case of any cancellation request after 30 days, your payment is non-refundable.

Non-Refundable Items

  • Payments for all non-monthly subscription types such as (Annual, Half-yearly,  Quarterly, etc).
  • Fees associated with services include but are not limited to custom development, consulting services, and training(s).
  • Any subscription upgrades such as upgrading the current subscriptions whether from monthly to yearly or lower plan to a higher plan, as the case may be.

General Terms

  • Refunds will be processed using the original payment method used for the purchase.
  • Processing time for refunds may vary depending on your financial institution.
  • 42Gears reserves the right to modify this refund policy at any time without prior notice. Furthermore, notwithstanding anything contrary provided, 42Gears shall initiate refunds at its sole discretion depending on various factors.

Contact Us

If you have any questions concerning this refund policy or require assistance with the refund process, please don't hesitate to contact our sales accounting team at or by phone at +1-424-284-2574. 

For further information, please Contact Us.