42Gears Technical Documentations | User Guides

Past Release – Download SureFox for Andorid V7.84

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Past Release – Download SureFox for Andorid V7.85

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Past Release – Download SureLock for Andorid v12.36

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Past Release – Download SureLock for Andorid v12.34

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Past Release – Download SureVideo for Andorid v3.84

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Past Release – Download SureVideo for Andorid v3.83

Added support for SureVideo Application Compatibility for target SDK 26.
Added support to modify the scroll speed of RSS feed.
Added a feature to Customize path name for Media File or URL.
Improvements

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Past Release – Download SureFox for Andorid V7.83

Added support to set password for Context Menu options
Added support to refresh allowed webpage in SureFox Home by sending runscript from SureMDM Console
Added Support to bypass the Content Filtering for selected Allowed Websites
Added support to generate the SureFox Analytics and Content Blocking Analytics from SureMDM reports

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Past Release – Download SureLock for Andorid v12.32

Whitelist and blacklist services inside SureLock using wildcards.
Added support for Allow or Deny edge screen functionalities on Samsung Edge devices.
Added support to set USB preference as File Transfer or Photo Transfer.
Added support for “Show New Application Shortcuts on Home Screen.” settings in Manage Shortcuts.
Added support for Auto Pause ‘Prevent Suspend Mode’ on low battery
Added support for ‘Prevent Suspend Mode ON’ for selected Applications.
Added support for Flashlight Manager plugin.
Added support for setting NFC always ON/OFF.
Added support for sending email of schedule SureLock analytics even when device/internet is OFF.
Added a new setting ‘Documentation Link’ in SureLock About screen.
UI update for WiFi center plugin.
Added support for Hotspot Manager plugin.
Added support of playing GIF file as Screensaver.
Added landcape tag in the SureLock add application API.
Added support of Separate control for volume settings.
Added support to disable hardware key from key code.

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Past Release – Download SureLock for Andorid v11.44

Added support for disabling custom keys (flashlight key) from Samsung KNOX Settings. (Only on Samsung devices)
Improvements

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Past Release – Download SureFox for Andorid V7.66

Updated the EULA for SureFox Application.
Added support for SureFox Application Compatibility for target SDK 26.
Added for support for Progressive Web App API support
Added support to pinch zooming in pdf file.
Added support of content blocking to prevent opening webpages containing specified keywords.
Added support for Battery Popup Notification.

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Past Release – Download SureVideo for Andorid v3.30

Improvements

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Manisha Singh

Senior Manager Marketing

Manisha is responsible for the overall marketing function at 42Gears. She has over 12 years of experience in managing successful digital marketing campaigns for multiple brands and agencies. She holds an MBA degree from M.S. Ramaiah Institute of Management, Bangalore.

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Onkar Singh

Founder & CEO

Onkar Singh has over two decades of experience in building products for the enterprise mobility market. He is a Computer Science and Engineering graduate from National Institute of Technology, Jalandhar. Before founding 42Gears, he worked at Motorola, where he was involved in building many industry-leading rugged handheld devices.

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Prakash Gupta

Co-Founder & COO

Prakash Gupta is responsible for all technology and product development at 42Gears. Prakash has over 13 years of experience and had been involved in building market-leading mobile computing solutions while working at Motorola. Prakash holds an Electronics and Communication degree from IIT-BHU and has also published 3 US patents.

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Abhay Koranne

Senior Vice President

Abhay Koranne manages business development, strategy, customer and partner relationships at 42Gears. He holds a B.E. degree in Electrical Engineering from NIT Raipur. Abhay has more than 19 years of IT experience and has worked with big brands like Infosys, IGATE and Collabera. Successfully set up businesses around Mobility, Analytics and Big Data in previous organizations.

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Ashok Poojari

CFO

Ashok oversees the overall finance function, taxation and compliance at 42Gears. He has over 14 years of experience in the finance domain and is an associate member of The Institute of Chartered Accountants of India. He holds an Advanced Diploma in Management Accountancy from The Chartered Institute of Management Accountants, London, UK.

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Pranay Choudhary

Senior Technical Architect

Pranay is the architect of the leading products at 42Gears. He’s a passionate developer, code artist and open source contributor. Pranay has over 9 years of experience in technical designing and developing software products and applications. He’s an expert in the field of application & data security, mobility infrastructure and programming frameworks. He holds a bachelor’s degree in Computer Science and Engineering from Visvesvaraya Technological University.

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Shiny John

Project Manager

Shiny John is a key member of the 42Gears engineering team. She has over 14 years of experience in project management, product delivery and information security. An MCA from Bharathiar University, she has done her Executive MBA from Kuvempu University. She is also a certified Scrum Master.

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Kaushik Sindhu

Associate Vise President

Kaushik Sindhu is a core member of 42Gears’ strategic team. He holds an MBA from India’s premier institute Narsee Monjee Institute of Management Studies, Mumbai. Kaushik has over 15 years of industry experience and a proven track record of improving product delivery and services, business development, business diversification and building customer relationships. He heads the 42Gears’ UK and EU operations.

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Uma Anand

Test Manager

Uma is a Senior IT Professional with over 12 years of experience in software development, quality assurance and business analysis. Currently, she is in charge of application testing and QA services at 42Gears. Process Improvement is her forte, and she has a history of implementing new procedures aimed at improving the quality of deliverables across various organizations, such as ITC Infotech and Capgemini. She also excels at managing quality assurance and test automation projects. She did her BE (ECE) from Visvesvaraya Technological University.

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Rinkal Bhanderi

Senior Product Manager

Rinkal is a challenge seeker and an all-rounder. He manages cutting-edge products and works relentlessly to deliver an awesome experience to customers. Rinkal holds an engineering degree from India’s esteemed university, Visvesvaraya Technological University. With an overall experience of more than 8 years, Rinkal has been involved in building products at 42Gears for over 7 Years now.

Past Release – Download SureLock for Andorid v11.41

Improvements

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Past Release – Download SureFox for Andorid V6.92

Updated EULA as per GDPR
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Past Release – Download SureLock for Andorid v11.38

Feature to turn off Wi-Fi and switch to mobile network, when Wi-Fi network is unavailable
Allow permissions prompt for enabling runtime permissions of third party apps from SureLock Homescreen
Customise the loading screen of SureLock after reboot
Support to switch mobile network from SIM1 to SIM2
Cache online hosted wallpapers in SureLock
Disable ‘Killing all background processes’ prompt in SureLock Home screen
Improvements

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Past Release – Download SureLock for Windows v2.30

Feature to show LAN icon inside SL Windows
Added support to show LAN/Wi-Fi icon on the SureLock task bar indicating the type of connection.
Added support for displaying BitLocker password prompt on SureLock Home screen
Added support for setting the password for allowed application under “Allowed Applications” Settings
Added support for “Clear Cache” settings under Browser settings
Added a feature to Lock the screen after idle timeout.

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Past Release – Download SureLock for Windows v2.29

Updated Kiosk keyboard driver for Windows 10

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Past Release – Download SureLock for Andorid v10.30

Added support for enabling Transparent Overlay in Driver Safety Mode
Added support for Disable Hardware Overlays on Signed devices.
Added support for Battery Popup Notification
Multi-User Analytics reporting on SureMDM Console.
Added support for User Security Settings
Added support to skip SureLock Permissions screen.
Globalization of String “please wait while we are loading…”
Improvements in Background color Settings.
Added support for showing SureLock GUID column in SureMDM device grid.
Added support for Hide Quick Settings Tiles.
Improvements in the Activation error messages

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Past Release – Download SureLock for Windows v2.28

Added Surelock Analytics for Windows

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Past Release – Download SureMDM Nix Agent for Android v13.94

Improvements

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Past Release – Download SureMDM Nix Agent for Android v14.09

Added support for Nix importing the settings by default even if there is no connectivity when the device is not enrolled.
Improvements

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Past Release – Download SureMDM for Windows v3.75

Improvements

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Past Release – Download SureMDM for Windows v3.74

Improvements

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Past Release – Download SureMDM Nix Agent for Android v13.92

- View app size information on web console
- View status of Install jobs
- Improvements in Applist Dynamic Job, Job Queue
- Data Usage Feature Improvements
- Added NixWakeup Activity to start Nix using broadcast
- Device grid view to show Device Time Zone

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Past Release – Download SureMDM Nix Agent for Android v13.73

Improvements

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Past Release – Download SureMDM Nix Agent for macOS v2.2

Improvements.

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Past Release – Download SureMDM Nix Agent for macOS v2.1

Improvements.

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Past Release – Download SureMDM for Android Smartwatches v1.6

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Past Release – Download SureMDM for Android Smartwatches v1.13

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Past Release – Download SureLock for Andorid v9.61

Added support to Export Multi-User Analytics to File and Email.
Added feature to Logout from Multi-User Profile on Idle Time Out.
Added support to show Multi-User Analytics Data in the Device Grid on SureMDM Console.
Added feature ‘Display Last Logged In User’ under Multi-User Profile Settings.
Added ‘Forgot Password? Link’ in Multi-User Login Page

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Past Release – Download SureMDM Nix Agent for Android v13.65

Disable safe mode only using run script from MDM (Without SureLock)
Added support to enter email ID in Profiles, when user will wipe device with key combination/console, user has to enter same email id.
Run script to disable Bluetooth tethering on Samsung Devices.
Run script to disable Airplane mode feature on Samsung Devices.
Improvements

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Past Release – Download SureMDM for Windows v3.73

Improvements

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Past Release – Download SureMDM Nix Agent for macOS v2.0

Improvements in Restriction profile.

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Past Release – Download SureMDM for Windows v3.72

- Added OAuth Support for device enrollment.
- Added support for installation of appx applications.

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Past Release – Download SureMDM Nix Agent for Android v13.59

New column has been added in device grid showing the time zone which is set on device.
OAuth Design Change
Define font for text message in message job

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Past Release – Download SureMDM Nix Agent for Android v13.46

Bug improvements

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Past Release – Download SureMDM for Windows v3.68

- Windows Store for Business integration with SureMDM.
- Password for Nix setting on Windows devices.
- Monitoring of CPU usage on Windows devices.
- Import/Export settings in Windows Nix Agent
- Remote support for File manager on Windows like E: or F: drive.

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Past Release – Download SureMDM Nix Agent for Android v13.29

Changed target SDK from 25 to 26
Bug improvements

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Past Release – Download SureMDM Nix Agent for Android v13.15

Telecom Management Enhancement – Deploy a job/profile to device, if Mobile data limit is breached.
Runscript for EA devices to give 3rd party app permissions – EA in device now gives admin more power i.e allowing 3rd party application permission.

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Past Release – Download SureMDM Nix Agent for macOS v1.7

Improvements

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Past Release – Download SureMDM Nix Agent for macOS v1.8

Improvements

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Past Release – Download SureMDM Nix Agent for macOS v1.9

Support for Multiple MDM Servers in DEP Account.
Improvements

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Past Release – Download SureMDM for Windows v3.66

SCEP / Certificate Policy For Windows
Analytics data support in Nix Windows

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Past Release – Download SureMDM Nix Agent for Android v13.13

Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.97

Report can be generated now in SureMDM, displaying the permissions given by the users in SureLock.
Compliance status report of devices can now be generated from SureMDM Console > Reports > On-Demand Reports.
Applications added in AppStore and now be selected from Install Job and deployed to the device(s).
iOS devices can now be updated to latest OS by deploying OS Update job from SureMDM.
Advance Search of Status w.r.t Connection Security, Lockdown Security and Online Status can be done easily in the device grid.
Profiles created in Android/iOS/Windows will display a type of profile created by user, ex- Android Profile.
SureMDM users can now connect to Wi-Fi using PEAP
Certificate support is now available to Windows user in SureMDM Console.
Applications can be made hidden/visible for Enterprise devices with just checking checkbox in Dynamic Jobs > Apps > Visibility.
Configuring of IMAP/POP3/ActiveSync mail accounts had been made alot easier by using AstroMail, user has to deploy AstroMail Profiles onto the device once AstroMail.apk is installed on device.

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Past Release – Download SureLock for Andorid v9.34

Added Apps Order settings under Display Settings.
Added option to selectively enabling Use Proxy Settings and IP Settings from WiFi Center.
Added Deny Shortcut settings under Manage Shortcuts.
Added support to set Lock Screen Wallpaper.
Added Background Color settings under Home Screen Settings.
Added Set Driver Safety Profile Delay settings under Driver Safety Settings.
Added Device Types settings in Bluetooth Manager.
Added Set Range of Volume Level settings under Volume Settings.
Added Unrestricted Data Usage settings under SureLock Settings.

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Past Release – Download SureMDM Nix Agent for Android v9.71

Improvements

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Past Release – Download SureMDM Nix Agent for Android v9.95

Device Name added in Remote Support window
Screenshot taken from remote support window gets downloaded in webp format
Group name displayed in view reports window
Enhanced options in Sorting
Improvements

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Past Release – Download SureMDM Nix Agent for Android v10.17

Improvements

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Past Release – Download SureMDM Nix Agent for Android v10.16

Improvements

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Past Release – Download SureMDM Nix Agent for Android v10.22

BSSID added as column in Device Grid and Asset Tracking Report
Bluetooth Status in Device Grid and Asset Tracking Report
USB Status column added in Device Grid and Asset Tracking Report
Mobile Number added As Device Name In QR Code
Scheduled ShutDown
Custom Reports UI and flow changes
Download files in File store
Re-Apply option for Pending Jobs
Addition of Network Type in Job queue
Number of registered device with online/offline chart in Dashboard
Improvements

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Past Release – Download SureMDM Nix Agent for Android v10.95

SDK Permission Enhancements
Added support to display the SureLockSettingsIdentifier
Added script to wake up the screen (implemented for screen off also)
Added RunScript to turn bluetooth on and off
Added auto download of files in EFSS
Added feature to obtain serial number as device name and the QR code for the same
Added feature set System name script (the name you see in the Blutooth setting / About)
Added runscript to set System Active Font Size(Knox device)
Added runscript to dump System Font Sizes in a file for knox devices
Improvements

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Past Release – Download SureMDM Nix Agent for Android v10.97

Minor Improvements
UI changes

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Past Release – Download SureMDM Nix Agent for Android v11.33

Improvements

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Past Release – Download SureMDM Nix Agent for Android v11.45

Added run script to delete Google account (only on Samsung devices)
Minor UI Enhancements

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Past Release – Download SureMDM Nix Agent for Android v7.17

Pull multiple files in zip from the device
Make the home group as optional to user in user management
Search extended to all fields of console in SureMDM columns
Improvements

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Past Release – Download SureMDM Nix Agent for Android v11.79

Added run script to block/unblock uninstallation of apps in COSU
Added disabling Screen capture in system settings for BYOD/COSU deployment
Added support for OAuth Using Azure AD
Added runscript to change NixServiceRestartTime
Added WildCard Email Address only for COSU/BYOD in password authentication screen
Added support for enabling/disabling battery optimization for any third party applications
Added script for Disable Multi Window View on Knox through Runscript
Minor Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.09

GCM Improvements
Run script to control Power Saver Mode Android settings of the device
Script to delete file from External SD card for older than specified days (Available for Lollipop and above)
Email Address for Device Authentication
Skip encryption option for COSU enrolment
AFW- MAM support for Legacy devices
Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.27

DeepThought – Self-Service Portal (SSP) feature using DeepThought functionality
DeepThought available for premium accounts based on authentication
Support to send analytics of third party app to SureMDM in Nix
Support to send analytics of SureLock/SureFox/SureVideo in Nix
Runscript support to enable/disable analytics of SureLock/SureVideo/SureFox
Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.28

Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.61

- Runscript support for

-Disable factory reset for knox devices
-Remove all users from device for Samsung devices
-Apply restriction from creating users on Samsung devices
-Turn ON or OFF Hotspot via SureMDM for Samsung KNOX enabled devices
-Change settings on Lock Screen from “Show all Notifications” to “Hide all Notifications”
-Delete website shortcut

Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.63

Improvements

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Past Release – Download SureMDM Nix Agent for Android v12.77

Improvements
Remote Support for macOS

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Past Release – Download SureMDM Nix Agent for Android v12.92

Improvements

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Past Release – Download SureLock for Andorid v7.74

Added support for displaying boot up animation while shutdown and reboot of the Samsung device
Disable Wi-Fi/Mobile Data Access for specific apps
Added feature to disable OTG/External SD card
Customization of floating back and home buttons
Added support for Multi-user Profile settings
Added support for ‘Prefer Mobile data’ settings
Added support for disable soft navigation keys
Added Setting “SureLock Settings Identifier” to identify the settings file
Added ‘Permissions Check List’ screen
Improvements

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Past Release – Download SureLock for Andorid v7.94

Improvements

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Past Release – Download SureLock for Andorid v8.11

Improvements

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Past Release – Download SureLock for Windows v2.23

Added an option to add program icons in taskbar on SureLock Homescreen
Added support for configuring Keyboard Shortcuts to launch apps
Improvements

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Past Release – Download SureLock for Andorid v8.52

Added ‘Exit’ SureLock option in Password prompt. End users can exit from SureLock on tapping ‘Exit’ option on the password prompt in trial mode only
Added feature to ‘Disable Power Off’ from Samsung KNOX Settings
Added feature to ‘Block Notifications’ on the SureLock home screen
Improvements

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Past Release – Download SureLock for Andorid v8.93

Added Support for floating Print Button.
Added Support for floating Recent Button.
Added support for displaying ‘Call Center Number’ along with Device Name on SureLock Title Bar.
Added Support for displaying SureLock Version on SureLock Title Bar.
Added support for Zebra SDK Integration for 1)Disable Safe Mode 2)Disable Factory Reset 3)Disable USB Storage 4)Disable Clip Board and 5)Disable SD Card features
Added support for LG SDK Integration for 1)Disable Factory Reset 2)Disable OTA Update and 3)Disable Safe Mode features
Added support for Samsung CSDK Integration for 1)Force Auto Start-up and 2)Force Auto Shutdown features
Added support for offline activation, when activation file is placed in SD Card.
Added support for enabling Password Prompt always in Single Application Mode.
Added Support for Changing the sleep timeout from Settings Manager.
Added support for exporting SureLock analytics to SureMDM Console
Option for selecting ‘Country’ added in signup form with Social accounts
Added support for custom path for diagnostic logs
Added support for displaying icon size – Original on SureLock Home screen.
Added support for setting custom toast messages
Added support for launching the allowed application by swiping the Status Bar.

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Past Release – Download SureLock for Andorid v8.94

Improvements

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Past Release – Download SureLock for Andorid v7.22

Removed Single Application Mode from Quick Settings
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Past Release – Download SureLock for Andorid v7.23

Improvements

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Past Release – Download SureFox for Andorid v6.54

SureFox FREE Trail Sign up with Google/LinkedIn Sign In.
Added support for show password inside Wi-Fi center.
Skip Grace period and trial mode, if device is offline.
Java script API for print in SureFox Android.
Support to handle DHCP/Static IP connections and certificates related to these with SureFox.
Support to handle 802.1x authentication with SureFox.
Improvements

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Past Release – Download SureFox for Andorid V6.58

Improvements

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Past Release – Download SureVideo for Andorid v3.07

Improvements

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Past Release – Download SureVideo for Andorid v3.09

Improvements

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Past Release – Download SureFox for Andorid V6.55

Improvements

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Past Release – Download SureFox for Andorid v6.58

Improvements

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Past Release – Download SureLock for Andorid v7.23

Improvements

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Past Release – Download SureLock for Andorid v7.24

Improvements

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Past Release – Download SureLock for Andorid v7.27

Enhancements in SureLock Trial Mode
Improvements

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Past Release – Download SureFox for Andorid V6.74

Show/Hide Keyboard on Volume Up Button Press
Webpage Timeout Settings
Improvements

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Past Release – Download SureFox for Andorid V6.76

Improvements

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Past Release – Download SureVideo for Andorid v3.26

Improvements

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Past Release – Download SureLock for Windows v2.26

Improvements

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Past Release – Download SureMDM for Windows v3.59

Improvements

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Past Release – Download SureLockWear for Android Smartwatch v2.59

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Past Release – Download SureLock for Windows v2.25

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Past Release – Download SureLockWear for Android Smartwatch v2.48

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Past Release – Download SureLockWear for Android Smartwatch v2.3

Battery Consumption & Detail Testing Release
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Past Release – Download SureLockWear for Android Smartwatch v2.55

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Past Release – Download SureMDM for Windows v3.54

Whitelisting of URL for Windows
Script to change device Wallpaper for Windows devices
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Cloud Subscription Plans

	Standard	Premium
Price	$3.49	$5.49
Maximum Users	5	25
Account History Backup	1 Month	6 Months
Location Tracking Interval	10 Minutes	1 Minute
Branding	No	Yes
DeepThought	No	Yes
Data Analytics	No	Yes
Custom Columns	No	Yes
Custom Toolbar	No	Yes
Custom Reports	No	Yes
Custom Nix/SureLock	No	Yes

Past Release – Download SureMDM for Windows v3.44

Setup Proxy on Windows 10 devices using SureMDM
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SureLock Security Checklist

Please follow the checklist below to make sure your device is properly secured:
Disable Allow Automatic Updating of SureLockIf your phone/tablet has Google Play store, make sure the Allow Automatic Updating checkbox is NOT checked for SureLock.

Disable USB Debugging ModeMake sure the USB Debugging checkbox is NOT checked on your device. USB Debugging is located under System Settings

For devices less than 4.0, go to Settings – Applications – Development – USB Debugging
For devices above 4.0, go to Settings – Developer Options – USB Debugging

Past Release – Download SureMDM for Windows v3.43

CTRL+ALT+DEL command to switch out of Kiosk
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Past Release – Download SureMDM for Windows v3.40

Ability to edit device name in the grid.
Memory Usage and Build number columns will be displayed in the device grid.
Runscript to block and enable USB blocking.
Runscript to create new user and change password.
New indicator added to show upload in progress in job status column.
New sorting of devices according to connection security, Lockdown security, Online status.
Job folder and device group permissions will also be exported along with Import/Export permissions.
Preapprove to show the count of devices; number of devices allowed and blocked device.
Deploy Wifi configuration job for windows device.
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Past Release – Download SureMDM for Android Smartwatches v1.5

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Past Release – Download SureLock for Windows v2.21

Added support for subscription based licensing.
Added grace period for subscription and perpetual license.
Skip Grace period and trial mode, if device is offline.
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Past Release – Download SureLock for Windows v2.22

Added support for changing the “Default Zoom Level”
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Past Release – Download SureMDM for Windows v3.36

Improvements
Disable uninstall option for system apps
Folder with Job indication
Pre-approved devices: Give option to enable/disable one or more devices in the list
Move device to another folder as a job
Change User Password for the User in User Management
Disable a Sub-User in User Management
Deep Thought Improvements
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Past Release – Download SureMDM for Windows v3.34

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Past Release – Download SureMDM for Windows v3.27

Block data usage with new telecom management feature.
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Past Release – Download SureMDM for Windows v3.24

New File Store (EFFS) features.
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Past Release – Download SureMDM for Windows v3.19

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Past Release – Download SureLock for Windows v2.20

Tabbed Browsing in SureFox.
Support for System Notifications in SureLock.
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Past Release – Download SureLockWear for Android Smartwatch v2.2

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