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Taxi Services: Easy and Efficient with Smartphones and Tablets

With the advent of smart devices and their becoming powerful and affordable, businesses have found their uses in newer areas. These smart devices have revolutionized the way business is done today. Touch screen devices have become ubiquitous. The increase in the trend of using these devices have vastly improved the services offered, shortened the business…

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How to Migrate From Samsung SureMDM Nix Agent to KNOX Nix Agent?

Applies to: Product SureMDM Platform Samsung Android We had two versions of SureMDM Nix Agent; one for Samsung devices (supporting salient features for Samsung devices like reboot, silent installation of applications, etc) and one for Non-Samsung devices. And due to recent policy changes from Samsung, we have now migrated all our Samsung specific changes to…

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New Optimized Android Remote Control and Support Feature in SureMDM

Applies to: Product SureMDM Platform Android SureMDM with its centralized management and monitoring features make mobile device and mobile workforce management easy and efficient.  One of such salient features of SureMDM is Remote Control and Support. This feature allows IT Pros to remotely connect to enrolled mobile devices in the field, view its screen, browse…

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Helpful Tips for Setting Up SureMDM On-Premise

Applies to: Product SureMDM On-Premise Platform Android/Windows If you are trying to install SureMDM on Windows 2012 Server and installation is failing after clicking on SureMDM.msi. Follow below mentioned steps: 1. Launch Server Manager 2. On Server Manager Dashboard, click on Add roles and features 3. On Add Roles and Features Wizard, select Server Selection…

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How to get started with SureMDM On-Premise?

Applies to: Product SureMDM On-Premise Platform Android/Windows For the minimum system requirements to set up a SureMDM On-Premise server contact our technical support – techsupport@42gears.com or use the live chat option. Note:  1. SureMDM and database can be installed on the same server machine depending on the availability and requirements. 2. Database size will grow…

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Remote Unattended Silent Installation of Applications on Samsung SAFE and KNOX Devices

Applies to: Product SureMDM Platform Samsung Android There are now host of features in SureMDM which allows remote management of Samsung for Enterprise (SAFE) and Samsung KNOX devices (Android 4.2.2 and above) without any rooting. Silent installation of mobile applications is one of such features. Remote Silent Installation allows you to install mobile applications or…

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Introducing Samsung Knox features in SureLock

Applies to: Product SureLock  Platform Samsung Android SureLock for Samsung Devices with Android 4.2.2 and above now is powered by Samsung KNOX. This means, for the mentioned devices, there is no rooting required to enable advance lockdown features like: Disabling Other Home Screen Disabling Safe Mode Disabling Factory Reset Disabling Multi Window Disabling to default USB Wipe Recent Apps…

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Configure Email Account Remotely on Your Android Devices with SureMDM

Applies to: Product SureMDM Platform Samsung Android There are times when you have to quickly setup an email account on a device which is not physically present with you or times when you have to configure set of email accounts on hundreds of Android devices. The whole process may require numerous calls to technical support…

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Remotely Control Samsung Android Devices from PC with SureMDM

Applies to: Product SureMDM Platform Samsung Android Are you considering your android device as an unattended kiosk? Are your deployed devices constantly on the move? Has providing technical support for mobile devices become difficult? SureMDM lets you monitor, track and update your Android devices remotely. And now, with the release of new remote control feature in SureMDM for Samsung Android Devices,…

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Remote Screen Capture for Android devices with SureMDM

To remotely monitor and capture screen of an Android device using SureMDM, follow the steps below: 1. Download SureMDM Nix Agent 2. Select the device from Device List 3. Click Remote from Quick Action Toolbar The new remote tab will let you view real-time screen of the selected device and offers following options: Device Status Settings – Rotate Screen /…

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