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New Optimized Android Remote Control and Support Feature in SureMDM

Applies to: Product SureMDM Platform Android SureMDM with its centralized management and monitoring features make mobile device and mobile workforce management easy and efficient.  One of such salient features of SureMDM is Remote Control and Support. This feature allows IT Pros to remotely connect to enrolled mobile devices in the field, view its screen, browse…

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How To Manage Your SureLock, SureFox and SureVideo Licenses

SureLock. SureFox and SureVideo licenses can be managed with License Activation Console. Using this console you can: – view licenses usage – send deactivate request for lost/stolen/broken devices (to request for deactivation, product support and maintenance plan has to be active) – set alerts on licenses usage – access/Edit Product Settings saved on Cloud IDs Note: The mentioned steps are for the…

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How to get started with SureMDM On-Premise?

Applies to: Product SureMDM On-Premise Platform Android/Windows For the minimum system requirements to set up a SureMDM On-Premise server contact our technical support – techsupport@42gears.com or use the live chat option. Note:  1. SureMDM and database can be installed on the same server machine depending on the availability and requirements. 2. Database size will grow…

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Introducing Samsung KNOX Features in SureFox

Applies to: Product SureFox Platform Samsung Android SureFox for Samsung Devices with Android 4.2.2 and above now is powered by Samsung KNOX. This means, for the mentioned devices, there is no rooting required to enable advance lockdown features like: Disabling Other Home Screen Disabling Safe Mode Disabling Factory Reset Disabling Multi Window Disabling USB Disabling…

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Remote Unattended Silent Installation of Applications on Samsung SAFE and KNOX Devices

Applies to: Product SureMDM Platform Samsung Android There are now host of features in SureMDM which allows remote management of Samsung for Enterprise (SAFE) and Samsung KNOX devices (Android 4.2.2 and above) without any rooting. Silent installation of mobile applications is one of such features. Remote Silent Installation allows you to install mobile applications or…

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Introducing Samsung Knox features in SureLock

Applies to: Product SureLock  Platform Samsung Android SureLock for Samsung Devices with Android 4.2.2 and above now is powered by Samsung KNOX. This means, for the mentioned devices, there is no rooting required to enable advance lockdown features like: Disabling Other Home Screen Disabling Safe Mode Disabling Factory Reset Disabling Multi Window Disabling to default USB Wipe Recent Apps…

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Configure Email Account Remotely on Your Android Devices with SureMDM

Applies to: Product SureMDM Platform Samsung Android There are times when you have to quickly setup an email account on a device which is not physically present with you or times when you have to configure set of email accounts on hundreds of Android devices. The whole process may require numerous calls to technical support…

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Playing Videos at Scheduled Times Using SureVideo for Android

SureVideo now allows you to create more than just a simple videos playlist. Using SureVideo‘s Schedule Playlist option, you can create multiple playlists and schedule them to be played at specific times. To enable and schedule playlist in SureVideo, follow these steps: 1. Install and launch SureVideo. 2. Tap the SureVideo Home Screen for 5 times within 3…

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Reduce Battery Consumption in Android Device while using SureLock

Applies to: Product SureLock Platform Android Sensible use of CPU by turning it ON or OFF whenever required can reduce the consumption of device battery power. SureLock‘s option to turn CPU usage ON or OFF can make sure that your Android device is not consuming battery power when the device is not in use. Follow below mentioned…

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Configure WiFi Settings in Lockdown Mode using SureLock/SureFox

Applies to: Product SureLock/SureFox Platform Android SureLock/SureFox offers an effective lockdown of your device with no access to device settings and access only to allowed applications and websites respectively. However there are times, when the user requires access to certain settings in devices like Wi-Fi Settings. This is a mostly required for those devices which are…

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