Android

How to get notification badges in SureLock for Samsung Android devices

Applies to: Product SureLock Platform Android Samsung The constant buzzing of your phone or tablet with every notification and alert seems maddening. And the consequent checking of the device can be a major source of distraction for anyone.  But, does that mean you should turn off notifications and alerts altogether? Turning off notifications and alerts…

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Why some SureMDM features stopped working after I upgraded my Nix Agent?

Applies to: Product All Andriod Products Platform Android 42Gears‘s products have certain advanced features which require superuser privileges and work only on rooted devices. We recommend SuperSU, for superuser access management on android devices. Unfortunately in latest release of SuperSU app, it revokes superuser permission for an application if an update to that application is installed. Once…

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How to Migrate From Samsung SureMDM Nix Agent to KNOX Nix Agent?

Applies to: Product SureMDM Platform Samsung Android We had two versions of SureMDM Nix Agent; one for Samsung devices (supporting salient features for Samsung devices like reboot, silent installation of applications, etc) and one for Non-Samsung devices. And due to recent policy changes from Samsung, we have now migrated all our Samsung specific changes to…

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How to use NFC Tags with SureFox?

Applies to: Product SureFox Platform Android NFC or Near Field Communication is capability of two devices to send data to each other when they are brought into close proximity. Nowadays, it is generally used in form of NFC tags which can be read by mobile devices such as Android based tablets and smartphones. NFC usage…

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How to restrict browsing to only allowed websites in SureLock?

Applies to: Product SureFox/SureLock Platform Android Its often intended to lockdown devices to just few applications and few websites. This lockdown configuration can be achieved using SureFox Basic in conjunction with SureLock. To use SureLock and SureFox Basic to lockdown your Android device with access to only allowed applications and allowed websites, follow below mentioned steps:…

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Allow SureFox website shortcuts in SureLock

Applies to: Product SureFox/SureLock Platform Android Sometimes you might need to allow few URL shortcuts on your SureLock homescreen, without giving users access to any other site. SureFox Basic in conjunction with SureLock can help you achieve this lockdown configuration. Following settings will be required 1. Allow SureFox as an allowed application in SureLock. Select…

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New Optimized Android Remote Control and Support Feature in SureMDM

Applies to: Product SureMDM Platform Android SureMDM with its centralized management and monitoring features makes mobile device and mobile workforce management easy and efficient.  One of such salient features of SureMDM is Remote Control and Support. Remote Control allows you to remotely connect to your devices in field, view its screen and control it using mouse…

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How To Manage Your SureLock, SureFox and SureVideo Licenses

SureLock. SureFox and SureVideo licenses can be managed with License Activation Console. Using this console you can: – view licenses usage – send deactivate request for lost/stolen/broken devices (to request for deactivation, product support and maintenance plan has to be active) Note: The mentioned steps are for the lost/stolen/broken devices only. For other devices, follow the deactivation process on the…

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How to get started with SureMDM On-Premise?

Applies to: Product SureMDM On-Premise Platform Android/Windows Requirements: Server Hardware Processor (x86 or x64): 2GHz / 3GHz (recommended) Network connectivity: (TCP/IP) Memory: 1 GB of RAM/2 GB of RAM or more [recommended] Operating System Windows Server 2012 Windows Server 2012 R2 [recommended] Storage 10 MB for SureMDM installation 350 MB for Database installation 4 GB…

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