The benefits of the UEM platform in the hybrid workplace

Aug 17, 2022 | 42Gears Team

The covid-19 pandemic has forced organizations to adapt to the new hybrid working model. This working model appeals to both individuals and businesses as it offers flexibility and reduces operating costs, redefines collaboration, and improves work-life balance. However, a majority of organizations are hesitant to shift to the hybrid model because they are not sure about how a UEM platform or Unified Endpoint Management solution can actually help. Organizations have several questions in mind, such as how UEM can connect employee devices, how it can provide secure access to organizational networks and data, and how it can ensure proper use of apps on devices and in the cloud, especially if workers might be shifting from location to location? 

Deploying a UEM solution is one way to make hybrid work environments simpler to manage. A UEM platform provides a central interface for managing all endpoints used within an organization. Through a single management console, businesses can manage mobile devices, laptops, desktops, printers, wearables, and Internet of Things (IoT) devices.

The growth of remote and hybrid work practices has increased the pressure on IT admins to rapidly adopt new technologies, improve patching levels, and ensure compliance. By bringing together all device management-related features onto a single console, a UEM platform helps the team become more efficient and agile. Such a platform also supports the management of Windows, macOS, Chrome OS, iOS, and Android devices; enables configuration and policy enforcement; inventory and asset management, and detailed reporting on device use.

Another important benefit of using a UEM platform is enhanced remote support. A UEM solution offers the ability to get interactive desktop access and deliver equipment service behind the scenes through the system management function. This provides IT admins with a way to update or fix desktop security problems without interrupting end users and their work.

The UEM platform acts as an all-in-one solution to help streamline technical support for end users and provides additional tools to assist technical staff in completing work efficiently. Additionally, it offers a convenient and efficient way to install new or updated software on devices, remotely manage external users accessing the main network, roll out new equipment to staff, and create a central location for inventory and reporting. It also helps streamline software and OS patching and updates.

The potential to increase security has probably been the most significant benefit of utilizing a UEM solution for hybrid work environments. The platform helps automate security, patching, and backup functions to address challenges such as an out-of-date and understaffed IT landscape. For example, a UEM platform helps IT admins identify users whose devices have been enrolled. This helps in keeping data and systems safe from intrusion.

A Unique Approach to IT Security

Many businesses are looking for ways to protect their core network. They set up firewalls, make investments in advanced security, and perform routine penetration tests. They make every effort to protect the internal layer. However, businesses frequently overlook the fact that this is just one point of access. There are many other additional entry points to take into account if employees are using multiple devices to view company data from different locations. Hence, it is necessary to take all these points into consideration to devise a foolproof strategy to fight cyberattacks.

The hybrid, modern workplace demands a new device management strategy. Today,  employees use a variety of networks and devices to access company data. Additionally, they make use of SaaS apps, which demand regular updating as they work on both personal and company-owned devices. Therefore,  organizations are no longer safe using a ‘set it and forget it’ approach. They need a robust strategy to protect and secure corporate data. By constantly updating software and meeting compliance obligations, organizations can ensure higher levels of security.
Organizations can leverage a promising UEM platform, such as SureMDM, to manage data, licenses, applications, and security of all devices remotely and from a single platform. 42Gears’ SureMDM ensures that organizations are protecting all devices at every level. It is a scalable solution, as opposed to conventional products. It also addresses important security issues that organizations in the contemporary hybrid workplace face.

Choose a feature-rich MDM solution to manage your business devices

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