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Troubleshooting SureLock/SureFox for Android

Applies to: SureLock, SureFox To speed up the process of troubleshooting these problems, we have integrated diagnostics into our products. There are 3 files generated: SureLock Log file The SureLock log file is found in the root folder of device storage by the name of SureLock(version_num)_LOG.txt where version_num is the SureLock version you are using. This file contains…

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Tracking application usage with SureLock Analytics

Tablets and smartphones have become a part of our daily life. According to a research-based consulting firm called Frank N. Magid Associates, 60% of respondents used tablets multiple times a day spending almost fourteen hours a week. More and more organizations are looking towards mobilizing their workforce by the use of smartphones and tablets. Even with locked down devices,…

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Live Wallpaper support on SureLock for Android

Live wallpapers are one of most unique and wonderful features of Android devices. You can use them to customize the Android experience adding fun and interactivity to the presentation. Latest version of SureLock for Android allows you to set live wallpaper on your locked down Android screen. So if your Android device supports live wallpaper,…

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Updating SureLock and SureFox settings remotely using SureMDM

 SureMDM allows you to update SureLock and SureFox settings on your enrolled Android devices remotely. This means no user interaction is required while updating SureLock and SureFox Settings. There are two ways of doing it: 1. Update SureLock/SureFox Settings using inbuilt SureLock/SureFox option 2. Update SureLock and SureFox Settings using SureMDM Jobs   Update SureLock and SureFox Settings…

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How to export SureLock and SureFox settings?

Applies to: SureLock, SureFox Follow the steps below to export your SureLock/SureFox configuration to a settings file: 1. Launch SureLock/SureFox. 2. Go to Admin settings using your password (Default: Tap on home screen for 5 times within 3 seconds to bring up the password prompt). 3. Once you are on settings screen, tap Import/Export Settings and…

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Custom TitleBar in SureLock

A Title Bar is the first thing which grabs user’s attention. SureLock kiosk-mode lock down for Android allows you to display a custom title bar on top of SureLock home screen. Whether its your company name or a special message, the title bar can be used to display text according to the requirement. Follow the…

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How to create custom shortcuts in SureLock?

Shortcuts are links which provide quick access to files, applications or settings. They save time and help increase your work productivity. SureLock provides a way to create shortcuts for system settings, documents & applications on its home screen. Follow the steps below to learn how to create a shortcut in SureLock: 1. Access SureLock Admin Settings…

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How to provision large number of mobile devices into Kiosk lock down mode

Applies to: Product SureLock / SureFox / SureVideo Platform Android / Windows 7 & 8 / iOS If you’re an IT administrator in an organization, it should not be difficult to understand how tedious it can become when it comes to configuring multiple devices. To make this process easy for you, SureLock, SureFox, and SureVideo allow you…

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How to provision WiFi automatically on devices with SureLock and SureFox

Applies to: SureLock, SureFox Agree or not, provisioning WiFi can be a tough task when you have lots of devices on your side. Its time taking, repetitive process and not to forget the human errors which might occur during the task. However, good news is that if you are using SureLock or SureFox on your Android…

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How to recover and reuse SureLock and SureFox licenses?

Applies to: Product SureLock/SureFox Platform Android For various reasons, you might want to transfer license from one device to another. Here we explain you the most common scenarios and the steps you can take to recover and re-use your license. A very common scenario is where a device might get lost or broken and you do not have…

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