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Modern Desktop Management With 42Gears UEM

jul 23, 2025 | 42Gears Team

Desktop Management With UEM Solution

According to Gartner, worldwide PC shipments totaled 59 million units in the first quarter of 2025—a 4.8% increase compared to the same period in 2024. Enterprises still widely use desktops because they are cost-effective relative to their level of processing power, and employees can choose monitors to suit their needs, rather than being restricted to the screen size of a laptop.

Despite their continued popularity, desktops are now just one part of a broad range of devices (also known as endpoints) used in enterprise, including phones, tablets, and more. It’s no surprise that tools for managing business devices have changed over time. What started as desktop-focused tools like Client Management Tools (CMT) have now evolved into MDM and UEM, as companies need a single platform to manage all kinds of endpoints. In addition to offering CMT features for desktop management (installing patches, deploying software, and remotely controlling network devices), UEM solutions also offer essential modern features like restriction policies, app management, and asset management, to name a few.
Read on to learn how SureMDM by 42Gears, a UEM solution, can help you successfully manage desktops along with all your other business endpoints.

Desktop Management With 42Gears UEM

Some of the Desktop Management features 42Gears UEM offers are:

Remote PC Enrollment 

Before you can start managing desktops, you need to get them enrolled into the UEM platform. 42Gears UEM solution offers flexible enrollment options based on the operating system:

  • Windows: Choose from 8 flexible enrollment methods, including Windows Autopilot and Provisioning Packages (.ppkg), to remotely onboard devices.
  • macOS: You can pick from 5 supported methods such as Device Enrollment, Automated Device Enrollment (ADE), and Account-Driven User Enrollment to seamlessly bring macOS devices under management.
  • Linux: Enroll Linux devices seamlessly with single click CLI (Command Line Interface) based methods.
  • ChromeOS: Enroll devices via Google Workspace Enrollment.

These varied options help IT teams onboard devices quickly and securely, regardless of platform.

Remote Provisioning and Configuration

42Gears UEM allows you to remotely configure Wi-Fi, VPN, Exchange ActiveSync, and email clients on devices in bulk with just a few clicks, to ensure that desktops are secure and business-ready.

Admins can also use custom runscripts and payloads for any custom functionalities they need. For example, remotely modifying the permissions of a file or remotely launching an app on a Linux device.

Remote Installation of OS updates

42Gears UEM allows you to check for the latest Windows updates and create jobs to remotely apply and install critical updates to one or more devices from a centralized console. On Mac devices, you can use 42Gears UEM to remotely update the OS or schedule updates. For Linux, it auto-discovers newly released patches and lists them under the ‘OS Updates’ section for validation. The compliance policies in the solution scans for eligible devices, helping admins easily identify and deploy the right patches.

App and Software Deployment

42Gears UEM offers a range of features for secure app distribution and management, allowing you to remotely install, configure, and restrict apps. With the new third-party App Catalog, IT admins can easily search, install, and update from a growing list of 4500+ third-party apps on WIndows devices. Just search for the app, set your policies, and push it to devices in a click. 

Content Management

42Gears UEM offers many tools for managing content on Windows, Mac, and Linux devices. The support extends from performing simple remote file transfers to creating an enterprise file store that allows access to only secured business devices.

Restriction and Security Policies

Apart from carrying over essential CMT features like password policies, the ability to modify proxy/firewall, Bitlocker settings, and Windows desktop security certificate management, 42Gears UEM adds important new features as well  like time-fencing, customizable notification policies, and data encryption, etc. On Windows desktops, you can even regulate copy-paste commands and storage card access like functionalities. 42Gears UEM also supports Health Attestation Compliance Rules on Windows devices, allowing you to ensure devices are running trustworthy BIOS, TPM, and boot software configurations.

Remote Desktop/PC Control

42Gears UEM supports remote troubleshooting issues with desktops, accessing files stored on those desktops, and monitoring processes based on their CPU/RAM usage. 42Gears UEM also allows administrators to remotely lock, wipe, reboot, and shut down Windows, Mac, and Linux devices in case of an emergency.

Asset Management

From tracking MAC address, CPU serial number, HDD serial number, OS versions, and viewing dashboards to creating custom reports, 42Gears UEM makes it easier for admins to monitor and manage software assets on enrolled Mac, Windows, and Linux devices.

Final Thoughts

Despite the rise of mobile devices, desktops and workstations remain essential in many businesses due to their reliability and power. As PC shipments grow, it’s clear that organizations still rely on these powerful machines for demanding tasks. With a comprehensive UEM solution like SureMDM by 42Gears, IT teams can easily manage, secure, and monitor desktops, workstations, and other endpoints—all from a single platform.

FAQs: All You Need to Know About Desktop Management

Why do IT teams use remote desktop software for desktop management?

IT teams often use remote desktop tools to access and troubleshoot computers without being physically present. This is especially helpful for managing remote employees or branch offices. 42Gears UEM provides secure remote desktop access for Windows, Linux and mac machines, making it easy to monitor, fix issues, or push updates from anywhere.

What are the risks of using unmanaged desktops in an organization?

Unmanaged desktops are not monitored or secured by IT policies, which makes them vulnerable to malware, unauthorized software, data leaks, and compliance issues. Using a desktop management solution ensures every device is updated, protected, and aligned with company policies.

Can we patch desktops remotely using MDM?

Yes! Modern MDM solutions like SureMDM by 42Gears allow IT teams to remotely push patches and updates to desktops. This helps fix security vulnerabilities, improve system performance, and ensure compliance—without needing physical access to each machine.

What types of desktop software can be managed using MDM?

MDM platforms can manage a wide range of desktop software, including antivirus tools, browsers, productivity apps, collaboration software, and even custom enterprise applications. IT admins can install, update, or remove these apps remotely.

Is it possible to use PowerShell scripts to update Windows desktops?

Absolutely. PowerShell scripts are a powerful tool for automating tasks like software updates, system configuration, and maintenance on Windows desktops. 42Gears UEM can be used to remotely execute these scripts across multiple devices, saving time and reducing manual effort.

How can I remotely manage desktops/Macs for elderly parents?

For personal use, especially with elderly family members, remote desktop features in SureMDM can help troubleshoot and guide them without being physically present. You can control or view the screen, push updates, or configure settings remotely. A two‑way calling feature also allows you to talk to them about issues in real time, making troubleshooting faster and less stressful.

Is there a simple tool to lock down desktops to specific applications?

Yes. Kiosk mode, SureLock, or AppLocker features in 42Gears UEM can lock down a desktop to run only specific apps. This is useful for customer-facing setups, digital signage, or education environments where you want users to stay within allowed apps only.

Can I share files remotely using MDM?

Many MDM solutions support secure file transfer or remote file sharing, which allows IT admins to send or retrieve files from a managed desktop. This is especially useful for pushing important documents, scripts, or software packages without relying on email or cloud storage.

Is kiosk capability available for Windows desktops?

Yes, kiosk mode or capability is available for Windows and Linux desktops. 42Gears UEM and similar tools offer kiosk capabilities that lock down the desktop to one or multiple apps, restrict user access, and turn the desktop into a controlled, purpose-driven workstation—great for public-use systems or retail environments.

Can I manage Linux desktops with MDM software?

Some MDM solutions support Linux desktop management, though it's less common than Windows or macOS support. For organizations using Linux, it’s important to choose an MDM that includes device inventory, policy enforcement, software management, and remote commands for Linux systems.

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