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Knowledge Base, Live Chat, Phone Support, and more.

All you need in one place.


We Succeed When Our Customers Succeed

Delivering a world-class support experience to customers is a top-priority for everyone at 42Gears. Many of our customers use 42Gears products in mission critical operations. We strive hard to support our customers whenever and wherever they need our help. Our support team consists of mobility experts and is available 24 hours a day, seven days a week, by phone, email, or live chat.

Knowledge Center

Access a comprehensive repository of assets that can help you use 42Gears products effectively.

Chat With Us

Get your questions answered quickly by our experts on chat.

Submit a Ticket

Feel free to raise a ticket if you encounter a problem while using our products.

Call Us

We are just a call away to address any technical query that you may have about our solutions.


Stay ahead with the latest news, insights, and perspectives on MDM technology.

Customer Reviews

The support engineer was great and what I enjoyed the most was his suggestion to talk on Teams. Many times you will be forced to sit and send mails back and forth, which takes too long when you are in a rush.


Convenience and Fuel Retail Chain, Europe

Very quick in response and precise in providing solution


Gold Finance Company, India

Quick and reliable support! Thanks


Fleet Safety Provider, USA

Could not be better. Fast, friendly, professional.


Fleet Management Provider, USA

An excellent customer service


Concrete product supplier, Dominican Republic

Very quick resolution. Very knowledgable staff and much appreciated


ABA Treatment Center, Texas

Friendly, patient, outstanding support.


Home Health Care services, USA


We have kept in place resources that you can access to get all the information that you need on 42Gears products and these include documentation, how-to guides, and more. Browse through our case studies, white papers, and webinars to learn more about our products and stay updated on new roll-outs.

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With its robust MDM solution, 42Gears has scripted several customer success stories. Discover how our customers benefit from our solutions.

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We have crafted detailed documents to help you gain a thorough understanding of 42Gears products.

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Watch our webinars to become familiar with 42Gears products and stay updated on new roll-outs.


How do I get immediate support, if there is an outage?

Our support is operational 24/7 and you can reach us via instant chat, phone or by raising a ticket.

How do I check the status of my support ticket?

You can register and login to our customer portal to check the status of your ticket(s) and manage them.

Can I authorize a person to create support requests on my behalf?

If you are an administrator or owner of the subscription, you may assign the support request contributor role to someone who needs to create and manage support requests.

How do I get on-site support/training?

Please write to us at; our team will support you with a customized solution.

What happens if my free trial ends?

A 42Gears representative will contact you to confirm your purchase decision at the end of the trial period. You may also contact 42Gears directly at any time regarding your decision to purchase or cancel the trial.

Where do I get 42Gears product release notes?

Our product release notes are posted on 42Gears community portal. Please register to get notified for the latest updates.