42Gears SureMDM Now Supports Point Mobile Devices: A New Standard for Rugged Mobility

At 42Gears, we are committed to ensuring our customers can manage the best-in-class hardware. We are thrilled to announce that SureMDM now officially supports Point Mobile devices, bringing powerful management to world-class rugged hardware.

About Point Mobile

Point Mobile is a global leader in rugged mobility. Based in South Korea, they provide enterprise-grade handheld terminals and mobile computers designed for the toughest environments—from busy warehouses to remote field service sites. Their devices are celebrated for their durability (IP67/68 ratings), integrated high-speed scanning, and long-term enterprise support.

The Challenges of Managing Rugged Devices

Deploying rugged hardware like Point Mobile is a smart investment, but managing a fleet of them at scale introduces unique hurdles:

• Geographic Dispersion: Devices are often used in the field or across multiple warehouses, making physical updates and troubleshooting nearly impossible.
• Device Downtime: In mission-critical environments, a single device failure or a drained battery can stop an entire production line or delivery route.
• Security Vulnerabilities: Rugged devices often handle sensitive inventory or customer data. Without oversight, they are susceptible to unauthorized access if lost or stolen.
• Update Fatigue: Manually pushing OS patches and app updates across hundreds of devices is slow, prone to error, and disruptive to workers.

How SureMDM Solves These Challenges

SureMDM acts as the central "brain" for your Point Mobile fleet, turning these management obstacles into streamlined workflows:

• Remote Troubleshooting: With Robust Remote Control, IT can view and control screens, transfer files, and record sessions to fix issues in real-time without the device ever leaving the worker's hand.
• Proactive Health Monitoring: Use SureInsights and Advanced Analytics to monitor battery health and device performance. 
• Bulletproof Security: If a device goes missing, admins can remotely lock, reboot, or wipe it instantly. SureAccess and SureIdP ensure only authorized users can access corporate resources via Zero Trust protocols.
• Automated Maintenance: Schedule Mobile Application Management (MAM) and OS updates during off-hours so devices are always ready for the next shift.
• Indoor Precision: With SureMDM InLocate, track the exact position of devices within your facility, reducing the time (and money) spent looking for "lost" scanners.

More Key Capabilities at a Glance

• Express Enrollment: Quickly set up Android devices via QR code or Zero-Touch.
• Flexible Strategy: Supports BYOD, COSU, and WPCO to balance IT control with user flexibility.
• Self-Service Portal: Empowers users to resolve basic issues, drastically reducing support tickets.
• Mobile Threat Defense (MTD): Proactively protect Point Mobile devices from app-based threats.

Maximize the Potential of Your Rugged Investment                            

The combination of Point Mobile’s rugged reliability and SureMDM’s sophisticated management platform ensures your frontline stays productive and your data stays secure. Transform your Point Mobile fleet into a streamlined, high-performance asset that works as hard as your frontline team. Experience the power of unified control today.