Our latest Mobile Device Management platform SureMDM supports role-based administration. Whenever a user is created, it is assigned a user type depending on the user’s role. Following are the available user types:
- Super User
- Admin User
- Help-desk User
- Manager User
- End User
Super User is created during system installation and is the first and most powerful user in the system. A Super User can perform all tasks (Complete user and device management).
Admin User is created by a Super User and can do all device management activities.
Help-desk User can only perform remote support of mobile devices. They cannot perform other device management activities like installing apps on the mobile devices or adding/deleting the devices from the system etc.
Manager User can view the list of mobile devices which are allocated to his/her team members. Besides, a manager can also track a worker’s location on the map.
End User is basically the user who is using the mobile device. End user can log into SureMDM and can issue remote wipe command in case a device is lost, can try to locate the device or view the call-log among other information.
SureMDM is in private beta. If you are interested in a demo, drop us a line at firstname.lastname@example.org.