Personal Smartphones/Tablets:
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- Mobile App: Visitors can enjoy a complete guide to the park on mobile devices. They can use the app to find out the various fun rides in the park, points of interest with detailed descriptions and photos among other things. The app also contains an interactive GPS-enabled map to help visitors navigate their way through the park and avoid getting lost.
- Mobile queuing program: This feature provides queuing options to a limited number of people. With this feature, visitors can use a tablet or mobile phone to book a ride and then instead of waiting, they can go and have something to eat and when the wait time is down to a few minutes for their ride, the app alerts them and they can go back and join the queue.
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- Feedback apps: Many amusement parks have introduced apps where visitors can rate a ride or an eating joint inside the park as soon as they are done with the visit. These apps are a great way by which restaurants and parks get instant reaction to their services. Feedback apps create a forum and encourage visitors to submit their ideas, issues or suggestions both negative and positive. This would help the management of the park to gauge which ideas are really useful and can be implemented and which of them are isolated ones. The statistical feature of this app helps park owners respond to issues and ideas and provide assistance to increase the online rating of the park.
- Augmented reality experience: To make the guests connect to the various rides and attractions in a better way, many parks have come up with features where visitors can engage themselves with rides through apps to build the anticipation for the ride even before they try it.
- Tablets being misused
- Device security
- Tracking
- Ensuring device uptime
Solution:
SureMDM
42Gears customers have used combination of SureLock and SureMDM