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List of Sub-processors

42Gears and its affiliates uses certain infrastructure and services specific sub-processors to host its applications and provide certain functionality and professional services to its customers/users as explained in the tables below:

Entity Name Purpose Applicable Services Location
Amazon Web Services, Inc. Primary cloud Infrastructure and data hosting where all SaaS applications are hosted 42Gears Cloud Services EU,USA and APAC
Azure Cloud infrastructure by Microsoft 42Gears Cloud Services EU,USA and APAC
PayPal, Stripe, Chargify and BlueSnap Payment Service Provider Payment Gateway USA and Europe
Odoo ERP centralised repository for all the finance,Sales and License Management Sales Management Singapore
Mongodb Atlas Cloud service used to store customer data Database service EU,USA and APAC
Mailgun Email and collaboration tool Sending mails from all 42Gears product US, EU
Intercom Chat/communication tool with customers Integrated with SureMDM and on website US,Ireland,UK, Australia
DocuSign Digital Signatures Services Managing and Signing Electronic Signatures USA and Europe
Google Cloud Platform Secondary Cloud Infrastructure Provider for data hosting and SaaS deployment Cloud Services, Big Query European Economic Area and United States and APAC
GOTOWEBINAR Managing Webinar 42Gears Webinar USA
Google Cloud Messaging For Android Devices Send Push notifications to the users of 42Gears Android App USA and Europe
Windows Push Notification Services (WNS) For Windows Send Push notifications for Windows USA and Europe
Freshdesk /Trac Customer support ticketing process To collate and track the ticket generated by users for the technical support European Economic Area (EEA) and USA
Google Analytics Complies visitor statistics To monitor and analyse website traffic USA and Europe
LogMeIn Technical Support For Remote access capabilities UK
Google Maps Location Service Google deployed mapping platform Used by SureMDM to find end users real time location on a map ( Only for those who has enabled the location tracking) USA and Europe
JIRA Issue and Project tracking software For bug tracking and agile project management USA
RingCaptcha SureMDM SMS service Sending SMS from suremdm US only
Google Tag Manager To fire google analytics code 42Gears website EU, USA and APAC
Avalara E-Invoicing Sales Tax Calculations and E-Invoice US and India
Firebase SureMDM FCM, AstroContacts data SureMDM, AstroContacts SureMDM- All regions Astrocontacts- USA
HotJar Analyse user experience SureMDM Ireland, European Union (EU)
Google Workspace. Email Solution Email Solution US only
Pantheon 42Gears Websites are hosted here WordPress Websites (Pantheon package includes WordPress, PHP, MySQL, GitHub) United States
Outlaw (Filevine Inc.) Contract Lifecycle Management Tool for managing the contracts US Central and Canada

42Gears Affiliates

42Gears Mobility Systems Private Limited may use one or more of its affiliates as sub-processors to deliver products and services to you. The affiliates used may also depend on where you and your users are located. Details of 42Gears affiliates are listed here: