List of Sub-processors
42Gears and its affiliates uses certain infrastructure and services specific sub-processors to host its applications and provide certain functionality and professional services to its customers/users as explained in the tables below:
| Entity Name | Purpose | Applicable Services | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Primary cloud Infrastructure and data hosting where all SaaS applications are hosted | 42Gears Cloud Services | EU,USA and APAC |
| Azure | Cloud infrastructure by Microsoft | 42Gears Cloud Services | EU,USA and APAC |
| PayPal, Stripe, Chargify and BlueSnap | Payment Service Provider | Payment Gateway | USA and Europe |
| Odoo | ERP centralised repository for all the finance,Sales and License Management | Sales Management | Singapore |
| Mongodb Atlas | Cloud service used to store customer data | Database service | EU,USA and APAC |
| Mailgun | Email and collaboration tool | Sending mails from all 42Gears product | US, EU |
| Intercom | Chat/communication tool with customers | Integrated with SureMDM and on website | US,Ireland,UK, Australia |
| DocuSign | Digital Signatures Services | Managing and Signing Electronic Signatures | USA and Europe |
| Google Cloud Platform | Secondary Cloud Infrastructure Provider for data hosting and SaaS deployment | Cloud Services, Big Query | European Economic Area and United States and APAC |
| GOTOWEBINAR | Managing Webinar | 42Gears Webinar | USA |
| Google Cloud Messaging | For Android Devices | Send Push notifications to the users of 42Gears Android App | USA and Europe |
| Windows Push Notification Services (WNS) | For Windows | Send Push notifications for Windows | USA and Europe |
| Freshdesk /Trac | Customer support ticketing process | To collate and track the ticket generated by users for the technical support | European Economic Area (EEA) and USA |
| Google Analytics | Complies visitor statistics | To monitor and analyse website traffic | USA and Europe |
| LogMeIn | Technical Support | For Remote access capabilities | UK |
| Google Maps | Location Service | Google deployed mapping platform Used by SureMDM to find end users real time location on a map ( Only for those who has enabled the location tracking) | USA and Europe |
| JIRA | Issue and Project tracking software | For bug tracking and agile project management | USA |
| RingCaptcha | SureMDM SMS service | Sending SMS from suremdm | US only |
| Google Tag Manager | To fire google analytics code | 42Gears website | EU, USA and APAC |
| Avalara | E-Invoicing | Sales Tax Calculations and E-Invoice | US and India |
| Firebase | SureMDM FCM, AstroContacts data | SureMDM, AstroContacts | SureMDM- All regions Astrocontacts- USA |
| HotJar | Analyse user experience | SureMDM | Ireland, European Union (EU) |
| Google Workspace. | Email Solution | Email Solution | US only |
| Pantheon | 42Gears Websites are hosted here | WordPress Websites (Pantheon package includes WordPress, PHP, MySQL, GitHub) | United States |
| Outlaw (Filevine Inc.) | Contract Lifecycle Management | Tool for managing the contracts | US Central and Canada |
42Gears Affiliates
42Gears Mobility Systems Private Limited may use one or more of its affiliates as sub-processors to deliver products and services to you. The affiliates used may also depend on where you and your users are located. Details of 42Gears affiliates are listed here: https://www.42gears.com/contact-us/