SureMDM Hub - MSP MDM Solution
Mobile Device Management Solution for MSPs
Onboard more clients and generate more revenue with less effort.
Challenges for MSPs
Operational Efficiency & Cost Management
- 62% of MSPs cite operational efficiency as their biggest challenge
- Average MSP spends 40% of operational time on routine maintenance tasks
- Multiple instances increase costs by 30-45% compared to multi-tenant solutions
- Single-tenant solutions typically cost 2-3x more in infrastructure expenses
(Source: ConnectWise MSP Industry Report 2023, Kaseya MSP Benchmark Survey 2023)
Security & Compliance
- 89% of MSPs report increasing security concerns from clients
- MSPs manage an average of 4-5 different security tools per client
- 71% of MSPs struggle with maintaining compliance across different industries
- Security breaches cost MSPs an average of $300,000 per incident
(Source: Datto Global State of the MSP Report)
Scalability & Client Onboarding
- Average client onboarding takes 2-4 weeks with traditional solutions
- 55% of MSPs lose potential clients due to slow onboarding processes
- MSPs spend average 15-20 hours per client on initial setup
- Only 34% of MSPs can onboard new clients without adding staff
(Source: IT Glue Global MSP Benchmark Report)
Resource Management & Staffing
- 73% of MSPs struggle with efficient resource allocation across clients
- Technical staff spend 30% of time switching between client environments
- Average MSP needs 1 technician per 20-30 endpoints in traditional setups
- Staff turnover in MSPs averages 21% annually
(Source: CompTIA State of the Channel, Service Leadership Index)
Reporting & Analytics
- MSPs spend average 8-10 hours per month on client reporting
- 67% cannot provide real-time analytics to clients
- 58% struggle with consolidating data across different client instances
- Manual reporting costs average MSP $2,000-3,000 per month in labor
(Source: SmartMonitoring MSP Research, Acronis MSP Trends Report)
SureMDM Hub: Mobile Device Management for MSPs
A multi-tenant solution like SureMDM Hub addresses the challenges faced by MSPs by:
- Reducing operational costs by 40-60%
- Cutting onboarding time by 75%
- Decreasing resource requirements by 50%
- Automating 80% of routine tasks
- Providing unified security management
The above benefits represent typical outcomes reported by our customers. Individual results depend on various factors including implementation approach, existing infrastructure, and organizational processes.
License Flexibility
42Gears’ multi-tenant setup provides its partners and resellers with flexibility in how they structure their offerings. Each customer under a managed service provider or reseller can use the same SureMDM license tier (Standard, Premium, or Enterprise) or different SureMDM license tiers split between Standard, Premium, and Enterprise. With SureMDM Hub’s multi-tier model, OEM Partners and Resellers can buy global (valid for any tier) licenses from 42Gears and offer the appropriate licenses for their customers based on their needs.
Key Features
Quick Onboarding
Launch new tenant instances and configure their roles easily within the tenant hub.
Single Sign-On (SSO) Access
Conveniently access and maintain multiple customer accounts using a single login credential.
Customization
Personalize branding for SureMDM Hub and every customer instance as needed.
License Management
Allocate, manage, and modify licenses centrally for every SureMDM instance.
Third-Party Integrations
SureMDM Hub provides API support for third-party integrations.
Reports
Track the Hub’s usage by scheduling audit reports or just download them whenever required.
Alerts and Notifications
Save costs by setting alerts for license expiry and renewals.
User Permissions
Configure and modify permissions for users to ensure security.
White Label Framework
MSPs and resellers can brand SureMDM Hub as their own product by customizing the logo, login screen, phone number, and email ID.
Plus Addressing
Enables MSPs and resellers to create unique email variations that simplify email ID management and streamline email communications.
Why Choose SureMDM Hub
Multi-functional
The SureMDM Hub architecture allows you to manage multiple customer tenants from a single admin console while keeping customers’ data separated from each other.
User-friendly
The Hub’s UI is designed to have all the functions you need at your fingertips.
Swift Distribution & Management
Quickly distribute and manage licenses across tenants.
Security
Industry-leading capabilities for security, configuration, customization, and access control.
Seamless Updates
Make new features available to all tenants at once.
Flexible Deployments
The SureMDM Hub architecture supports both cloud and on-Premise deployments.
Affordable MDM solution with Minimal Upkeep
Spend less on maintenance with SureMDM Hub’s simple backend infrastructure.
How Do I Get Started with SureMDM Hub?
Glossary
- Hub Administrator - IT administrators of managed service providers responsible for creating and managing customer accounts