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SureMDM: Your All-in-One Solution for Samsung Device Management

From Setup to Security: Manage Every Aspect of Samsung Device Management with Confidence

Overview of Samsung Devices

Samsung, one of the global leaders in mobile devices and technology, offers a wide range of devices, from smartphones and tablets to wearables. Known for their cutting-edge technology, sleek designs, and robust performance, Samsung devices are utilized by individuals, businesses, and organizations worldwide. Their diverse product lineup caters to different needs, including personal entertainment, productivity, and enterprise management.

For businesses and organizations managing large fleets of Samsung devices, several challenges can arise. IT administrators often face the time-consuming tasks of manually configuring devices to meet specific business requirements, leading to inefficiencies and inconsistent configurations.

Challenges Without Samsung Device Management

Without a Samsung Device Management in place, businesses risk encountering significant inefficiencies and security vulnerabilities. Below are some of the key challenges that arise when managing Samsung devices without a dedicated management solution:

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To address these challenges businesses need a reliable Samsung Device Management (MDM) solution to secure, monitor, and manage Samsung devices.

What is Samsung Device Management?

Samsung Device Management or Samsung MDM, refers to a suite of features that helps IT admins to simplify and centralize the process of managing Samsung devices remotely. Samsung devices along with SureMDM, offer a more streamlined approach for improved productivity, increased ROI, and enhanced device security.

Key Features of SureMDM Samsung Device Management

Samsung Knox Mobile Enrollment: Enroll enterprise devices into SureMDM using Samsung Knox Mobile Enrollment (KME). It helps IT administrators easily deploy and manage large fleets of devices with minimal manual intervention. By providing zero-touch enrollment, it ensures a secure and efficient setup for employees.

  • Simplifies the enrollment of Samsung devices into SureMDM.
  • Automates device configuration and application deployment.
  • Supports bulk device provisioning, reducing IT workload.

Apart from Samsung Knox Mobile Enrollment, SureMDM supports different types of enrollment methods such as Google Workspace Enrollment (G-Suite), Proprietary QR Code Enrollment, and Android Enterprise Enrollment  to enroll your Android devices.

Honeywell MDM
Device Management
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Device Configuration

Provision large number of devices with required settings and policies.

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Application and Content Management

Remotely install, uninstall, and update applications, track the app deployment status, and transfer the corporate documents onto devices, ensuring they are business ready.

Take control of the devices remotely to diagnose and troubleshoot malfunctioned devices.

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Device Inventory Management

Monitor device health and performance parameters such as battery temperature, CPU usage, RAM consumption, etc., of the devices for optimal performance.

Kiosk Management
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Application Kiosk

Convert Samsung devices into dedicated application kiosk devices by locking them to only business-approved applications.

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Web Kiosk

Convert Samsung devices into secure browsers by restricting access to only business-related websites.

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Digital Signage

Turn Samsung devices into digital signage displays and loop media content like videos, images, and presentations.

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Usage analytics

Track the usage of applications, websites, and most viewed videos.

Security Management

Secure Samsung devices against latest cyberthreats like malware and fake malicious apps. Configure application scanning, make informed decisions based on app scan reports and dashboards.

Ensure secure access to corporate resources by continuously verifying users and devices, enforcing strict access policies rather than relying on traditional perimeter defenses.

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Remote Lock and Wipe

Safeguard sensitive data on devices by remotely locking or wiping off the data when a device is lost or misplaced.

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Device Compliance Policies

Set organization-wide security protocols for identity management, access control, and password policies. Monitor non-compliant devices based on OS version, security patch level, connectivity, SIM changes, location, and app policies, and take appropriate actions.

Location Tracking and Fencing
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Location Tracking

Track the current location of a device and view its movement history to understand the route it took before reaching its destination.

Precisely monitor the device locations in real-time, within the warehouse, indoors, or multi-storey buildings.

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Geo Fencing

Establish a virtual boundary around a specific geographical location and set up tasks to be executed on devices when users either enter or exit this defined geographical area.

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Time Fencing and Network Fencing

Creates a periodical time boundary or network boundary for mobile devices to behave or function in a specified way when the device either enters or exists configured boundary.

Use Cases of Samsung Devices and SureMDM

Education Industry:

Education Industry
  • Challenges: Students getting distracted while studying, difficulty accessing educational content online, and disruptions from technical glitches create obstacles to effective learning.
  • Solution: Using Samsung devices with SureMDM enables IT admins to remotely configure devices with essential policies, educational apps, and content. It also allows for restricting student access to specific apps and websites. Admins can also troubleshoot devices remotely and set up virtual geo-fencing, sending alerts when students leave school boundaries.
  • Outcome: Students remain focused on learning, IT teams efficiently manage devices remotely with zero distractions, and devices are secured from leaving the school boundaries.

BFSI Industry:

BFSI Industry
  • Challenges: Ensuring that devices used by employees to access sensitive customer data are properly secured, equipped with the necessary apps and documents, and free from distractions is crucial for maintaining productivity and data protection at work.
  • Solution: SureMDM allows IT admins to secure devices with various security policies, ZTNA, and MTD. It also supports remote management of app installations and document transfers, restricts access to work-related apps and documents, and provides remote wipe capabilities for lost or stolen devices.
  • Outcome: Sensitive customer data was protected, reducing the risk of security breaches, employees can access work related content with ease, and remain focused while on work.

Why Choose SureMDM for Samsung Mobile Device Management

  • Seamless Integration with Samsung Knox: SureMDM integrates with Samsung Knox Mobile Enrollment (KME), making it easy to set up and deploy Samsung devices in bulk. New devices are automatically configured with the company’s security policies and settings, reducing manual setup time.
  • Samsung Knox Validated Partner: As a Knox-validated partner, SureMDM meets all of Samsung’s stringent requirements to integrate the latest Knox features. SureMDM offers enhanced security and management features for Samsung devices, ensuring protection against cyberattacks and helping maintain compliance.
  • Configure Samsung Knox Settings with Ease: With SureMDM, admins can enable advanced lockdown capabilities on Samsung devices such as disable safe mode, homescreen, multi-window, factory reset, etc.
  • Remote Device Management: SureMDM allows businesses to remotely configure, monitor, and troubleshoot Samsung devices from anywhere. This reduces downtime, minimizes the need for physical device handling, and boosts operational efficiency.
  • Comprehensive Reporting and Analytics: SureMDM provides detailed reports and analytics, giving businesses insights into device performance, app usage, and security compliance. This helps administrators make data-driven decisions and optimize their device management strategies.

FAQs

What is Samsung Device Management?

Samsung Device Management or Samsung MDM refers to a suite of tools and solutions that help businesses remotely manage, monitor, and secure Samsung devices. This includes configuration, tracking, troubleshooting, and ensuring device security across a fleet of smartphones, tablets, or rugged devices.

What devices are supported by Samsung MDM?

Samsung MDM supports a wide range of Samsung devices, including smartphones, tablets, wearables.

How does Samsung Device Management help businesses with unplanned downtime?

Samsung Device Management helps businesses to remotely diagnose and troubleshoot malfunctioning devices without the need to send an IT personnel onsite or ship the devices back and forth. It also monitors device health in real time, helping admins identify potential problems early and plan for device replacements, reducing downtime and maintaining productivity.

Can Samsung Device Management tools help with device security?

Yes, Samsung Device Management tools allow administrators to remotely lock, wipe, or encrypt devices, ensuring that sensitive data is protected in case of theft or loss. It also enables secure app management and policy enforcement.

What is Samsung Knox Mobile Enrollment (KME)? Does SureMDM support it?

Samsung Knox Mobile Enrollment (KME) allows businesses to easily enroll devices into SureMDM and deploy large numbers of Samsung devices at scale. With Knox Mobile Enrollment, devices can be automatically configured with predefined settings, apps, and security policies when powered on for the first time, eliminating the need for manual setup. Yes, SureMDM supports Samsung Knox Mobile Enrollment.

Start Managing your Samsung Devices with SureMDM