iPhone and iPad Remote Screen Sharing
SureMDM is the first EMM solution that offers native iOS Screen Sharing support for iPhone and iPad. With the release of iOS 11, Apple introduced the ability to record and broadcast screen in real-time to allow remote access and sharing. 42Gears has successfully combined this feature in its EMM platform making it possible for enterprises to remotely troubleshoot issues and provide training to users.
How can iOS Screen Sharing benefit you?
Businesses utilizing iOS devices for field work sometimes require help with device troubleshooting. Offering technical support for devices without having access to their screens has often been challenging. But with the latest iOS screen sharing feature, enterprises can access and share the screens of enrolled iPhones and iPads in real-time, directly from SureMDM Web Console, regardless of device location.
By implementing the feature directly in SureMDM, 42Gears enables its customers to access iOS 11 device screens without the use of a third-party screen sharing solution and over all types of connectivity from Wi-Fi to Cellular (3G, 4G). It will help enterprises adopt a consistent approach towards providing tech support to enrolled iOS devices and ensure a better user experience.
Click here to learn how to use iOS Screen Sharing feature in SureMDM.