Comprehensive Computer Management
Full control. Better security. Higher productivity.
What is Laptop Device Management?
Laptop management or laptop device management refers to a solution that enables organisations to administer, manage, and monitor laptops used at workplaces. It offers various functionalities to streamline IT operations, enhance security, and improve employee productivity. It is also often referred to as Computer Management or MDM for laptops or PC management.
IT Admin Challenges Without Efficient PC Management Software
Managing laptops without PC management software can be a major challenge for IT admins. Without centralized control, tasks such as software updates, security patching, and device tracking become cumbersome and prone to errors. Remote troubleshooting is limited, and manual configurations increase the risk of mistakes. Additionally, laptops pose a significant risk to your business if lost or stolen, as they often contain sensitive corporate data. These inefficiencies can lead to downtime, security vulnerabilities, and compromised productivity.
Experience Best-in-Class Computer Management with SureMDM
Key Features of SureMDM for PC Management
Enrollment
Enroll enterprise devices into SureMDM by leveraging different enrollment methods based on operating systems.
- Windows: Choose from 8 different Windows enrollment methods, including Windows Autopilot and Provisioning Packages (.ppkg).
- macOS: Select from Device Enrollment, Automated Device Enrollment, and Account Driven User Enrollment.
- Linux: Enroll using CLI (Command Line Interface) based Enrollment.
- ChromeOS: Enroll using Google Workspace Enrollment.
Remote Control
Diagnose and troubleshoot malfunctioning devices remotely, eliminating the need for physical visits or device shipping, which reduces downtime and shipping costs.
- View the device screen remotely.
- Control devices remotely without requiring user interaction.
- Capture the device screen during troubleshooting.
- Transfer files during a remote session.
- Monitor device health parameters like CPU usage, RAM usage, and applications running on the remote device via task manager.
Kiosk Management
Ensure enterprise devices are dedicated solely to work-related activities by restricting access to only allowed applications and websites, boosting employee productivity, and preventing misuse.
- Lock devices into Multi-App Mode or Single App Mode (Windows and Linux only).
- Create allowlists and blocklists for websites and applications.
- Implement Web content filtering.
- Track usage of applications and websites.
- Restrict access to device settings and hardware keys.
Security Management
Implement strong security measures on enterprise devices to safeguard devices and sensitive data.
- Enforce password complexity rules.
- Encrypt devices using BitLocker for Windows and FileVault for macOS.
- Remotely lock and wipe misplaced or stolen devices.
- Safeguard against data leaks using Windows Information Protection (WIP).
- Enforce compliance policies.
- Secure devices using Mobile Threat Defense (MTD) - SureDefense.
- Configure firewall settings.
OS Update and Patch Management
Automate patching and OS updates to keep all enterprise devices updated with the latest OS and patches. Supported on Windows, Linux, and macOS devices.
- Configure device reboot to apply patches.
- Get detailed dashboards on patch and OS update status.
- Enable auto-installation and scheduled installation of patches/OS updates.
- Rollback unstable patches on Windows and Linux devices.
App Management
Manage, monitor, and control applications on endpoints from a centralized console. Streamline app distribution, enforce policies, and ensure devices are business-ready.
- Manage in-house applications.
- Install apps from the SureMDM App Store on devices.
- Purchase apps in bulk through the Microsoft Store and Apple VPP.
- Silently install applications on devices.
- Configure app analytics.
- Update applications with Third-party app management on Windows.
Content Management
Remotely distribute, publish, and manage corporate files across devices, ensuring real-time access to corporate information.
- Create personal content repositories (for each user) in FileStore.
- Silent file transfer via FileStore.
- File transfer on specific devices.
CVE Vulnerability Management
Monitor and manage CVE vulnerability remediation across devices from a single centralized console and safeguard against known vulnerabilities.
- Scan the enrolled devices against exposed OS vulnerabilities.
- Choose between remediation for all CVEs at once or selected CVEs or staggered rollout.
- View detailed dashboards on CVE status and complete details on identified CVEs.
Zero Trust Network Access
Ensure secure and reliable access to corporate resources from anywhere in the world. With continuous verification ensure only authorized devices and users can access corporate resources.
- Leverage SureAccess, 42Gears' built-in Zero Trust Network Access (ZTNA) solution.
- Prevent bottleneck situations at the Zero Trust tunnel with Split tunneling.
- Manage domain access with DNS-based access control.
- Use robust authentication methods for users and devices like IdPs, MFA, and passwordless authentication.
- Route traffic from specific applications using Per-app VPN.
User Account Management
Efficiently manage user accounts on Windows, Linux, and macOS devices.
- Create and delete user accounts.
- Modify user permissions and change passwords for existing accounts.
- Manage Sudo access for Linux devices.
ChromeOS Flex
Minimize e-waste by converting your old PCs into new Chromebooks.
- Extend the device life span.
- Optimize inventory cost by minimizing the need for device replacement.
Audit and Reports
Monitor and analyze device analytics data by generating comprehensive reports based on your organizational needs. With SureMDM, you can generate reports at any time or at a scheduled time.
- Generate custom reports with only the required set of data fields.
- Get reports based on system logs, compliance status, device health, etc.
Benefits of Choosing SureMDM for Computer Management
