42Gears Now Supports SATO Printers: Streamlining Printer Management for IT Admins

Say Hello to Smarter SATO Printer Management

We’re thrilled to share some big news—SureMDM now supports SATO printers! If you’ve been juggling multiple tools or relying on manual checks to keep your SATO desktop, thermal, or mobile printer fleet running, it’s time to take a breather. With this integration, managing your SATO printers becomes easier, smarter, and way more efficient.

About SATO

SATO, is a global leader in barcode printing, labeling, and RFID solutions. Their industrial printers are built to last, offering blazing-fast print speeds, razor-sharp precision, and robust connectivity. But what truly sets them apart is their commitment to solving real-world customer challenges through innovation and practical design, earning them the top spot in Japan’s printing industry.

SATO + 42Gears: A Perfect Match for IT Admins

Thanks to 42Gears Things Management Technology (TMT), IT teams can now remotely monitor, manage, and troubleshoot SATO printers—all from the same SureMDM console they use for other devices.

Key Features 

SATO Printer Enrollment: One-Touch Enrollment

Setting up your SATO printers with SureMDM is very simple. Each SATO printer comes with a unique access code embedded in the device. IT administrators can:

• Upload access codes individually for single devices
• Use the convenient bulk import feature via CSV template for larger deployments
• Simply turn on the SATO printer after uploading access codes to trigger automatic enrollment
• Enjoy a completely hands-off enrollment process with no manual configuration steps required

This enrollment process saves valuable time and eliminates configuration errors, especially when deploying multiple printers across your organization.

Things Info: Complete Visibility into Printer Properties

IT administrators can instantly view hundreds of printer properties directly from the SureMDM console, including:

• Print Label Dimensions: Monitor "Print Label Length" and "Print Label Width" (in dots, mm, or inches) to ensure the correct media is loaded
• Cloud Connection Status: Check "Cloud Connected," "Cloud Connected Method," and "Cloud Last Connected Date Time" to verify proper connectivity
• Ribbon Status: Monitor "Print Ribbon Near End" to proactively manage supplies
• Model Information: Access "Model Version" and other identification data for inventory management

These properties provide immediate visibility into your printer fleet without requiring physical access to the devices.

Things Configuration: Remote Setting Adjustments

Remotely configure key printer settings directly from the SureMDM console:

• Print Darkness: Adjust "Print Darkness" settings to optimize print quality for different media types
• Print Speed: Fine-tune "Print Speed" for the perfect balance between quality and efficiency
• Sensor Settings: Configure "Print Sensor Type" and "Print Auto Mode" to ensure proper media detection
• Label Settings: Set "Print Label Auto Measure" for automatic media dimension detection

All configurations can be saved as Jobs for future applications, allowing administrators to quickly deploy consistent settings across multiple devices.

Quick Printer Diagnostics

Identify and troubleshoot issues before they impact device operations:

• Cloud Connected Status: Instantly check if a printer is online or offline.
• Cloud Last Connected Date Time: See the last time a printer was connected to the cloud, helping identify potential network issues.
• Print Speed: Monitor print speed to ensure optimal performance.
• Print Advanced Head Check: Automatically monitor the printhead’s health, reducing maintenance efforts.
• Print Advanced Adjustment Offset: Fine-tune label positioning for precise printing.

Remote Printer Management Capabilities

Admins can perform remote actions on SATO printers, such as:

• Restart and Reset Printer: Troubleshoot issues without on-site intervention.
• Install Certificates: Ensure secure communication between printers and enterprise networks.
• Shut Down Devices: Conserve power and secure printers when not in use.

Real-World Benefits for IT Administrators

1. Reduce Downtime: Diagnose and resolve issues remotely without waiting for on-site visits.
2. Prevent Problems: Monitor critical printer properties to address potential issues before they cause failures.
3. Streamline Maintenance: Schedule and track maintenance activities based on actual usage data.
4. Simplify Fleet Management: Manage hundreds of printers from a single dashboard.
5. Enhance Security: Ensure all printers are running with the latest security certificates and firmware.

Get Started Today!

With 42Gears’ SureMDM now supporting SATO printers, IT admins can manage their printing infrastructure with greater efficiency, reduced downtime, and improved printer performance. Get started today and secure, monitor, and manage your SATO printer fleet like never before.