List of Sub-processors
42Gears and its affiliates uses certain infrastructure and services specific sub-processors to host its applications and provide certain functionality and professional services to its customers/users as explained in the tables below:
| Entity Name | Purpose | Applicable Services | Location |
|---|---|---|---|
| Amazon Web Services Inc. | Primary cloud Infrastructure and data hosting where all SaaS applications are hosted | 42Gears Cloud Services | EU,USA and APAC (depends on what customer chooses) |
| Azure | Cloud infrastructure by Microsoft | 42Gears Cloud Services | EU,USA and APAC |
| Mongodb Atlas | Database service which we use to store data. | Database service | EU,USA and APAC |
| Google Cloud Platform | Secondary Cloud Infrastructure Provider for data hosting and SaaS deployment | Cloud Services | EU,USA and APAC |
| Intercom | Chat/communication tool with customers | Integrated with SureMDM and on website | USA |
| Freshdesk (FreshWorks Inc.) /Trac | To collate and track the ticket generated by users for the technical support | Ticketing tool | USA |
| Mailgun Technologies Inc. | Sending mails from all 42Gears product | Email and collaboration tool | US, EU |
| RingCaptcha | Sending SMS from suremdm | SureMDM SMS service | USA |
| Firebase Inc. | SureMDM uses Firebase cloud messaging for sending notifications to Android devices. AstroContacts uses this database for storing all the records of users and their contacts | SureMDM, AstroContacts | SureMDM- USA and Astro Contacts- USA |
| AWS Cognito (Amazon Web Services Inc.) | Third party IDP integrated inside AstroFarm for user authentication | AstroFarm | EU |
| AWS SES (Amazon Web Services Inc.) | External email notification tool | AstroFarm, AstroStatus | EU |
| GO TO WEBINAR | Managing Webinar | 42Gears Webinar | USA |
| PayPal and Stripe | Payment Service Provider | Payment Gateway | PayPal (USA) and Stripe (USA) |
| Avalara Inc. | Tax Calculation & Tax Filing | Sales Tax Calculations and E-Invoice | USA |
| Outlaw (Filevine Inc.) | Contract Lifecycle Management | CLM Tool | USA |
| Chargify | Sales Management | Sales Tool | USA |
| Odoo | ERP centralised repository for all the finance,Sales and License Management | ERP | Singapore |
| Discourse | Community Engagement | 42Gears Community Portal | USA |
| Google Workspace (Google LLC) | Platform for email management, data storage, and document organization. | Email Solution | USA |
| Pantheon Systems Inc. | 42Gears Websites are hosted | WordPress Websites | USA |
| DocuSign | Digital Signatures Services | Managing and Signing Electronic Signatures | USA and Europe |
42Gears Affiliates
42Gears Mobility Systems Private Limited may use one or more of its affiliates as sub-processors to deliver products and services to you. The affiliates used may also depend on where you and your users are located. Details of 42Gears affiliates are listed here: https://www.42gears.com/contact-us/