SuperHub: SureMDM Hub Management for Distributors

As the global demand for mobile device management (MDM) continues to soar, the role of distributors in delivering seamless solutions to Resellers and MSPs has never been more critical. However, managing multiple reseller/msp accounts each with their own complex ecosystems, often comes with administrative bottlenecks.

At 42Gears, we believe your growth shouldn’t be slowed down by manual processes. That’s why we are excited to announce the launch of SuperHub – a powerful management layer designed specifically for distributors to oversee multiple SureMDM Hub accounts with ease.

The Challenge: Friction in Distribution

Until now, provisioning and distributing SureMDM Hub accounts to resellers and MSPs involved manual administrative steps for distributors. Manually tracking license requests via emails, switching between different consoles to manage individual Hub accounts, and lacking a unified audit trail made scaling a challenge.

In short, distributors were working in silos, leading to slower turnaround times and increased operational overhead. What you needed? A"single pane of glass" to manage your entire network efficiently.

The Solution: SuperHub

SuperHub is a centralized management console that allows distributors to create, distribute, and manage multiple SureMDM Hub accounts from a single interface.

By acting as a "Master Controller," SuperHub bridges the gap between you and your reseller/MSP network. It provides a dedicated workspace to handle Order Approvals, SureMDM Hub Provisioning, and System Reporting without ever having to leave the platform.

Key Capabilities

• One-Click Hub Creation: Instantly provision new SureMDM Hub accounts for Resellers and MSPs with mandatory security and company profiling.
• Centralized Order Management: Approve or reject license requests (Device, VR, Things, SureIdP, SureAccess) from all Hub accounts in one consolidated list.
• Granular User Management: Create sub-admin users and assign specific roles, such as "Order Approver" or "Report Viewer," to delegate tasks within your organization.
• Automated Approvals: Use the "Auto-approve" feature for specific accounts to eliminate manual intervention for routine license top-ups.
• Comprehensive Audit Logs: Generate detailed system and license reports to track consumption and activity across your entire partner base.

Why It Matters: The Distributor Advantage

By moving your operations into SuperHub, you gain more than just a new tool; you gain a competitive edge:

• A Single Pane of Glass: Stop jumping between accounts. Get a 360-degree view of every Reseller and MSP account under your umbrella from one dashboard.
• Unmatched Time Savings: Automate the license fulfillment process, reducing the time from "order" to "activation" from hours to seconds.
• Complete Visibility: Know exactly who is consuming what. With real-time license tracking, you can stay ahead of renewals and prevent service interruptions for your MSP and Resellers.
• Operational Scalability: Manage ten Hub accounts or a thousand with the same level of effort. SuperHub is built to grow as your distribution network expands.

Distribute Right with SuperHub

As your network of MSPs and Resellers grows, your management tools must grow with it. SuperHub provides the infrastructure you need to scale infinitely without increasing your administrative workload. It’s not just a console; it’s your partner in growth.