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SureMDM On-Premise EULA

This End User License Agreement ("Agreement") is hereby entered into and agreed upon by and between (“You”/ “Licensee”), either and individual or a legal entity and 42Gears Mobility Systems Private Limited having its registered offices at 1st Floor, 2B, AMR Tech Park, Hosur Main Road, Bommanahalli, Bangalore - 560068 at Karnataka, India ("Licensor"). This Agreement sets forth the terms and conditions under which Licensee is licensed to use the Software (as defined below) being distributed with this Agreement.

THIS IS A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND LICENSOR AND GOVERNS THE USE OF THE SOFTWARE INCLUDING, WITHOUT LIMITATION ALL THEASSOCIATED DOCUMENTATION. BEFORE DOWNLOADING, INSTALLING, COPYING, OR USING THE SOFTWARE PLEASE READ THIS DOCUMENT. BY CLICKING ON THE "I AGREE" BUTTON TO DOWNLOAD, INSTALL OR USE THE SOFTWARE, YOU AGREETO BE LEGALLY BOUND BY THE TERMS OF THIS AGREEMENT.

IF YOU DO NOT AGREE TO THESE TERMS (I) DO NOT DOWNLOAD OR INSTALL THE SOFTWARE, (II) DO NOT USE THE SOFTWARE (III) IMMEDIATELY NOTIFY LICENSORAND

(IV) DELETE OR RETURN THE SOFTWARE TO LICENSOR.

Terms of use for trial version of Software.

If the Software is a trial version, the following terms and conditions shall apply to Your useof the trial version of the Software.

  1. Trial version features. The trial license gives you a right to use the Software with restricted functionalities for evaluation purposes.
  2. Installation and use of trial version. The trial license lets you install one copy of the trial version on your device. You may only use the trial version for internal evaluation purposes during the trial period. You are not licensed to use the trial version for any commercial purpose.
  3. Trial period. The trial period is for thirty (30) days from the date of installation.
  4. Conversion of trial version to full-use version. During the trial period, you will receive notification/s that you may convert your trial license at any time to the full- use license (described below) by paying for a valid full-use license.
  5. DISCLAIMER OF WARRANTY. THE TRIAL VERSION OF THE SOFTWARE IS LICENSED “AS-IS.” LICENSOR GIVES NO EXPRESS WARRANTIES, GUARANTEES OR CONDITIONS. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAWS, LICENSOR EXCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT.
  6. LIMITATION ON AND EXCLUSION OF REMEDIES AND DAMAGES. YOU CANNOT CLAIM NOR RECOVER FROMLICENSOR ANY LOST PROFITS, LOSSOF DATA, CONSEQUENTIAL, SPECIAL, INDIRECT OR INCIDENTAL DAMAGES, STATUTORY OR COMMON LAW ATTORNEY FEES ARISING FROM BREACH OF CONTRACT, BREACH OF WARRANTY, GUARANTEE OR CONDITION, STRICT LIABILITY, NEGLIGENCE, OR OTHER TORT. TO THE EXTENT ALLOWED BY APPLICABLE LAW, YOU CANNOT RECOVER FROM LICENSOR AND ITS RESELLERS ANY DAMAGES IN RESPECT OF USAGE OF TRIAL VERSION. THIS LIMITATION APPLIES TO ANY USE OF THE TRIAL VERSION OF SOFTWARE EVEN IF LICENSOR KNEW OR SHOULD HAVE KNOWNOF THEPOSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
  7. Licensor does not provide any support services for the trial version.
  8. Sections 2, 9, 11, 17 and 24, in the full-use license section of this agreement belowdo not apply to the trial version.

Terms for full-use license for the Software:
The following terms and conditions apply when You acquire the full-use license of theSoftware.

1. Definitions

  • 1.1 Authorized Users:  Authorized Users are individual Licensees, employees of Licensee or third party individuals that are accessing the Software on behalf of Licensee.
  • 1.2 Annual Support and Maintenance: the technical support and maintenance services offered by the Licensor, on an annual basis, includes relevant SoftwareUpdates provided to Licensee at Licensor’s sole discretion.
  • 1.3 Device: means any computing device/instrument that is supported by the Software.
  • 1.4 Documentation: means the overview of the Software features and functionality such as user guide or any other software related information published at the website and as such revised and updated by the Licensor from time to time.
  • 1.5 Effective date: the date when the Licensee agrees to the terms and conditions of this EULA by signing up for an account;
  • 1.6 Licensee Data: means all data, information, and other materials that Licensee or its authorized users store, process or otherwise transmit through their use of SureMDM OnPremise, including without limitation, user information etc.
  • 1.7 Licensee Network: means the hardware and software components, including client machines, servers, and internetworking devices within Licensee’s internal computer network at Licensee’s location.
  • 1.8 Perpetual License: means the Software license provided on a perpetual basis for the use of Software, hereinafter referred to as “Perpetual License”.
  • 1.9 Quote: means a written quotation of licensors’ offerings provided to the licensee by licensor, which is accepted by licensee and considered an “order” by signing and returning quotation to licensor.
  • 1.10 Relationship Data: any personal information collected by the licensor during the activation and maintenance of licensee’s account. It may include names and other details of licensee involved in maintaining or using the software and/or Hosted service.
  • 1.11 Softwaremeans Licensor’s product SureMDM On-Premise consisting of Server application, agent application, DbConfigurator and associated documentation, provided to Licensee by Licensor pursuant to this Agreement, inobject code format and as such Software is updated from time-to-time.
  • 1.12 Software related services: means service performed by the licensor as reflected in Order such as installation, activation, training, software configuration, modification, integration, reconfiguration, assessment, optimization or other software related services and excludes professional services for the development of custom software or other intellectual property (which would be governed by a separate agreement).
  • 1.13 Software Update: means any patches and modifications, enhancements, improvements and revisions of the Software, including new releases of Software,made available by Licensor at its discretion from time to time.
  • 1.14 Subscription License: means a software license provided on a subscription basis for the use of software, hereinafter referred to as “ Subscription License”.
  • 1.15 Third Party Software: means the website nominated from 42Gears Mobility Systems Private Limited from time to time, currently at www.42gears.com

2. License Grant: Subject to the terms and conditions of this Agreement, Licensor grants to Licensee a personal, non-sublicensable, non-exclusive, non-transferable, worldwide license, upon payment of applicable Fees for the Term stated herein to: (i) install the Software for which activation keys have been issued by Licensor; (ii) use the Software, in accordance with the Documentation subject to applicable restrictions; (iii) install and use the Software on the number of devices the license is purchased for; (iv) Licensee must ensure that the Software is not used by any person who is no longer authorized by the Licensee. The Software is licensed as a single product and shall not be used on more than one device simultaneously. Licensor reserves all rights in the Software not expressly granted to Licensee in this Agreement.

3. Restrictions on use: Licensee may not: (i) modify, disassemble, de-compile, reverse engineer, or otherwise attempt to determine the source code from the object code of the Software or knowingly permit or encourage any third party to do so; (ii) use the Software in any manner to provide service bureau, time-sharing or other computer services to third parties; (iii) use the Software, or allow the transfer, transmission, export, or re-export of the Software or portion thereof in violation of any export control laws or regulations administered by any government agency; or (iv) copy or replicate the Documentation provided in relation to the Software in any form; (v) use the Software for competitive analysis, evaluating or viewing the Software or Documentation for the purpose of designing, modifying, or developing software or services similar in purpose, scope, or function to the Software unless the same is notified to the Licensor in advance pursuant to the Agreement.

4. LICENSEE OBLIGATIONS:

You acknowledge, agree, and warrant that: (i) You will be responsible for Your and Your Authorized users activity and compliance with this Agreement, and if You become aware of any violation, You will immediately terminate the offending party’s access to the Software and Documentation and notify Licensor (ii) You shall use the Software and Documentation solely in a manner that complies with all applicable laws in the jurisdictions in which You use the Software and Documentation, including, but not limited to, applicable local, state, federal, and international laws, including intellectual property, privacy and security laws.

5. Scope of License:

The Software can be licensed as:

  1. Perpetual License: A perpetual license gives the Licensee a right to use the licensed version of the Software perpetually pursuant to the terms of this Agreement. Perpetual license comprises of Annual Support and Maintenance during the initial term of 12 months. Upon expiration of 12 months, Annual Support and Maintenance along with relevant Software Update will be provided upon payment of the then current price offered by the Licensor.
  2. Subscription License: Subscriptionl icense gives the Licensee a right to use the Software (current or at any time the latest version) during the term of subscription. The license fee is inclusive of Software update, thus Licensee will automatically receive relevant updates during the term of subscription. The Licensee's right to use the software will forfeit upon the expiry of term of subscription or failure to comply with the terms stated herein the Agreement.

6. Copies: Licensee may make a copy of the Software solely for backup purposes or system maintenance, ensuring the continued availability of the Software to authorized users or is otherwise expressly permitted by law. Any copy of the Software must clearly show all titles, trademark, copyright notices, legends, and other proprietary markings of the Licensor without modifications.

7. LOCATION BASED SERVICES: Some of the features of the Software may enable a Licensor to access Your location in order to customize your experience with the Service based on your location (“Location based Services”). In order to use certain Location –based Services, you must enable certain features of your device such as GPS, Wi-Fi, and Bluetooth, which enables Licensor to identify Your location through a variety of means,including GPS location, IP address, geo-fencing technology, as available. The Location-based Services feature in the Software is powered by Google Maps (You need to verify and agree with third party privacy policies and terms of use for which the Licensor shall not be liable in any manner whatsoever), and You agree and acknowledge that (i) device data we collect from You is directly relevant to Your use of the Service, (i) Licensor may provide Location-based Services related to and based on Your then-current location or the history of the stored data in accordance with the Software plan purchased, and (iii) Licensor may use any such information collected in connection with the provision of the Location-based Services only in pursuance of providing the services herein. PLEASE NOTE THAT LOCATION DATA MAY NOT ALWAYS BE ACCURATE, AND LICENSOR DISCLAIMS ANY AND ALL WARRANTIES RELATED TO LOCATION-BASED SERVICES. FURTHER YOU HEREBY CONSENT TO THE COLLECTION, TRANSMISSION AND USE OF LOCATION DATA IN CASE YOU ENABLE USE OR ACCESS SUCH LOCATION BASED SERVICES.

8. Delivery: The Software will be made available to Licensee for download from the Licensor’s Website and Google Play.

9. System requirements: Licensee acknowledges and agrees that the Software may only be installed and used only on devices, which meets or exceeds the minimum system requirements identified and notified by the Licensor to Licensee from time to time. Licensee acknowledges and agrees that it is solely responsible for obtaining, installing, operating and maintaining all hardware, other equipment and third party software required for useof the Software. All functionality, operating system,network services, hardware maintenance and data backup are the responsibility of the Licensee.

10. Protection and Security: The Licensee agrees to use reasonable endeavors to safeguard the Software to ensure that no unauthorized person has access to them and that there is no unauthorized copying or distribution of the Software or the license key(s).

11. Mandatory Activation: Upon payment of applicable License Fees, Licensee will receive the license key for activation of the Software. Upon activation, the Licensor will receive information on the product version, activation code, IP address of the Device and other unique identification information for the Device. The information transferred will be specific to the Software, the License purchased and the Device on which it is installed. BY USING THE SOFTWARE, YOU CONSENT TO THE TRANSMISSION OF THIS INFORMATION TO THE LICENSOR. By virtue of this activation, the Software will periodically and autonomously send the aforementioned information for Licensor to monitor the activation status of the Software.

12. Third Party Software: The Software may incorporate or access Third Party Software and services. The Third Party Software notices and terms and conditions are available in the following webpage: https://www.42gears.com/third-party- libraries-terms Licensee agrees to and must ensure all users comply with all applicable terms and conditions for the Third Party Software at all times. To the extent permitted by law, all third-party Software provided with or contained in the Software is provided “AS IS” without warranty of any kind. Licensor will have no liability or responsibility for the operation or performance of the third party Softwareand will not be liable for any damages, costs, or expenses, direct or indirect, arisingout of the performance or failure to perform of the Third Party Software. However, the Software may also contain or include Third Party libraries as provided in the following webpage: https://www.42gears.com/third-party-libraries-terms/LibraryNames.html for which Licensor holds the entire responsibility and legal obligations related thereof.

13. Fees: The monthly subscription fees due for use of the Software on one device is specified in the 42Gears’s website (in case of direct purchase from 42Gears), fees quoted by 42Gears’s authorized reseller (if Software is purchased from 42Gears’s authorized reseller). 42Gears may offer discounts, at its discretion in case Customer makes a bulk purchase of the Software for use in multiple devices. Fees will be calculated based on the number of devices on which the Software will be downloaded and the period for which it will be used. The fees are exclusive of applicable taxes and any such taxes shall be assumed and paid by the Customer except those taxes based on the net income of 42Gears. This provision does not apply to any taxes for which Customer is exempt, provided Customer has furnished 42Gears with a valid tax exemption certificate.

Payment Due Date: The applicable fees is due for payment before accessing the commercial version of the Software. Applicable fees for the subscription of the Software shall be due upon the expiry of the existing subscription. In case Customer is approved a payment credit period by 42Gears in writing, Customer has to pay the fees due within the credit period.

14. Taxes: Any applicable license or other fees payable by Licensee under this EULA are (unless otherwise expressly stated by the licensor) exclusive of any applicable goods or services taxes or other taxes of similar nature (“Taxes”). Upon licensor’s request, Licensee must pay or reimburse to licensor any amounts payable on account of Taxes levied upon or arising out of the supply of the Software or any services by the licensor to Licensee.

15. Audit: Licensor may, either itself or through an independent third party auditor, auditLicensee’s Use of the Software not more than once per year, with prior written notice to Licensee.

16. Third Party Claims: If any person alleges, or if the licensor believes, that the use ofthe Software may infringe the intellectual property rights of any person, licensor may, at its discretion, suspend Licensee’s license to use the Software until the licensor:

  1. has replaced, modified or re-worked the Software, in whole or in part (or directLicensee to do so) so that such infringement is removed; or
  2. has procured the right for Licensee to continue use the Software in accordance with this EULA.

17. Ownership rights: This license grants no ownership rights to Licensee and is not a sale of any rights in the Software or the Documentation. Licensor shall own and retain ownership of all right, title, and interest in and to (i) the Software and any copies thereof; (ii) the Documentation and any copies thereof; (iii) any ideas, suggestions, or feedback from You relating to the Software and Documentation (“Feedback”); and (iv) all intellectual property rights embodied within the foregoing (i)-(iii). Licensee hereby irrevocably assigns and agrees to assign all of Licensee’s right, title, and interest in and to any Feedback to Licensor. To the extent such Feedback cannot be assigned, Licensee hereby grants and agrees to grant to Licensor at no charge, a perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sublicense, distribute, modify, and otherwise exploit the Feedback without restriction.

18. Confidentiality: In the course of performance of this EULA, either party (“Discloser”) may find it necessary to disclose to the other party (“Recipient”), or Recipient may otherwise obtain from Discloser, certain proprietary information or materials, which are in tangible form and labelled “confidential” or the like, or, information which a reasonable person knew or should have known to be (“Confidential Information”) The following information shall be considered Confidential Information whether or not marked or identified as such: information regarding licensors’ pricing, product roadmaps or strategic marketing plans; and non- public materials relating to the Software.

Exclusions to Confidential Information:

Confidential Information does not include information that: (a) was in the public domainat the time of Discloser's communication thereof to Recipient, (b) becomes part of the public domain after the time of disclosure, through no improper action of Recipient; (c) was in Recipient's possession free of any obligation of confidence at the time of Discloser's communication thereof to Recipient; (d) can be shown by documentation to have been independently developed by the Recipient without the use of or reference to any Confidential Information; (e) is not treated as confidential by Discloser; or (f) is approved for release by Discloser in writing. Recipient shall use any Confidential Information received (or derivatives thereof) solely for the purpose of performing its obligations under this EULA.

 Obligations to Confidential Information:

Recipient shall not disclose or permit any non-Affiliate party access to any Confidential Information, except Recipient’s officers, directors, employees, contractors, representatives, or agents on a need-to- know basis and where all such officers, directors, employees, contractors, representatives, or agents have confidentiality obligations at least as restrictive as those set forth in this Section. Recipient agrees touse reasonable efforts to protect the confidential or proprietary nature of such Confidential Information (and any derivatives thereof), using at least the same degree of care it utilizes for the protection of its own strictly confidential and proprietary information. The obligations under this EULA will continue: (i) with respect to Confidential Information (and/or derivatives thereof) that does not constitute a trade secret, in perpetuity after the termination of this EULA; and (ii) for any Confidential Information (and/or derivatives thereof) that constitutes a trade secret, for so long as such information remains a trade secret under applicable law. Notwithstanding the foregoing, in the event disclosure is required by court, government order, or law (such as state open records or freedom of information acts), Recipient shall promptly notify Discloser of such order or requested disclosure so that it may seek a protective order or other appropriate remedy and only disclose such Confidential Information to the extent required.

Return/ Deletion of Confidential Information:

All Discloser Confidential Information and derivatives thereof shall remain the property of Discloser and will be deleted or returned to Discloser within ten (10) days following the termination of this EULA. Without limiting the foregoing or the License Restrictions, Licensee shall not disclose or display any Confidential Information of the Licensor, including the Software, to any Competitor of licensor.

19. Technical Support: Licensor shall provide technical support as listed in AnnexureA hereto for twelve (12) months from the date of Mandatory activation. Upon expiryof initial twelve months from the date of purchase of license, Licensee may opt to avail Maintenance and Technical Support, which will be subject to the then current pricing and terms and conditions for such services.

Exclusions to Technical Support:  Licensor’s Technical Support do not include the rectification of errors, defects or problems caused or contributed to by:

  1. default or negligence of Licensee;
  2. improper or unauthorized use of the Software;
  3. any modifications or alterations of the Software other than as approved by the licensoror by any person other than the licensor;
  4. any failure by Licensee to comply with the Documentation;
  5. any failure by Licensee to download and install Updates made available on thelicensor’s Website;
  6. any failure by Licensee to comply with any reasonable guidelines or instructionsprovided by the licensor;
  7. any fault, defect, omission or error in any data, software or equipment not supplied by the licensor;
  8. any failure arising out of any network (including the internet) or communications; or
  9. use of the Software with any software or equipment not approved or recommended bythe licensor, or in a manner or for a purpose in breach of this EULA or not reasonably contemplated by this EULA.

The licensor reserves the right to charge Licensee additional fees (at its then current rates) for the rectification of any errors, defects or problems caused or contributed to by any of thereasons listed above.

20. Limited Warranty: Licensor hereby warrants that to its knowledge it has the necessary rights and title to license the Software to the Licensee.

21. Training: Licensor does not provide training for the use of the Software unless requested by Licensee or otherwise provided by this EULA. To the extent the Licensor is requested to provide any Software related services, the same will be provided pursuant to the then current prices for the software related services and will be invoiced to the Customer.

22. Resellers: Resellers where separately agreed, licensee may purchase software license and other offerings hereunder from licensors’authorized reseller “(Reseller)”. In which all payments will be to Reseller under the terms agreed between the licensee and the reseller. Where licensee purchases any offerings hereunder through a Reseller, anycredits, refunds set forth herein shall not apply to the extent the licensee has paid the relevant fees directly to the Reseller. Should licensee and Reseller terminate their business relationship; in the event the Reseller files for bankruptcy protection; sells all or substantially all of its assets; ceases to do business in the ordinary course; or if the customer otherwise desires to do so, Licensee may purchase any offering as set forth in this EULA directly from licensor. In the event the licensee purchases the software or licensors’ other offerings through a Reseller and such Reseller has granted licensee rights not granted in this EULA, licensees’ sole course of action in the event of a dispute regarding those rights shall be against the Reseller.

23. Disclaimer of Warranties: LICENSEE ASSUMES THE ENTIRE RISK AS TO THEUSE, QUALITY AND PERFORMANCE OF THE SOFTWARE. THE SOFTWARE AND ACCOMPANYING WRITTEN MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS OR IMPLIED, LICENSOR SPECIFICALLY DISCLAIMS WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON- INFRINGEMENT OF ANY THIRDPARTY RIGHTS. NO ORAL OR WRITTEN ADVICE GIVEN BY LICENSOR, ITS DEALERS, DISTRIBUTORS, AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THESCOPE OF THIS WARRANTY AND LICENSEE MAY NOT  RELY UPON SUCH INFORMATION OR ADVICE.

24. Infringement indemnity: Licensor will defend and pay the costs and damages awarded by a court of final jurisdiction arising from any third party claims brought against Licensee claiming that the Software infringes a United States patent or copyright of a third party. Licensor shall have no liability under this Section unless Licensee notifies Licensor in writing immediately after: (a) Licensee becomes aware of a claim or the possibility thereof; and (b) Licensor has sole control of the settlement, compromise, negotiation, and defense of any such action; and (c) Licensee cooperates, in good faith, in the defense of any such legal action.

Licensee may retain its own counsel at Licensee’s own expense.

No Liability. Licensor shall have no liability for any claim of infringement based on (i) Software which has been modified by parties other than Licensor or parties not authorized by Licensor; (ii) Licensee’s use of the Software in combination with data where use with such data gave rise to the infringement claim; or (iii) Licensee’s use of the Software with non-Licensor software or hardware, where use with such other software or hardware gave rise to the infringement claim.

Remedies. If in Licensor’s opinion, the Software becomes or is likely to become, the subject of a claim of infringement, Licensor may, at its option, (i) obtain the right for Licensor to continue using the Software; (ii) replace or modify the Software so it is no longer infringing; or (iii) if (i) and (ii) are not commercially reasonable, terminate the license for the Software. Upon such termination of the license and Customer’s return of the Software, Licensor will refund to Customer, as Customer’s sole remedy for such license termination, all license fees paid by Customer for the terminated license. THIS SECTION STATES THE ENTIRE LIABILITY OF LICENSOR WITH RESPECT TO ANY CLAIM OF INFRINGEMENT REGARDING THE SOFTWARE.

25. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR SHALL NOT BE LIABLE FOR ANY INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES  OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS, BUSINESS INTERRUPTION, LOST DATA, LOST BUSINESS INFORMATION OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF LICENSOR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.LICENSOR’S CUMULATIVE LIABILITY TO LICENSEE, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND SHALL NOT EXCEED THE FEES ACTUALLY PAID BY LICENSEE TO LICENSOR OR ITS AUTHORIZED RESELLER FOR THE SOFTWARE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM. THE DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY CONTAINED IN THIS AGREEMENT ARE FUNDAMENTAL PARTS OF THE BASIS OF LICENSOR’S LICENSE HEREUNDER, AND LICENSEE ACKNOWLEDGES THAT LICENSOR WOULD NOT BE ABLE TO PROVIDE THE SOFTWARE TO LICENSEE WITHOUT SUCH LIMITATIONS. THE FOREGOING LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIALPURPOSE OF ANY REMEDY HEREIN.

26. You acknowledge and agree that Licensor shall not be responsible for any loss, damage or injury suffered by You and Your Authorized users arising out of or in connection with the Software or use thereof, and agree to indemnify and hold harmless Licensor and its employees, officers, agents, directors, affiliates etc from any claims, liabilities, losses, damages, demands, actions, expenses and costs, including, without limitation, attorney’s fees and court costs arising out of or in connection with any of the following(i) Your breach of any covenant, obligation, representation or warranty in this EULA;(ii) Your Authorized user's use of the Software; (iii) any third party infringement or misappropriation by or through use of the Software in a manner other than as permitted in this EULA (iv) your violation of law, including but not limited to any law or regulation relating to the privacy and/ or security of your Authorized users and their devices.

27. Term and Termination: The agreement shall commence on the date the Licensee agrees to the terms of this Agreement by clicking the “I Accept” button and download/install the Software and continues until the perpetual or subscription licenses granted in accordance with the Agreement have expired or been terminated. Wherein the Licensee uses the software for a free trial period and doesnot purchase a perpetual or subscription license before the end of that period, Agreement will terminate at the end of free trial period.

Termination by Licensee: Licensee may terminate this EULA at any time by giving 30 days written notice to licensor and complying with the conditions of clause.

Termination by Licensor: Licensor may terminate this EULA immediately by giving written notice to Licensee if:

(a) Licensee fails to pay any fees which are due and payable under this EULA within 30 days;

(b) Licensee fails to comply with any term or condition of this EULA;

(c) Licensee becomes bankrupt or insolvent; or

(d) Licensor is required to do so by law (e.g. where the provision of the Software or Support and Maintenance to Licensee is or becomes unlawful).

Consequences of Termination: Upon termination or expiry of this EULA for any reason the Licensee must:

(a) immediately pay any outstanding amounts owed to licensor under this EULA and with respect to any License under a Subscription Package, all remaining subscription fee installments over the subscription period;

(b) remove the Software from each server and each computer or terminal on which it is installed;

(c) cease all use or exploitation of any intellectual property or confidential information of licensor relating to the Software; and

(d) deliver up or destroy (at licensors’ option) all copies of the Software and Documentation that are in the possession of License.

Notwithstanding anything provided foregoing, termination of this Agreement will not limit Licensor rights or remedies at law or in equity in case of breach by You (during the term of this Agreement) of any of Your obligations as provided in this EULA.

28. SUSPENSION OF SERVICES: In addition to the termination rights, Licensor reserves the right to suspend Licensee’s access to a Service if it determines in its sole discretion, that (i) payment is not received within 30 days from the date on which payment is due; (ii) Licensee’s or its Authorised users’ use of the Services are in breach of this Agreement and not cured as required in this Agreement; (iii) Licensee failed to timely address Licensor’s request to take action pursuant to notification issued by Licensor; (iv) suspension is required pursuant to a subpoena, court order or other legal process. Licensor agrees to notify Licensee of any such suspension and Licensee will remain responsible for all fees incurred before or during such suspension. Licensor reserves the right, in its discretion, to impose reasonable fees to restore archived data upon Licensee’s request from delinquent accounts.

29. SURVIVAL CLAUSE: Expiry or termination of this EULA for any reason does not affect the rights and obligations of either party arising prior to termination. Clauses under heading (i) Definitions (ii) Ownership (iii) Third Party Software (iv) Restrictionson Use (v) Confidentiality (vi) Limitation of Liability (vii) Disclaimer of Warranty (viii) Consequences of Termination (ix) General survive the termination or expiryof this EULA for any reason.

30. COMPLIANCE: Licensee must ensure that users comply with the obligations under this EULA. Licensee will duly observe all of its’ obligations under any relevant data protection law or regulation that may apply to the relationships contemplated under this EULA, including specifically, any obligation for licensee to configure the software and/or Hosted service in accordance with all applicable laws and regulations. Further, as required by applicable law or regulation, licensee will notify users that any customer content/licensee data provided as part of the Software and/or Hosted service will be made available to a third party i.e. (licensor) as part of the licensor providing the software and/or Hosted Service.

31. DATA PROTECTION: As the performance of the Agreement and delivery of the Services implies the delivery of the personal data, Licensor shall comply with the applicable data protection laws and regulations. For the avoidance of doubt:

  1. Licensor shall notify the Licensee of any data breaches involving the data it process on behalf of the Licensee as soon as reasonably practical;
  2. Licensor shall provide support to Licensee at their request to assess the impact of its services on the Licensee’s privacy (for example, through assisting the Licensee with a Data Protection Impact Assessment);
  3. Licensor shall provide support to Licensee in responding to requests from data subjects to exercise their rights under the EU General Data Protection Regulation (GDPR).
  4. Licensor agrees to deal with personal data relevant to Licensee or its Authorized users as per the “Data Processing Addendum / Policy” at https://www.42gears.com/trust-center/legal/data-processing-addendum-agreement/

32. DATA SECURITY: Licensee agree that the Licensor will process certain information which may include email address, Internet protocol address, device name etc. about You and Your authorized users use of the Software in accordance with its Privacy Notice. Each Party shall comply with its respective obligations under applicable data protection legislation and will maintain appropriate administrative, physical, technical and organizational measures that provide an appropriate level of security for Confidential Information and Personal Data including Licensee Data. When Licensor processes Personal Data on Your behalf to provide the Software, You expressly agree that You are the data controller (and Licensor, the data processor) and shall determine the purpose and manner in which such Personal Data is, or will be processed. PRIVACY POLICY AND CONSENT TO PROCESS PERSONAL INFORMATION. Licensor is committed to maintaining the privacy and security of your personal information. Your use of the Software may result in the processing of your personal information. Processing of your personal information includes the collection, use, processing, transfer, storage and sharing information about You in accordance with Licensor’s Privacy Notice, which is available at https://www.42gears.com/trust-center/privacy/privacy-policy/. By accepting this Agreement, You acknowledge that You hereby agree and consent to the terms and conditions of our Privacy Notice. Some features in the Software may enable collection of data from Licensee and its Authorized Users that access or use the Software. If Licensee uses these features to enable data collection in Licensee’s applications, Licensee must comply with applicable law, including obtaining any required end user consent, and maintain a prominent privacy policy that accurately informs end users about how Licensee uses, collects, and shares end user data.

33. TRANSPARENCY: Licensor has documented its processing and publishes this in its privacy notice. This can be found on the 42Gears website or provided to Licensee on request.

34. SOFTWARE OPERATION DISCLAIMER: You are aware that the function of the Software provided by Licensor hereunder is to configure which applications and device features can be used by the Authorized User in Android based tablets and smartphones. The use of Software may cause the emergency call/emergency dial feature cease to operate in the Devices on which the Software is installed. 42Gears is not aware of Licensee’s intended use of the Software and does not make any representation that the Software will meet the requirements of the Licensee. Licensee alone is responsible to determine the Software’s suitability for Licensee’s intended usage. Licensee is expressly forbidden from using any part of the Software in life saving or life critical applications without the expressed written permission from Licensor. Licensor will not be responsible for any excessive data usage due to any user action or application error in the Software. Notwithstanding anything to the contrary in this Agreement, Licensor will not be liable for any damages (direct, indirect or consequential) arising from device malfunction caused by the operation of the Software.

35. MARKETING: Licensee hereby permits Licensor to use Licensee’s trademarks, trade name and logo for the purpose of listing Licensee in its general list of customers. Licensee also permits Licensor to bring out press releases and will be open to provide endorsement quotes for Licensor’s marketing purposes, provided Licensor obtains prior written approval on such press releases and quotes. Licensor shall comply with Licensee’s guidelines regarding use of Licensee’s trademarks, trade name and logo as advised by Licensee.

36. The Licensee acknowledges and agrees that the Licensor offers and licenses the Software online in accordance with Licensor’s applicable laws. The Licensee warrants that the Licensee will comply with Licensee’s applicable laws in downloading and/or using the Software pursuant to this Agreement. Licensee further warrants that it will not use the Software (i) either in its entirety or (ii) any features/functionalities of the Software, if the Software or any feature/functionality of the Software is not in compliance with Licensee’s applicable laws and Licensee will indemnify Licensor, its affiliates and their directors, officers, employees and agents from any third party claims, losses, damages or penalties (including reasonable attorney fees) arising from Licensee’s breach of this warranty. 

37. EULA APPLIES TO UPDATES: Upon installation of an Update, the license granted under this EULA will apply to such Update (to the extent varied by any additional terms and conditions made available to Licensee by the licensor at www.42gears.com) and all rights in respect of the previous version of the Software will lapse and no further use of the previous version of the Software is permitted.

38. AUTHORIZED DISTRIBUTORS AND RESELLERS Licensor’s authorized distributors and resellers do not have the right to make modifications to this Agreement or to make any additional representations, commitments, or warranties binding on Licensor.

39. TECHNOLOGY EXPORT: Licensee shall not: (a) permit any third party to access or use the Software in violation of any U.S. law or regulation; or (b) export the Software or otherwise remove it from the United States except in compliance with all applicable U.S. laws and regulations. Without limiting the generality of the foregoing, Licensee shall not permit any third party to access or use the Software in, or export it to, a country subject to a United States embargo (as of the Effective Date, Cuba, Iran, North Korea, Sudan, and Syria). In connection with this Agreement, will comply with all applicable import, re-import, export, and re-export control laws and regulations. For clarity, Licensee is solely responsible for compliance related to the manner in which it chooses to use the Software.

40. GENERAL: 

  1. Entire Agreement Clause: This EULA constitutes the entire agreement between 42Gears Mobility Systems Private Limited and the Licensee in relation to its subject matter and any prior representations, statement or undertaking howsoever made, are expressly excluded.
  2. Amendments: Licensor reserves the right to modify the terms of this EULA from time to time and any such modifications will take effect once published on licensor’s Website or otherwise notified to Licensee. Subject thereto, no amendment or modification to this EULA is valid unless it is in writing and signed by an authorized representative of the licensor.
  3. Severance: If any provision of this EULA is declared illegal or unenforceable, such provision is to be severed from this EULA and all other provisions of this EULA will remain in full force and effect.
  4. Waiver: Any delay or failure by the licensor in enforcing its rights under this EULA is not to be construed as a waiver of those rights.
  5. Assignment: The Licensee may not assign, sub-contract or otherwise transfer any of the Licensee’s rights or obligations under this EULA unless the licensor has given its prior written consent.
  6. Force Majeure: Except for payment obligations, neither party shall be liable for any delays or other non-performance resulting from circumstances or causes beyond its reasonable control that are not due to the negligence or misconduct of the party claiming relief under this section, including, without limitation, fire or other casualty, act of God including Pandemic situations, war, terrorism, or other violence, any law, order or requirement of any governmental agency or authority or other causes beyond the reasonable control of such party, provided that such party has informed the other party of such force majeure event promptly upon the occurrence thereof (including a reasonable estimate of the additional time required for performance to the extent determinable) and such party uses reasonable commercial efforts to effect the required performance as soon as reasonably practicable.
  7. Dispute: A party to this agreement claiming that a dispute has arisen under or in relation to this agreement must give written notice to the other party specifying the nature of the dispute and the parties’ representatives must endeavor in good faith to resolve the dispute expeditiously prior to commencing any formal proceedings.
  8. Governing Law: If You are a resident of the United States or Canada, this Agreement shall be governed by and interpreted in all respects by the laws of the State of Delaware, without reference to its conflicts of laws principles and You agree to submit to the exclusive jurisdiction of the courts of the Delaware. If you are a resident of India, this Agreement shall be governed by and interpreted in all respects by the laws of the Republic of India without reference to its conflict of laws’ principles and you agree to submit to the personal jurisdiction of the courts in Bengaluru, India. If you are a resident of the United Kingdom or European Union, this Agreement shall be governed by and interpreted in all respects by the laws of England and Wales without reference to conflict of laws' principles and you agree to submit to the exclusive jurisdiction of the courts in England and Wales, United Kingdom. If you are a resident of any other country, this Agreement shall be governed by and interpreted in all respects by the laws of the Republic of India without reference to conflict of laws' principles and you agree to submit to the personal jurisdiction of the courts in Bengaluru, India.

Last Updated: February 24, 2022