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Secure Device Management for Smarter Healthcare

Enhance Efficiency, Ensure Compliance, and Deliver Seamless Patient Care.

MDM Solution for Healthcare

In the healthcare industry, managing mobile devices efficiently is crucial for ensuring seamless operations, data security, and compliance with industry regulations. An MDM solution is essential for healthcare organizations to protect sensitive patient information and maintain operational efficiency. In 2025, the healthcare industry is the largest user of MDM solutions, accounting for over 25% of the global MDM market share.

42Gears SureMDM is a cutting-edge MDM platform that enables healthcare providers to monitor and manage devices such as smartphones, wearables, pagers, handhelds, tablets,etc, across all major operating systems. It ensures compliance with evolving cybersecurity regulations while safeguarding critical healthcare data from potential threats and vulnerabilities.

Why MDM for Healthcare?

In today's healthcare industry, mobile devices play a critical role in patient care, data management, and staff communication. However, unsecured and unmanaged devices pose serious risks, including data breaches, non-compliance, and inefficiencies. SureMDM helps you mitigate these challenges by offering:

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Comprehensive Device Management for Healthcare

With our MDM platform, you can seamlessly oversee and manage all connected healthcare devices, from tablets and smartphones to medical kiosks and rugged handhelds.

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An MDM solution ensures these devices are securely managed, remotely monitored, and compliant with healthcare regulations like HIPAA, GDPR, and HITECH.

Simplified Bulk Provisioning

Bulk Device Provisioning

  • Rapidly deploy and configure devices with pre-set healthcare applications and settings.
  • Implement instant provisioning with role-specific policies for effortless setup. 
  • Customize device branding to enhance workflow integration across your healthcare environment.
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Secure, Control, Deliver - Manage Apps & Content with Ease

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Application & Content Management

  • Seamless App Deployment - Install, update, and manage healthcare apps across all devices effortlessly.
  • Content Security & Compliance - Ensure patient data protection with encrypted content delivery and access controls.
  • Role-Based Access - Grant staff access to only the apps and content they need, reducing security risks.
  • Remote Content Management - Push updates, lock unauthorized apps, and ensure compliance without device downtime.

Remote Troubleshooting & Cast Control

Remote Troubleshooting & Monitoring

  • Instant Remote Support - Diagnose and fix device issues in real time without disrupting healthcare operations.
  • Screen Sharing & Cast Control - Mirror device screens for guided troubleshooting, staff training, and compliance monitoring.
  • Reduce Downtime - Resolve technical problems remotely, minimizing disruptions in patient care.
  • Automated Alerts & Logs - Get real-time notifications on device issues and track system performance effortlessly.
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Real-Time Location Tracking & Indoor Tracking

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Seamless tracking across indoor and outdoor environments

  • Live Device Monitoring - Track the real-time location of mobile devices and medical equipment for better efficiency.
  •  Indoor Location Tracking - Locate devices within hospitals, clinics, and healthcare facilities with precise indoor tracking.
  • Device Optimization - Ensure critical devices are always in the right place at the right time.
  • Geo-Fencing & Security Alerts - Set virtual boundaries and receive instant alerts if devices move beyond designated areas.

Data Encryption & Access Control

Lock Down Access. Level Up Security

  • End-to-End Data Encryption - Protect sensitive patient records and healthcare data with robust encryption protocols.
  • Role-Based Access Control (RBAC) - Restrict data access based on user roles to ensure only authorized personnel can view critical information.
  • Multi-Factor Authentication (MFA) - Add an extra layer of security with password, biometrics, or OTP-based authentication.
  • Remote Data Wipe & Lock - Prevent data breaches by remotely locking or wiping lost or stolen devices.
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Security Policies & Healthcare Compliance

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Automated Compliance Checks

  • HIPAA & GDPR Compliance - Ensure patient data protection and regulatory adherence with secure device management.
  • Automated Policy Enforcement - Apply security policies across all devices, restricting unauthorized access and data sharing.
  • Data Encryption & Access Control - Protect sensitive healthcare information with multi-layer encryption and role-based access.
  • Remote Monitoring & Compliance Audits - Continuously track device compliance and generate reports to meet industry standards.

Device Management for Senior Healthcare

Empowering Senior Healthcare with Ease

  • Simplified User Interface - Customize devices with easy-to-use layouts and larger icons for senior-friendly navigation.
  • Remote Assistance & Troubleshooting - Provide instant remote support to help seniors with device issues without requiring in-person visits.
  • Health & Safety Monitoring - Manage wearable devices and medical sensors to track vitals, medication reminders, and emergency alerts.
  • Secure Communication & Access Control - Enable secure video calls, messaging, and app restrictions to protect seniors from fraud and misuse.
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Diagnostics & Reporting

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Diagnostics & Reporting

  • Real-Time Device Health Monitoring - Track device performance, battery status, and network connectivity to prevent downtime.
  • Automated Compliance Reports - Generate detailed reports on security, app usage, and policy adherence for audits and regulations.
  • Proactive Issue Detection - Identify and resolve potential device issues before they impact healthcare operations.
  • Customizable Dashboards & Insights - Access actionable analytics to optimize device performance and enhance decision-making.

 

Rugged Device Management

Keep Your Rugged Devices Running Smoothly, Always

  • Optimized for Harsh Environments - Ensure seamless operation of rugged devices in hospitals, emergency rooms, and field healthcare settings.
  • Remote Monitoring & Maintenance - Track, troubleshoot, and update rugged devices in real time to minimize downtime.
  • Extended Battery & Performance Management - Optimize power usage and monitor device health to ensure reliability during long shifts.
  • Security & Compliance Enforcement - Lock down devices, restrict unauthorized apps, and ensure compliance with healthcare regulations like HIPAA.
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Role-Based Device Sharing

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  • Secure Multi-User Access - Assign role-based permissions to ensure doctors, nurses, and staff access only the apps and data relevant to their duties.
  • Seamless User Switching - Enable quick login/logout for shared devices without compromising security or workflow efficiency.
  • Data Privacy & Compliance - Prevent unauthorized access to patient records by isolating user data and enforcing compliance policies.
  • Customizable Profiles & Restrictions - Configure device settings, applications, and restrictions based on each user's role in the healthcare system.

Simplified, Secure, and Scalable MDM for Healthcare

Our MDM solutions provide healthcare IT teams with the tools they need to maintain security, compliance, and efficiency across all mobile endpoints. Whether managing a single facility or an extensive healthcare network, our platform simplifies device control while ensuring optimal performance.

FAQs - Mobile Device Management for Healthcare

Why do healthcare organizations need Mobile Device Management (MDM)?

MDM is essential in healthcare to securely manage mobile devices used by doctors, nurses, and staff. It ensures patient data protection, minimizes downtime in critical workflows, and keeps devices compliant with healthcare regulations like HIPAA.

How does SureMDM support HIPAA compliance?

SureMDM enables encryption enforcement, secure Wi-Fi and VPN configurations, remote wipe for lost devices, and app restrictions. These features help maintain HIPAA compliance and protect sensitive PHI (Protected Health Information) across all endpoints.

Can SureMDM manage shared devices across shifts?

Yes. SureMDM supports shared device scenarios commonly seen in hospitals and labs. You can enforce user-based access, auto-login/logout, and custom profiles to ensure the right configurations are applied per user or department.

Does SureMDM support rugged and specialized healthcare devices?

Absolutely. SureMDM is compatible with rugged devices like Zebra, Honeywell, and Datalogic-commonly used in patient monitoring, pharmacy management, and logistics inside hospitals

How can IT teams troubleshoot devices used on the clinical floor remotely?

With SureMDM, IT can remotely access and troubleshoot devices used by clinical or field staff-whether they're at a nurse's station or visiting patients-without disrupting care delivery.

Can SureMDM manage tablets used in telemedicine or patient intake?

Yes. SureMDM can manage tablets used in telehealth, digital check-ins, or bedside care. You can lock devices into kiosk mode, restrict apps, and ensure secure communication between patients and care providers.

Is onboarding and training required for our clinical staff?

SureMDM is designed to be intuitive. IT teams can set up healthcare-specific configurations, so clinical staff interact with only what they need-reducing learning curves and boosting adoption across departments.

How secure is remote support for devices containing patient data?

All remote sessions are encrypted and comply with healthcare security standards. IT teams can diagnose or update devices without accessing patient data directly, keeping workflows secure and compliant.

Can we transition from our current MDM to SureMDM without affecting care operations?

Yes. With SureMDM Migrate, you can seamlessly move all active devices from your existing MDM to SureMDM-without device recalls, staff interaction, or downtime. Your patient care continues uninterrupted.

What kind of support does SureMDM offer for healthcare deployments?

SureMDM provides proactive, healthcare-aware support. Our teams understand the urgency of hospital environments and are available to assist during deployment, emergencies, and routine management, not just at renewal time.

Can SureMDM manage both BYOD and corporate-owned devices?

Yes. SureMDM supports both Bring Your Own Device (BYOD) and fully managed corporate devices. You can apply different security profiles based on user roles or device ownership.

Get Started Today!

Enhance patient care, streamline operations, and protect sensitive data with our comprehensive healthcare MDM solutions. Contact us today to learn how our suite of products can empower your healthcare organization with secure, scalable, and reliable device management.