Case Study - Payments

Simplifying the Management of Payment Process via SureMDM

Business Overview

An innovative fintech company in Brisbane offers cashless payments and advanced telemetry solutions for vending industries. The plug-n-play smart device enables instant cashless payments in self-service laundromats, route operations, token machines, and vending machines with a unique pay-as-you-go (SaaS) offering.

Background and CHALLENGES

A renowned fintech company based in Australia has integrated cashless payment technology in self-service laundry machines in hotels, motels, caravan parks, student housing, retail stores, and apartment blocks. They were finding it difficult to manage those kiosks in unattended locations. Most importantly, they wanted a partner that could simplify and secure the payment process in vending machines.

The Solution

The growing fintech company zeroed in on 42Gears UEM solution as it was economical and served their purpose of locking down vending machines and allowing them to manage the kiosks remotely. 42Gears deployed SureMDM and SureLock on several rugged Android devices.

Results

By deploying 42Gears SureMDM and SureLock, the fintech company was able to simplify the payment process, manage vending machines at unattended locations smoothly, and allow store owners to organize their network.

By deploying SureMDM and SureLock, they were able to achieve:

  1. Ease of device management
  2. Effective and efficient remote support
  3. Cost optimization

Industry: Payments

HQ: Brisbane, Australia

Location: USA, UK, NZ, AU, UK and launching soon in Ireland & EU, and APAC

Products: SureMDM & SureLock  

Devices: Rugged Android devices

Operating System: Android

Challenges: A renowned fintech company based in Australia found it challenging to simplify and secure the payment process in self-service kiosk machines deployed by their vending machine partners at locations where there were no supervisors.

Solutions: Upon deploying SureMDM and SureLock, the company was able to manage the deployed devices remotely and streamline the payment processes.

Testimonial

"42Gears has been a good fit for our multi-geography, unattended payments terminals due to its strong security and good remote management features." 

CEO & Founder 

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