Case Study - Transportation
Business Overview
Bishopsgate is a UK-based transportation and logistics provider that offers help at every stage of collecting and delivering sensitive goods.
For example, the firm handles data terminals and other extremely delicate objects through secure warehouse storage and careful “final mile delivery.”
Bishopsgate also handles “reverse logistics” - discarding old materials in safe and environmentally conscious ways.
Background and Challenges
Bishopsgate gave tablets to its drivers for coordinating their schedules, and gave rugged mobile devices to warehouse workers for efficient barcode scanning.
This raised some issues that Bishopsgate needed to resolve:
- Keeping track of a large number of devices at once was difficult when they were spread out across many different locations. The firm also needed to track device location for safety and quality assurance purposes.
- Setting up and updating devices one-by-one was extremely time-consuming and cumbersome. On top of this, ensuring every device had the same versions of each app installed was a major challenge as well.
Name : Bishopsgate
Industry : Transportation/Logistics
Location : Swindon, UK (with a reach across Europe)
Products : SureMDM by 42Gears
OS : Android
Device Type : Honeywell CT50 & Samsung Galaxy Tab A
Deployment Size : 100 devices
Challenges : Bishopsgate needed a way to monitor and remotely update the devices provided to frontline staff.
Solution : SureMDM by 42Gears gave the firm the device control it needed to confidently track and secure devices, boosting efficiency and productivity.
The Solution
SureMDM by 42Gears
42Gears provided Bishopsgate with the tools needed to manage their devices effectively. Bishopsgate implemented SureMDM, the 42Gears device management solution.
With the right tools at its disposal, Bishopsgate could easily address the device challenges it faced.
- The SureMDM central console provided an immediate snapshot of the entire device inventory at any time.
- With SureMDM, the firm could easily set up devices quickly, and keep them updated remotely with the latest apps and app updates.
Benefits
- Company-wide efficiency increased by 75%, while overall productivity improved by 50%.
- Bishopsgate has been able to streamline much of its tech support, cutting the cost of IT infrastructure in half.
Testimonial
“Great product and support when needed.”
Jake Bloch,
Operations Director,
Bishopsgate.