CloudTags Blends Digital and Physical Experience for Retail Customers with Help from SureFox and SureMDM

Apr 24, 2015 | 42Gears Team

cloudtags_headerCloudTags is an Atlanta-based data start-up working with brick-and-mortar retailers to connect their digital and physical customer experiences. CloudTags’ technology allows in-store customers to create digital collections of everything they interact with by using location based devices that are provided by the retailer.

CloudTags uses Near Field Communication (NFC) technology to allow shoppers to digitally interact with physical products using tablets provided in the store, delivering product information, reviews and recommendations as the shopper browses. This means a tablet with internet access in the hands of shoppers. Tablets and smartphones with all their features and connectivity to internet are susceptible to misuse, often compromising the device security.

CloudTags’ primary requirements were protecting the tablet settings from intentional and unintentional changes by the shoppers, ability to track and locate a device and lock it remotely in case it was stolen from the store.

After rigorous verification and testing, CloudTags chose SureFox and SureMDM for the pilot phase. CloudTags was happy with the features and performance of the products and decided to deploy them across all customer locations.

The intuitive workflows of SureFox and SureMDM ensured that there was a very small effort in learning and subsequent deployment of CloudTags solution. The solution has ensured that while CloudTags’ customers benefit from innovative use of tablets, they do not have to put in a lot of effort to protect deployed tablets from misuse. They are now empowered to focus on the core business than worrying about safety and uptime of devices.

For more details, refer to the case study:

Subscribe for our free newsletter

Thank you! you are successfully subscribed.

Exclusive News and Updates on Enterprise Mobility!

* I consent to receive newsletters via email from 42Gears and its Affiliates.
Please agree
* I have reviewed and agreed to 42Gears Privacy Policy and Terms of Use prior to subscribing and understand that I may change my preference or unsubscribe at any time.
Please agree
Please verify captcha
Please enter a valid official email