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    DATA PROTECTION COMPLAINT FORM

    We take your data privacy seriously. If you believe your personal data has been mishandled by us, please complete the form below to help us investigate and respond appropriately. If your complaint involves automated decision-making, you have the right to request human intervention and contest the decision.

    1. Complainant Information

    Please provide your contact details so we can investigate your concern and respond.





    I am submitting this complaint on behalf of a child or young user (under 18)

    YesNo

    2. Nature of the Complaint (Mandatory section)

    Please select all that apply:

    I believe my personal data was collected without valid consentI was not informed how my data would be usedMy data has been shared without my permissionI requested access to my data, but did not receive itI asked for my data to be deleted but it was notMy data was used for profiling or automated decisions without my knowledgeI was affected by a decision made solely through automated means without meaningful human involvementI was affected by a data breachI have another concern (please describe below)

    3. Description of the Issue

    Please describe in detail what happened, including relevant dates, communication history, and any supporting information (e.g., screenshots, email references, etc.).


    4. Have You Previously Contacted Us About This Matter?

    Yes – I contacted your team on:No – This is my first time reporting the issue



    5. Desired Resolution

    What action would you like us to take in response to this complaint? (Mandatory section)

    6. Submission Instructions

    We will acknowledge receipt of your complaint and aim to resolve it within thirty (30) calendar days. If additional time is required, we will provide you with a written update

    If you are not satisfied with our response, you may escalate your complaint to the Information Commissioner's Office (ICO), please visit ico.org.uk for more information.

    If you have any questions or concerns, please contact us at privacyinfo@42gears.com.

    7. Declaration