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22Oct/140

Introducing Samsung KNOX Features in SureFox

Applies to:
Product SureFox
Platform Samsung Android

SureFox_KNOX

SureFox for Samsung Devices with Android 4.2.2 and above now is powered by Samsung KNOX. This means, for the mentioned devices, there is no rooting required to enable advance lockdown features like:

Disabling Other Home Screen
Disabling Safe Mode
Disabling Factory Reset
Disabling Multi Window
Disabling USB
Disabling Hardware Keys

With an inbuilt option - Enable Samsung KNOX, you can enable following lockdown features without rooting:

Features Details
Disable other Home Screen Disables all other installed Home Screen along with device's Default Home Screen.
Disable Safe Mode Disables users from entering Safe Mode using hardware keys on the device.
Disable Factory Reset Disables users from resetting device to factory settings. This is much helpful if you have allowed Settings as an allowed application and do not want the users to factory reset the device to come out of lockdown. Once this option is enabled, Factory Reset option gets grayed out.
Disable Multi Window Disables multi-window multitasking option on the devices.
Disable USB Disables USB usage of the device for following two uses:
-Mass Storage - restricts access to stored files on the device
-USB Debugging - restricts access to device using Command Prompt
Disable Hardware Keys Disables all the hardware keys of the device.

To access Samsung KNOX options in SureFox, follow below mentioned steps:

1. Access SureFox Settings

login_surefox

2. On SureFox Admin Settings Screen, tap Samsung KNOX Settings

samsung_knox_features

 3. Tap on Enable Samsung KNOX option to enable the lockdown options

enable_samsung_knox

To know more about Samsung KNOX, click here.

To download a trial version of SureFox, click here.

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17Oct/140

How to Remotely Lock iPhone and iPad to Single Application using SureLock iOS?

Applies to:
Product SureLock
Platform iOS 7/8

SureLock locks down your iPhone and iPads with just one application running in the foreground all the time with disabled Home Button, Notifications and Control Center.

Getting started with SureLock is easy. All you need to do is:

- enroll the device with your SureLock account

- use SureLock Web Console to select an application and create a lockdown profile

- push the lockdown profile remotely to the device. 

surelock_ios_lockdown_steps

Here are the steps you can follow to lock your iPads and iPhones in Single Application Mode:

Note: Please make sure that you have Supervised Mode enabled in your device. Click here for the steps.

Steps to be performed on your device:

1. Launch Safari on your iOS device and go to - http://surelockios.42gears.com/enroll

surelock_register_page

2. On Device Enrollment screen, enter your Customer ID and tap on Enroll Device

surelock_enroll_device

3. On the Install Profile screen, tap on Install

surelock_install_profile

4. On successful enrollment, you should see your iOS device on SureLock iOS Web Console

device_list

Steps to be performed on SureLock Web Console:

1. Launch Safari on your computer and go to - https://surelockios.42gears.com/Account/Login

2. Enter your Email Address and Password to login

surelock_login

3. On SureLock iOS Web Console screen, under Home tab, you will see the device listed

surelock_device_listed

4. Click to select the device from the list and click on Lock

surelock_lock

5. On the Lock Device prompt, use the drop down menu to select the application for single mode lockdown

surelock_lockdown_application

6. On successful lockdown of the device with selected application, you will get following message:

   "Lockdown Profile successfully applied on <device name>"

lockdown_completed

7. You device is now locked with just one application running on the foreground all the time.

You also have option to create profiles and save them. This will make applying identical lockdown profile to mutliple devices quick and easy. Here is how you create a profile:

1. On SureLock iOS Web Console screen, click on Profiles tab

surelock_profiles

2. Under the Profiles tab, click on New to launch Create New Profile

surelock_profile_new

3. On the Create New Profile prompt, select Single App Mode Profile

select_single_app_mode

4. On Create New AppLock Profile, enter following details and click on Create:

      Name

      Description

      Application for Lockdown

surelock_profile_details

5. Once done, you will see the AppLock Profile listed under Profiles Tab

surelock_listed_profiles

6. Go to Home tab and select the device you want to lock by clicking on it

7. Click on Apply to launch Apply Profile prompt

surelock_profile_apply

8. On the Apply Profile prompt, select the AppLock Profile and click on Apply

surelock_apply_profile_to_device

Once done, the device is locked with just one application running on the foreground all the time with restricted access to home and external hardware buttons.

To know more about SureLock for iOS, click here

To register for a 30 days trial, click here

To know about our other products, click here

To contact us, click here

__________________________________________________________________________________________________________________

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15Oct/140

Remote Unattended Silent Installation of Applications on Samsung SAFE and KNOX Devices

Applies to:
Product SureMDM
Platform Samsung Android

There are now host of features in SureMDM which allows remote management of Samsung for Enterprise (SAFE) and Samsung KNOX devices (Android 4.2.2 and above) without any rooting. Silent installation of mobile applications is one of such features.

suremdm_remote_installation

Remote Silent Installation allows you to install mobile applications or update software remotely without any manual intervention from the end users and without any interferences on the device.

Here is how you can perform remote unattended silent installation:

1. Login to SureMDM Web Console

suremdm_login2. Click on Jobs option from the Utility Panel

suremdm_jobs3. On the  Jobs screen, click on New Job

suremdm_jobs_new4. On the Create Job prompt, select Android and click on OK

suremdm_choose_jobs5. On the Create Job [Android] prompt, select Install Program

suremdm_choose_install_jobs6. On the Multiple Install Job Properties prompt, enter a Job Name and click on Add

suremdm_choose_install_jobs_new7. On the Install Job Properties prompt, enter following details:

suremdm_choose_install_jobs_details      File Path/URL – Browse and select a file or enter a URL of the file to be installed

      Use Authentication – Enter User ID and Password if the URL specified requires login 

      Device Path – Location on the device where the file is to be installed

      Install After Copy – Check this option if you want to install the application after being copied

8. Click on OK to complete

9. Once back on the main screen, identify the device from the Device List section

suremdm_apply_silent_install_job10. Click on Apply to launch a prompt with list of Jobs

suremdm_apply_silent_install_job11. On the Select Job(s) to apply prompt, select the Install Program job you created and click on OK

suremdm_choose_silent_install_jobOnce done, the application would be silently installed on the device.

 

To register for SureMDM Trial for 30 Days, click here

To download a latest version of SureMDM Nix Agent, click here

To read more about SureMDM, click here

To contact details, click here
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18Sep/14Off

Introducing Samsung KNOX features in SureLock

Applies to:
Product SureLock 
Platform Samsung Android

Samsung KNOX Settings in SureLock

SureLock for Samsung Devices with Android 4.2.2 and above now is powered by Samsung KNOX. This means, for the mentioned devices, there is no rooting required to enable advance lockdown features like:

Disabling Other Home Screen
Disabling Safe Mode
Disabling Factory Reset
Disabling Multi Window
Disabling USB
Disabling Hardware Keys

With an inbuilt option - Enable Samsung KNOX, you can enable following lockdown features without rooting:

Features Details
Disable other Home Screen Disables all other installed Home Screen along with device's Default Home Screen.
Disable Safe Mode Disables users from entering Safe Mode using hardware keys on the device.
Disable Factory Reset Disables users from resetting device to factory settings. This is much helpful if you have allowed Settings as an allowed application and do not want the users to factory reset the device to come out of lockdown. Once this option is enabled, Factory Reset option gets grayed out.
Disable Multi Window Disables multi-window multitasking option on the devices.
Disable USB Disables USB usage of the device for following two uses:
-Mass Storage - restricts access to stored files on the device
-USB Debugging - restricts access to device using Command Prompt
Disable Hardware Keys Disables all the hardware keys of the device.

To access Samsung KNOX options in SureLock follow below mentioned steps:

1. Access SureLock Settings

SureLock Login

2. On SureLock Admin Settings Screen, tap on Enable Samsung KNOX option to enable the lockdown options

Samsung KNOX option

To know more about Samsung KNOX, click here.

To download a trial version of SureLock, click here.

For any question, please write to us at techsupport@42gears.com.

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26Aug/140

Configure Email Account Remotely on Your Android Devices with SureMDM

Applies to:
Product SureMDM
Platform Samsung Android

email_configuration_blog_picture

There are times when you have to quickly setup an email account on a device which is not physically present with you or times when you have to configure set of email accounts on hundreds of Android devices. The whole process may require numerous calls to technical support to set up the account or individual attention to all those devices. This can be tedious, frustrating and time-consuming.

With the new feature in SureMDM - Email Configuration Settings, you can now remotely configure email accounts on Samsung Android devices (4.2.2 and above)  located anywhere in the world. SureMDM is Samsung KNOX and SAFE compliant.

email_configuration_flowFollow below mentioned steps to remotely configure an email account on a Samsung Android device (4.2.2 and above):

1. Install latest version of SureMDM Nix Agent on your Samsung Android device

2. Configure the Nix Agent with your SureMDM Account Details

3. Login to SureMDM Web Console

4. Click on Jobs and then click on New Job

5. On Create Job Prompt, select Android and click on OK

6.On Create Job [Android] prompt, select Email Configuration Settings option and click on OK

7. On Email Configuration Settings prompt, select Create Email Account option and click on Next

8. Next screen, give a Job Name, fill out following information:

  •      Username
  •      Password
  •      Server Type - IMAP/POP3
  •      Incoming Server Address
  •      Outgoing Server Address
  •      Security Type
  •      Incoming Port
  •      Outgoing Port
  •      Signature

9. Click on OK to complete and close

10. Go back to SureMDM Home and select the device from the Device List section to configure the email account

11. Click on Apply to launch the list of jobs to select from

12. Select the Email Configuration Settings job and click on OK to apply

Once done, the email account will be automatically configured on the selected device.

 

To learn more about SureMDM, click here.

To download the latest version of SureMDM Nix Agent, click here.

To register for free 30 day trial, click here.

To learn about other products from 42Gears, click here.

Reach out to us at info@42gears.com for any questions.

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25Aug/140

Remotely Control Samsung Android Devices with SureMDM

Applies to:
Product SureMDM
Platform Samsung Android

Are you considering your android device as an unattended kiosk? Are your deployed devices constantly on the move? Has providing technical support for mobile devices become difficult?

SureMDM lets you monitor, track and update your Android devices remotely. And now, with the release of new remote control feature in SureMDM for Samsung Android Devices, it is not only possible to view the screen of the device on your web console but also to take control of the device remotely. The new feature will empower IT administrators and Helpdesk to support mobile devices effectively and efficiently. IT Admins and Support Teams can now diagnose and fix problems reported by users in real time.

SureMDM is powered by KNOX and SAFE for SAMSUNG Android Devices.

SureMDM_Device

For you to remotely control a device, all you have to make sure is that you have the latest version of Nix Agent installed on your Samsung Android (4.2.2 or above) device. Once you have installed and configured Nix Settings, follow the below mentioned steps:

1. Login to SureMDM Web Console

suremdm login

2. On SureMDM Home Screen, identify and select the device you want to remotely control

select device

3. Click on Remote option from Quick Action Toolbar

select remote

4. On the next screen, select Remote Screen tab

remote screen tab

5. Remote Screen tab will show the screen of the device.

6. Now, you can use your mouse or the buttons on the screen for navigation. (as shown below)

remote view

Download a trial version of SureMDM Nix Agent from Google Play Store

Click here watch video.

For any questions, please mail us- info@42gears.com or call us on- +1 424 284 2574

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31Jul/140

Lock down your iOS devices and transform them into Document Viewer

Applies to:
Product SureFox
Platform iOS

document_viewer_surefoxSureFox for iOS is more than just a lockdown application which allows browsing of only allowed websites. SureFox can also turn your iOS devices into a document viewer with access to only allowed documents.

Install SureFox  and along with allowed websites, allow files like PDF files, images, word documents, video, audio, HTML files etc. The allowed files will then reflect on SureFox Home Screen where the user can choose and launch desired files from the listed files. (as shown in the image below)

SureFox Home Screen

Here is how you do it:

1. Upload files using SureFox Upload Server

2. Once done uploading the files using SureFox Upload Server, launch SureFox

3. Launch SureFox password prompt by tapping SureFox Home Screen 5 times within 3 seconds

4. Enter the password to access SureFox Settings (Default Password - 0000)

5. On SureFox Settings screen, tap on Allowed Websites

6. On Allowed Websites screen, tap on Add

7. On Allowed Details screen, under Protocol select file option

8. Under URL option, tap on browse button to launch File Picker

9. Select the file from the File Picker prompt and tap on Done

10. Tap on Allowed Websites to go back to Settings to complete

Once done, you will see all the allowed files listed on SureFox Home Screen.

 

For more details about SureFox for iOS, click here

To download a lite version, click here

For any other queries, send an email to info@42gears.com

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24Jul/140

How to upload files using Upload Server in SureFox for iOS?

Applies to:
Product SureFox
Platform iOS

SureFox has an inbuilt server which can be used for uploading files from your computer to Surefox Documents Directory using web browsers like Chorme. This means no constant syncing of device with iTunes to upload files.

Follow below mentioned steps to upload files using SureFox Upload Server:

1. Tap SureFox Homescreen 5 times within 3 seconds to launch the password prompt

2. Enter your password and tap on OK

3. Once on SureFox Settings screen, tap on Browser Preferences

4. On Browser Preference Screen, turn on Enable Upload Server option

5.  In Run on Port field, enter the configured port on which upload server will work

6. Once done, tap on Settings on top left to go back and complete

7.  Copy the Network Address of the upload server (visible below the Enable Upload Server option)

8. Paste it in the address bar of a browser and hit Enter to access the upload server

SureFox Upload Server

9. You can now use the upload server to browse and upload the files directly to Surefox Documents Directory 

 

For more details about SureFox for iOS, click here

To learn how to transform your iPad into a video playing kiosk, click here

For more details, you can email us - info@42gears.com

 

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23Jul/140

How to enroll your iPads/iPhones in SureLock for iOS?

Applies to:
Product SureLock
Platform iOS

Lockdown process of your iPads/iPhones with SureLock for iOS starts with enrolling your device and installation of SureLock profile in your device.

Here is how you do it:

1. Open the URL - surelockios.42gears.com/enroll in the Safari browser of your iOS device

url_surelock_ios

2.On Device Enrollment screen, enter your Customer ID and tap on Enroll Device

device_enrollment

3. On the Install Profile screen, tap on Install

install_profile

4. On successful enrollment, you should see your iOS device on the SureLock iOS Web Console

sureloc_ios_console

 

Sign up for a trial of SureLock for iOS and get a feel of SureLock for you iPads and iPhones.

View our contact details for any questions.

____________________________________________________________________________________________________

Read more about our products:

      

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23Jul/142

How to activate Supervised Mode on iPads/iPhones?

Applies to:
Product SureLock
Platform iOS

To activate Supervised Mode on your iOS device, follow below mentioned steps:

Note: Enabling Supervised Mode will wipe all data from your device.

1. Download and install the Apple Configurator on your Mac

2. Attach your iOS device to the Mac

3. Run the Apple Configurator

apple_configurator

4. In the header of the configurator, click on the Prepare tab

prepare

5. Make sure the Supervision option is switched ON

supervision_mode

6. Click Prepare on the bottom of the configurator

prepare_button

7. The device will now be wiped and will reboot as a new iOS device

8. After the process goes through successfully, the device will be in the Supervised Mode

 

Sign up for a trial of SureLock for iOS and get a feel of SureLock for you iPads and iPhones.

View our contact details for any questions.

____________________________________________________________________________________________________

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