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26Aug/140

Configure Email Account Remotely on Your Android Devices with SureMDM

Applies to:
Product SureMDM
Platform Samsung Android

email_configuration_blog_picture

There are times when you have to quickly setup an email account on a device which is not physically present with you or times when you have to configure set of email accounts on hundreds of Android devices. The whole process may require numerous calls to technical support to set up the account or individual attention to all those devices. This can be tedious, frustrating and time-consuming.

With the new feature in SureMDM - Email Configuration Settings, you can now remotely configure email accounts on Samsung Android devices (4.2.2 and above)  located anywhere in the world. SureMDM is Samsung KNOX and SAFE compliant.

email_configuration_flowFollow below mentioned steps to remotely configure an email account on a Samsung Android device (4.2.2 and above):

1. Install latest version of SureMDM Nix Agent on your Samsung Android device

2. Configure the Nix Agent with your SureMDM Account Details

3. Login to SureMDM Web Console

4. Click on Jobs and then click on New Job

5. On Create Job Prompt, select Android and click on OK

6.On Create Job [Android] prompt, select Email Configuration Settings option and click on OK

7. On Email Configuration Settings prompt, select Create Email Account option and click on Next

8. Next screen, give a Job Name, fill out following information:

  •      Username
  •      Password
  •      Server Type - IMAP/POP3
  •      Incoming Server Address
  •      Outgoing Server Address
  •      Security Type
  •      Incoming Port
  •      Outgoing Port
  •      Signature

9. Click on OK to complete and close

10. Go back to SureMDM Home and select the device from the Device List section to configure the email account

11. Click on Apply to launch the list of jobs to select from

12. Select the Email Configuration Settings job and click on OK to apply

Once done, the email account will be automatically configured on the selected device.

 

To learn more about SureMDM, click here.

To download the latest version of SureMDM Nix Agent, click here.

To register for free 30 day trial, click here.

To learn about other products from 42Gears, click here.

Reach out to us at info@42gears.com for any questions.

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25Aug/140

Remotely Control Samsung Android Devices with SureMDM

Applies to:
Product SureMDM
Platform Samsung Android

Are you considering your android device as an unattended kiosk? Are your deployed devices constantly on the move? Has providing technical support for mobile devices become difficult?

SureMDM lets you monitor, track and update your Android devices remotely. And now, with the release of new remote control feature in SureMDM for Samsung Android Devices, it is not only possible to view the screen of the device on your web console but also to take control of the device remotely. The new feature will empower IT administrators and Helpdesk to support mobile devices effectively and efficiently. IT Admins and Support Teams can now diagnose and fix problems reported by users in real time.

SureMDM is powered by KNOX and SAFE for SAMSUNG Android Devices.

SureMDM_Device

For you to remotely control a device, all you have to make sure is that you have the latest version of Nix Agent installed on your Samsung Android (4.2.2 or above) device. Once you have installed and configured Nix Settings, follow the below mentioned steps:

1. Login to SureMDM Web Console

suremdm login

2. On SureMDM Home Screen, identify and select the device you want to remotely control

select device

3. Click on Remote option from Quick Action Toolbar

select remote

4. On the next screen, select Remote Screen tab

remote screen tab

5. Remote Screen tab will show the screen of the device.

6. Now, you can use your mouse or the buttons on the screen for navigation. (as shown below)

remote view

Download a trial version of SureMDM Nix Agent from Google Play Store

Click here watch video.

For any questions, please mail us- info@42gears.com or call us on- +1 424 284 2574

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31Jul/140

Lock down your iOS devices and transform them into Document Viewer

Applies to:
Product SureFox
Platform iOS

document_viewer_surefoxSureFox for iOS is more than just a lockdown application which allows browsing of only allowed websites. SureFox can also turn your iOS devices into a document viewer with access to only allowed documents.

Install SureFox  and along with allowed websites, allow files like PDF files, images, word documents, video, audio, HTML files etc. The allowed files will then reflect on SureFox Home Screen where the user can choose and launch desired files from the listed files. (as shown in the image below)

SureFox Home Screen

Here is how you do it:

1. Upload files using SureFox Upload Server

2. Once done uploading the files using SureFox Upload Server, launch SureFox

3. Launch SureFox password prompt by tapping SureFox Home Screen 5 times within 3 seconds

4. Enter the password to access SureFox Settings (Default Password - 0000)

5. On SureFox Settings screen, tap on Allowed Websites

6. On Allowed Websites screen, tap on Add

7. On Allowed Details screen, under Protocol select file option

8. Under URL option, tap on browse button to launch File Picker

9. Select the file from the File Picker prompt and tap on Done

10. Tap on Allowed Websites to go back to Settings to complete

Once done, you will see all the allowed files listed on SureFox Home Screen.

 

For more details about SureFox for iOS, click here

To download a lite version, click here

For any other queries, send an email to info@42gears.com

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24Jul/140

How to upload files using Upload Server in SureFox for iOS?

Applies to:
Product SureFox
Platform iOS

SureFox has an inbuilt server which can be used for uploading files from your computer to Surefox Documents Directory using web browsers like Chorme. This means no constant syncing of device with iTunes to upload files.

Follow below mentioned steps to upload files using SureFox Upload Server:

1. Tap SureFox Homescreen 5 times within 3 seconds to launch the password prompt

2. Enter your password and tap on OK

3. Once on SureFox Settings screen, tap on Browser Preferences

4. On Browser Preference Screen, turn on Enable Upload Server option

5.  In Run on Port field, enter the configured port on which upload server will work

6. Once done, tap on Settings on top left to go back and complete

7.  Copy the Network Address of the upload server (visible below the Enable Upload Server option)

8. Paste it in the address bar of a browser and hit Enter to access the upload server

SureFox Upload Server

9. You can now use the upload server to browse and upload the files directly to Surefox Documents Directory 

 

For more details about SureFox for iOS, click here

To learn how to transform your iPad into a video playing kiosk, click here

For more details, you can email us - info@42gears.com

 

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23Jul/140

How to enroll your iPads/iPhones in SureLock for iOS?

Applies to:
Product SureLock
Platform iOS

Lockdown process of your iPads/iPhones with SureLock for iOS starts with enrolling your device and installation of SureLock profile in your device.

Here is how you do it:

1. Open the URL - surelockios.42gears.com/enroll in the Safari browser of your iOS device

url_surelock_ios

2.On Device Enrollment screen, enter your Customer ID and tap on Enroll Device

device_enrollment

3. On the Install Profile screen, tap on Install

install_profile

4. On successful enrollment, you should see your iOS device on the SureLock iOS Web Console

sureloc_ios_console

 

Sign up for a trial of SureLock for iOS and get a feel of SureLock for you iPads and iPhones.

View our contact details for any questions.

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23Jul/140

How to activate Supervised Mode on iPads/iPhones?

Applies to:
Product SureLock
Platform iOS

To activate Supervised Mode on your iOS device, follow below mentioned steps:

Note: Enabling Supervised Mode will wipe all data from your device.

1. Download and install the Apple Configurator on your Mac

2. Attach your iOS device to the Mac

3. Run the Apple Configurator

apple_configurator

4. In the header of the configurator, click on the Prepare tab

prepare

5. Make sure the Supervision option is switched ON

supervision_mode

6. Click Prepare on the bottom of the configurator

prepare_button

7. The device will now be wiped and will reboot as a new iOS device

8. After the process goes through successfully, the device will be in the Supervised Mode

 

Sign up for a trial of SureLock for iOS and get a feel of SureLock for you iPads and iPhones.

View our contact details for any questions.

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17Jul/140

Playing Videos at Scheduled Times Using SureVideo for Android

Applies to:
Product SureVideo
Platform Android

SureVideo now allows you to create more than just a simple videos playlist. Using SureVideo's Schedule Playlist option, you can create multiple playlists and schedule them to be played at specific times.

schedule_playlist_blog

To enable and schedule playlist in SureVideo, follow below mentioned steps:

1. Access SureVideo Main Menu

2. On Main Menu screen, tap on SureVideo Settings

surevideo_main_menu

3. On SureVideo Settings screen, tap on Configure Playlist

configure_playlist

4. On the next screen, tap on Add PlayList

add_playlist

5. On Configure Playlist, enter Playlist Name and add video file/folder/url

playlist_name

6.  Once done configuring playlist, tap and enable Enable Scheduling of Playlist

enable_playlist_scheduling

7. Tap on Schedule At and specify a time for the playlist

schedule_at

8. Tap on Set to complete

8. Now, the scheduled playlist will automatically start playing at the specified time

Note: You can create as many playlist as possible and use Schedule Playlist option to schedule them at different specified times.

To read more about SureVideoclick here

To download a trial version, click here

For any other queries, send an email to info@42gears.com

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16Jul/140

New Web Interface for SureVideo iOS

Applies to:
Product SureVideo
Platform iOS

SureVideo instantly turns your iPads into a locked device looping and playing only allowed videos. And now, with the new web interface, SureVideo makes it quick and easy for you to perform important functions remotely. All you have to make sure is that your computer and the iPad are in the same Wi-Fi Network.

SureVideo Web Interface

Here is what all you can do with new SureVideo Web Interface:

1. Configure SureVideo Settings

2. Configure Playlist

3. Upload Files

How to access SureVideo Web Interface?

To access SureVideo Web Interface, follow below mentioned steps:

1. Note the IP Address of the device.

If you are not sure about the IP Address of the device, note it from:

  • SureVideo Welcome Screen - Step 1 - Transfer Video Files

ip_address_transfer_files

  • SureVideo Settings - Server Settings - Enable Upload Server

ip_address

2. Open a web browser in your computer, enter the Device IP Address in the Address Bar and hit Enter

3. On Password Prompt, enter your Server Settings Username and Password 

  (Note: Not available in SureVideo Lite version)

4. Click on OK to login

5. Once logged in to SureVideo Web Interface and you will see the following screen -

surevideo_web_interface2

Configure SureVideo Settings

surevideo_settings_screenshotUse this option to configure following SureVideo Settings remotely:

1. Show Controls - Shows Media Player Controls on tap

2. Enable Full Screen - Plays videos in Full Screen Mode

3. Screen Orientation - Set Screen Orientation as None/Landscape/Portrait

Configure Playlist

configure_playlist_screenshotUse this option to configure SureVideo Playlist remotely. You can add videos files or specify a URL to stream the video from.

Upload Files

upload_files_screenshotUse this option to upload video files. Uploaded files will be saved in SureVideo Document Directory and can be used to configure playlist in SureVideo.

 

To read more about SureVideoclick here

For any other queries, send an email to info@42gears.com

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16Jul/140

Introducing SureLock for iOS – Lockdown iPhones & iPads to Single Application

Applies to:
Product SureLock
Platform iOS

There are times when you want to lock your iPhone’s or iPad’s screen with just one application. This is a common request from most of our customers who use their iPhones/iPads for business and commercial purposes. Their requirements vary from locking down of iPads/iPhones for simple kiosks to transforming them into handy mobile devices for their field workforce.

We introduce you to SureLock for iOS, the new iOS version of our much appreciated SureLock for Android. It not only helps you lock down your iPhone & iPads with just one application running all the time with disabled Home buttonNotifications and Control Center but with following features, it makes the lockdown process easier:

1. Remotely lockdown iOS device to single application running all the time

2. Remotely switch application to which the device is locked down

3. Timefencing – Remotely configure and schedule to different applications

4. Geofencing – Configure and set geographical boundaries

In addition, using SureLock iOS Web Console, you get a centralized view of all enrolled devices which also allows you to perform all remote activities within just few clicks. You can remotely perform following operations:

surelock_ios_features

1. Create and assign devices to groups

2. Lock/Unlock devices

3. Lock Device Screen

4. Wipe Device Data

5. Monitor Device Health

6. Create, queue and apply profiles

7. Schedule Lockdown of a device

Android Version of SureLock is currently being used in many innovative ways by our satisfied customers. SureLock’s lockdown is currently helping corporates, large, medium and small business setups, manufacturing and logistics companies, educational institutes to name a few. Sign up for a trial of SureLock for iOS and get a feel of SureLock for you iPhones and iPads.

View our contact details for any questions.

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16Jul/140

Reduce battery consumption while using SureFox

Applies to:
Product SureFox
Platform Android

Control Battery Power Usage with SureFox

Sensible use of CPU by turning it ON or OFF whenever required can reduce the consumption of device battery power. SureFox  has now an inbuilt option prevent CPU usage ON or OFF. This makes sure that your Android device is not consuming battery power when it is not in use.

Follow below mentioned steps to turn CPU OFF when device is not in active use.

1. Access SureFox Settings by tapping on the screen 5 times within 3 seconds

2. Enter the SureFox Settings password

SureFox_Login

3. On SureFox Settings screen, tap on Display Settings

SureFox_Display Settings

4. On Display Settings screen, tap on Prevent Suspend

SureFox_Prevent Suspend

5. On Timeout Settings screen, tap and uncheck Keep CPU On option

SureFox_Keep CPU Off

6. Tap on Done to complete

Once done, when device is in suspended mode, the device will not keep the CPU running.

 

To know more about SureFox for Androidclick here

To download a trial version of SureFox for Androidclick here

For any further question, write to us on info@42gears.com

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