Locking Android devices with Lock Pin is an important part of security policy for any mobile enterprise or organizations with mobile workforce. Ensuring a strict Lock Pin policy enables these organizations to secure the devices from any intentional threats to sensitive data, information and settings.
Some of these security policies get stricter when they demand periodic change of device Lock PIN for enhanced security reasons. This may sound feasible and sensible if you have the devices physically with you to manually change the Lock Pins, and if we are talking about a handful of devices.
If your device is locked down with SureLock with capability to receive SMS and has internet connectivity, with the inbuilt SMS Command feature, you can set a new Lock Pin or change an existing one through SMS. This could be done even if you don't know the old pin of the device.
SureLock's SMS Command feature allows an authorised user to communicate with the device and perform activities like changing or setting a Lock Pin. The implementation of OTP sent over configured email for authentication of SMS commands makes the whole process safe and secure.
To use Reset Password using OTP generated using SMS command please follow the steps mentioned below.
1. Go to SureLock Settings (by tapping 5 times and entering admin password)
2. Tap on Phone Settings and check to enable Enable SMS Command feature
3. Export SureLock Settings using Import/Export Settings options
4. Open SureLock Settings file and add following tags below enablesmscommand tag:
- <smtpemailusername>email@example.com</smtpemailusername> (email account from which the email is sent)
- <smtpemailpassword>password</smtpemailpassword> (the password for the email account)
- <smtpemailhost>smtp.gmail.com</smtpemailhost> (host mail/constant value )
Note: smsotpemailtoaddresses can have multiple email addresses separated by coma, for eg. firstname.lastname@example.org,email@example.com
5. Once done save the settings file and import it on the device
6. Use a phone to create OTP using the following SMS command. This OTP will be sent to the address configured in smsotpemailtoaddresses
Note: 1232 is OTP id which can be used to distinguish OTP email for that device
7. Once you receive the email with OTP, use it in the SMS in the below mentioned format to change device password to 0000
Note: You can replace 0000 with any alphanumeric to set as device pin/password
To know more about SureLock or download a trial, click here.
When it comes to retail industry, customer experience and satisfaction are of paramount importance. All retail chains and outlets vie for footfalls and store visits. A major part of the budget is spent on marketing, advertising and reinventing the in-store setup to make the overall shopping experience a pleasure.
Many retailers these days are introducing mobile devices like tablets and smartphones to engage with their customers. This is not only to enhance their retail experience, but also to equip them to compete with online retailers who are silently acquiring their customer base.
Installing dazzling digital displays with rich and relevant content, product information displays, interactive kiosks for customer feedback and follow ups have become common nowadays in retail stores.
How retailers are making use of mobile devices to increase customer engagement
- Digital displays
Lack of large display area limits small retailers from showcasing all the variety of merchandise they have. Some of this limitation can be overcome using a tablet. Tablets used as digital displays are helping retailers with limited space to effectively showcase wide range of products they offer. Tablets are also being used to provide details of merchandise like type of fabric, process of manufacturing, different designs and available size or colour options.
- Kiosks used as self service
Retailers are deploying touch screen kiosks for shoppers as it gives them an intuitive option to explore, compare and purchase different products. Retail chains have created floor-stands that accommodate tablets and turn them into self-service solutions. They no longer need the guidance of assistants to find their way around a large store or find a specific product.
- Tablets as Mobile Point of Sale devices
Mobile POS helps in streamlining operations which improves decision-making that ultimately leads to enhanced customer service. With the introduction of tablets as mobile POS devices, in-store payment process has become dynamic. Tablets provide retailers with additional functionalities such as, easy-to-upgrade software and data collection capabilities which the conventional POS devices did not possess.
- Connected digital and physical experience
With the help of Near Field Communication technology, retailers are allowing in-store patrons to generate digital collections of all the things they interact with by making use of location based devices. By engaging digitally and increasing identification before check out, these retailers are able to create omni-channel customers. After customers leave the store, innovative predictive models use the data to intensify sales and customer engagement. CloudTags provides such a service to its retail customers.
- Quick in-store service
Mobile devices when used with retail solutions have optimised the overall retail process flow from inventory control to staff coordination. This has brought down inter-staff miscommunication and delays, thus improving the overall customer experience and engagement.
Issues and challenges
Mobile devices are being deployed in large number all across retail stores. These devices can be for in-store visitors, staff or the back office employees. Unlike laptops and in-house computers which can be secured through servers, it is very difficult for retailers to keep business data and classified information safe on mobile devices.
Another unique problem which retailers face is about the data usage for an unattended device. It is difficult for retailers to monitor and control how the employees use the deployed mobile devices. This could contribute to service cost going up.
In scenarios where there are multiple devices deployed across a retail store or chain, updating content and settings on the devices is another challenge.
There are numerous mobile device management tools available, however most of them are not robust enough for structures like retail chains where there are multiple mobile devices to monitor and control.
With mobile lockdown solution like SureLock, which locks down users to only specific allowed applications and restricts access to device settings, it is possible to overcome challenges like tampering of devices, device misuse and unauthorised use of unintended functions or applications.
In order to update content remotely and to manage multiple devices, device management solution like SureMDM can be employed which is a simple web-based application. SureMDM also offers functions to locate, track and monitor deployed mobile devices as well as wipe out all classified data from the device in case of theft and loss of device.
To read more about SureLock and download a trial, click here.
To read more about SureMDM and register for a 30 day trial, click here.
For any technical assistance or queries, click here.
SureFox has been helping customers all over the world in setting up creative, rich HTML5 kiosks. We have taken our efforts to provide responsive and awesome web kiosk experience one step further by developing a new SureFox with xWalk version based on Crosswalk Project.
The Crosswalk Project is open source, released under a BSD licence. The project was founded by Intel's Open Source Technology Center. Crosswalk is effectively a modified version of Chromium, the open source basis of the Google Chrome browser.
Find more about the Crosswalk Project here - https://crosswalk-project.org/
1. Get consistent, predictable behaviour by reducing Android device fragmentation.
2. Use the latest web innovations and APIs. Provide a feature rich experience on all Android 4.0+ devices.
SureFox with xWalk is in the initial phase of re-engineering of existing SureFox using the Crosswalk Rendering Engine. Since the Crosswalk Rendering Engine is evolving on a daily basis, here is the list of features which SureFox with xWalk offers now. More than 74% of the features of SureFox is supported by this version.
Currently cache, context menu, download and upload are the major features which is still in evolution. Here is the list of features in details which are not supported as of now.
SureFox with xWalk can offer many new HTML 5 features like WebCL(Heterogeneous parallel computing in HTML5 web browsers) ,Vibration API, Predictable Layout, CSS features queries, Shared mode to name a few in our future releases.
Normal SureFox is ~3MB but SureFox with xWalk is ~41 MB. Why the difference? The rendering in SureFox comes with in-built Android but for SureFox with xWalk, we need to have the (application package, apk) include the crosswalk runtime, that increases the size of the application.
Don’t worry, with inclusion of Shared mode in future release, the size will reduce to 10MB. Our engineering team is researching and working on that.
SureFox with xWalk offers better performance in terms of page load time, less memory usage, browser rendering and backward compatibility as compared to normal SureFox. Moreover, it works on ARM as well as x86 devices.
To download SureFox with xWalk for Android 4.0 ICS + - click here
To download SureFox with xWalk for Android 5.0 Lollipop - click here
The process is quite simple and involves 3 steps.
Follow below mentioned steps to Export Settings to File on SureFox:
1. Admin access the device Admin Settings and tap on Import/Export Settings
2. On Import/Export Settings screen, tap on Export to File
3. Once exported, open the file and change mode from strict to flexible
4. Save to complete
Install SureFox with xWalk
To download SureFox with xWalk for Android 4.0 ICS+ - click here
To download SureFox with xWalk for Android 5.0 Lollipop - click here
Follow below mentioned steps to Import Settings from File on newly installed version of SureFox with xWalk :
1. Access your Admin Settings, tap on Import/Export Settings
2. On Import/Export Settings screen, tap on Import from File
3. On Import Settings screen, browse and select the edited setting file
4. Tap on Import to complete
The device is now configured with settings imported from the file. Same process can be replicated on any number of devices.
Have further questions? Please feel free to reach to firstname.lastname@example.org.
If you have mobile workforce who are extensively on the move like ones in logistics and shipping companies, they are expected to deliver their services on strict time-lines and also use their mobile devices to access corporate communication, data and resources.
When these workers use mobile devices while driving, to make phone calls, read or respond to e-mails, and even glancing for updates, it could pose a serious threat to themselves, other motorists and the organization. Now, with the introduction of strict policies and penalties for cell phone usage while driving, it has become all the more important for organizations to enforce these policies — especially if they have a fleet of mobile workforce.
Solution for distracted driving can be in the form of a feature or an application that automatically disables mobile device's functionality while a vehicle is moving at a certain speed.
SureLock apart from locking down your Android devices to only selected applications, also comes with an inbuilt feature to lock the device screen completely to stop driver's interaction with the device while driving at a particular speed. This function works in coordination with GPS and allows you to set a speed threshold for the vehicle to auto lock and restrict all device functionalities.
To enable this option, follow the steps mentioned below:
1. Launch SureLock password prompt by tapping on the screen 5 times within 3 seconds
2. Enter SureLock Admin Password and tap OK
3. On SureLock Admin Settings screen, tap on SureLock Settings
4. On SureLock Settings screen, tap on Driver Safety
5. On Driver Safety Settings screen, tap and enable Enable Driver Safety
6. Tap on Set Driver Safety Threshold to enter a value in Miles/Hour
7. Tap on Done to finish
Once done, if the driver reaches or exceeds the threshold speed, the device screen gets locked and as the speed of the vehicle come to or below the threshold speed it returns to its normal state.
To download a trial and read more about SureLock, click here
To contact us, click here
Wearables or wearable devices are the latest entrants in the field of electronic devices. These wearable devices take the form of accessories like eyewear or a wrist device while there are others which are integrated into any piece of clothing like T-shirts or caps. Wearables not only perform basic tasks of computing as laptops or mobile devices, but it has also surpassed hand-held device by providing users with sophisticated features like tracking their biological functions like heart-rate, calories burned among others.
The effect of these devices are extensive and they are quite powerful especially in the field of fitness, health, and education among others. The concept of wearable technology has been there for quite some time, however its implementation on a large scale has still not been very successful unlike smartphones.
There are various forms of wearable technology and here are six of them you should know about :
As the name suggests, these are devices that users carry with them wherever they go as they are implanted under the skin through surgeries. It can be inserted in various forms like tattoos, pacemakers or defibrillators. Currently, implantables are normally being used to treat fatal heart conditions such as those that cause the ventricles to beat too fast. And, there are numerous mentions in the technology world about innovative use of implantable from implantable birth-control to biosensors.
Smartwatches are one of the commonly known form of wearable devices. Smartwatches once connected to user’s mobile phone will notify them about social media messages, emails and calls. These watches, with combination of smart applications are now being used to monitor UV Rays to pollution in the air. Apple and Samsung have already launched their smartwatches this year.
Companies are bringing the idea of a smartwatch to jewellery to attract women in the form of smart jewellery. Smart jewellery inform users of any emails, calls or text when they are unable to access their phone. Many well-known jewellery designers have collaborated with mobile accessory making companies to create smart jewelleries.
Normally worn on the wrists, fitness trackers keep track of the number of steps users take when they put it on. Advanced versions of these trackers monitor heart rate and gives an accurate data of the calories burned.
The category of smart clothing includes specially-made garments infused with conductive silver-coated fibres which act as sensors that streams data in real time to a smartphone and regular clothes that comes with added functionality. For example, Sensoria, the connected sports sock tracks user’s runs in detail. Even big fashion brands are going smart with their clothes which monitors heart rate, breathing and stress levels.
Head-mounted displays are devices that delivers information straight to your eyes. Such displays are categorized further into two types. Device like Oculus Rift takes you to a virtual world altogether while Google Glass provides you with features like recording & sharing videos, taking pictures, finding information among other things.
All these wearable devices suffer from a major weakness as they still cannot interpret the large amount of information they generate. Once the creators manage to make a device that can come up with an interpretation of the information generated, these wearables will become extremely effective.
Supply chain industry is about moving materials from point of origin to finally the point of consumption. To remain competitive in today’s economy, it has become inevitable for establishments to incorporate mobile technology in their operations.
Introduction of mobile devices increases efficiency, cuts cost, helps in making better decisions and streamlines operations in supply chain. For example, mounted touch devices in trucks, help drivers communicate, access corporate information while on the move, accept jobs and optimize route planning that ultimately brings down the fuel consumption costs.
Introduction of mobile devise has reduced expensive errors and increased customer satisfaction through customer centric operational activities and timely delivery of shipments.
Impact of Mobile Devices on Logistics and Supply Chain
1. Uninterrupted and smooth communication between field forces
A few years back, it would have been hard to imagine organizations giving away handheld devices to their employees and drivers for efficient delivery of goods and shipment. But now, the scene has changed drastically with the availability of low cost devices which has resulted in uninterrupted and smooth communication between field forces.
2. Real-time visibility in supply chain
Suppliers today are integrating their commercial applications on handheld devices. Real-time updates from the field enables the backend/central office to perform a systematic analysis of data, thereby directly helping business. Leveraging data collected by mobile devices helps in collaborating across numerous supply chain management functions. This seamless connectivity help organizations execute processes and transactions and allow them to track their assets.
3. Consumers leading the charge
Today’s consumers are very demanding and they are willing to pay that extra buck for a better service like faster delivery time and hassle-free process of returning the products if they do not like it. To fulfil these demands, companies are now improving the visibility over customer orders and they are turning to mobile devices, applications and other tools to achieve data synchronization.
Smart devices are powerful general purpose devices. They can do a lot more than what is intended. Therein lies the challenge. Users can access applications that are not business related, thereby losing focus and productivity. This may also cause unnecessary data usage cost. With offices, warehouses and remote employees spread across different locations it becomes difficult to resolve a device issue if the IT support team is housed in just one location. Many times malfunctioning devices due to loss of battery power or change in settings cause loss of productive hours.
The solution lies in securing the devices from user misuse. There are solutions available today for securely controlling, monitoring, tracking and supporting devices. With such solutions organizations can rest assured that their workforce will remain focused and productive.
42Gears is a leader in dedicated-device management space. It is one of the leading device lockdown solutions provider and helps organizations benefit from the incorporation of mobile technology in logistics, transportation and supply chain.
Connected mobile devices today are transforming how we work and that is why it is not surprising to see them making an impact on all industries including healthcare. Not only doctors, but other medical staff like lab technicians and nurses are also using mobile devices to improve the overall healthcare service.
Simplified mobile healthcare solutions have improved patient care and day-to-day activities of medical practitioners in the following ways:
1. Easy patient record management
An appropriate patient record system on mobile device:
- Provide doctors easy and on-the-go access to patient history
- Optimizes patient flow
- Eliminate errors and duplicate efforts
- Improves patient satisfaction throughout each phase of the treatment
2. Patient education
Mobile devices makes it very easy for doctors to make patients understand about their condition or illness through interactive visual contents. Virtual simulation and animated graphics explaining suggested diagnosis/treatments and expected consequent results has proved to be more effective and convincing.
3. Remote patient care
Elderly patients who are too weak to be admitted in hospitals can be given treatment remotely with the help of accurate and fast access to patient information on mobile devices. The two way communication of medical stats, health readings, images, videos and texts have worked really well with both patients and doctors. Plus, these devices are rugged and can withstand drops and bumps.
4. Direct drug order entry
Hand-written drug orders by medical practitioners and doctors can be easily misunderstood by patients which can potentially lead to mishaps. With the help of CPOE or Computerized Physician Order Entry that lets a licensed medical practitioner enter prescriptions and other medical orders into a tablet or mobile device, mix-up and errors can be avoided.
5. Practice management
With the introduction of tablets, medical professionals no longer have to synchronize activities like scheduling of patient visits and planning of resources with other facilities as these information are readily available on their mobile devices. Thus, making pre and post consultation process effective, efficient and prompt.
All the use cases mentioned above are beneficial and play a critical role when it comes to overall patient well-being and efficient medical processes. However, use of mobile devices in hospitals and clinics bring up some unique challenges like intentional and unintentional alterations of settings by users, misuse by staff and the need for constant maintenance. Managing a large number of devices in the hands of medical practitioners in a facility is a big challenge.
The challenges of updating content remotely, device settings tampering and device misuse can be solved using device lockdown and device management solutions. Organizations across verticals commonly use SureLock for their device lockdown requirements. It works seamlessly with SureMDM which is a platform for managing mobile devices remotely. Together, these products have been set up by various hospitals, clinics and health care centers.
To know more about attending to challenges related to mobile device lockdown and management in the healthcare Industry, contact us at email@example.com.
Education sector is constantly trying to adopt new technologies to make learning more engaging, effective and affordable. Be it virtual lessons, visual simulations, or use of digital content, everything is being tried and tested.Rise of education standard has propelled use of technology.
For these alternative learning methods and for all the technological development in the education sector, tablets are being looked upon as a perfect medium. They embody a perfect solution because of their portability, flexibility, functionality and cost effectiveness. A reasonably priced tablet with right choices of settings could easily work like a computer.
These tablets aid in effective delivery of information in classrooms as they are interactive and very easy to use. Thanks to modern UI design methodologies, even young students can quickly learn how to get most out of tablets.
There are many advantages of providing tablets to students, here is a list of some of these advantages:
Tablets are acting as more than a text book: Tablets are capable of offering enhanced e-books featuring video, audio and images. Students can listen to the audio or watch video of any topic instead of reading about the topic. This augments the learning skills of students and is much faster and less time consuming.
Interactive delivery of information and extended learning: Using tablets in classrooms gives an interactive option for kids to learn their daily lessons. Often, interaction between teachers and students in large classrooms becomes difficult. In other instances, students may feel a little apprehensive or shy to ask a question to the teacher in front of the class, but with tablets, students can ask the same question without any hesitation, which the teacher can answer privately. Tablets and other mobile devices are also extending the process of learning beyond the walls of the classroom to children’s home as they have the option of playing the teaching session, recorded in the classroom.
Easy-to-create presentations: With the easy integration of presentation software like MS PowerPoint in tablets, it has become an integral part of numerous instructional settings. This is becoming quite popular, especially among courses that are geared more towards information exchange than skill development. Tablets can be a highly effective tool to do real-time writing, drawing and animation during a presentation.
Online tests: Tablets these days are replacing desktop computers for conducting tests online. When there are a large number of students and the tests have to be conducted smoothly, tablets can be used to resolve the situation if there are limited number of desktop computers.
Access to digital library: Searching for books in a traditional library is a painful and time-consuming task. With the help of a tablet, students can search a book of their interest by its title and author’s name, create wish list of the books and also bookmark on their tablet. With the availability of innumerable apps, teachers and students have instant access to a wealth of information from experts in their field.
Information display (School events, notices, news, exam schedules, bus schedules etc.) and sharing work: Tablets are easy tools for communicating information among students, teachers and parents. For example, using online shared whiteboards, students can work on shared problems.
Reduce use of printed sheets (going green) and save cost: Tablets are being used to reduce the need for textbooks and other printed materials. Digital content on tablets can easily be updated and can also potentially offer financial savings on materials and textbooks.
Though education sector is moving towards digitized learning methods with the help of mobile technology, there are still a few challenges that need attention. These powerful mobile devices with interactive features could be easily misused by users and the task of ensuring effective use of mobile technology will always be a concern for school authorities. For example, students can download unauthorized applications and other prohibited content with a few taps on the screen and there will always be possibility of students tampering with the settings of the device.
The best way for schools to avoid any device misuse and tampering of settings would be to use a light-weight solution that would lockdown the device to only required applications, websites and other functions. Lockdown solutions like SureLock and SureFox can restrain the users and students from using unauthorized applications, visiting unauthorized websites, restrict downloads, protect device settings with a password without affecting the device functionality.
42Gears offers different kinds of lockdown solutions for different platforms and it is important to know which product or combination of products meet your requirements.
Two of our signature lockdown applications; SureLock and SureFox have two different functions.
SureFox has two different versions; SureFox and SureFox Pro. SureFox restricts the users to browse only allowed websites whereas, SureFox Pro not only allows you to specify allowed websites but also lets you lock down the Android device with no access to device settings or other installed applications.
So, if you need to lock down your Android device with access to only selected applications and specified websites, do you have to use both SureLock and SureFox together?
Yes, you have to use both SureLock and SureFox together.
Why not SureFox Pro alone?
SureFox Pro locks down the device and lets you specify allowed applications to run on the device, however these allowed applications need to be launched using the allowed websites.
For example, if the allowed website has a button to launch camera to take a picture, unless you allow Camera as an allowed application in SureFox Pro, the button will not launch camera. However, it needs to be noted that even after Camera is allowed, it will not be visible on SureFox Pro Home Screen hence, cannot be launched directly.
Now, we know that your requirement can be met by using SureLock and SureFox. SureLock locks down the device with only allowed applications, SureFox being one of them. SureFox in turn will allow browsing of only allowed websites.
So, how do you achieve this?
To achieve the above mentioned setting on your Android device, follow the steps mentioned below:
1. Install SureLock and SureFox (not SureFox Pro)
2. Launch SureLock
3. Access SureLock Settings by tapping on screen 5 times within 3 seconds and use Admin Password to login
4. Use Allowed Applications option to select allowed applications including SureFox
5. Go back to SureLock Home Screen and launch SureFox
6. On SureFox Home Screen, tap on screen 5 times within 3 seconds and use SureFox Admin Password to login
7. On SureFox Admin Screen, tap on Allowed Websites option to add websites you want to allow
8. Exit SureFox Settings and go back to SureLock Home Screen
Now, your device is all set for use and the device users will be confined to only allowed application and websites.
To download a trial of SureLock click here
To download a trial of SureFox click here
To contact us, click here
Read more about our products:
Construction Industry is all about scale and speed. It is known to mirror the prosperity of a nation. Numerous sub-business groups like developers, manufacturers, suppliers, contractors and field workers come together for successful implementation of any construction project . The inter dependencies of these diverse groups demand efficiency in all aspects ranging from design to implementation. The industry is in constant lookout for modern ways and newer techniques to increase efficiency , reduce costs and yet deliver high quality.
While there are many new adoptions like 3D printers for fabrication, comprehensive construction management software etc, the one big trend has been widespread use of mobile devices for increasing workforce efficiency and creation of a connected and paperless environment.
Mobile technology is slowly but surely changing the landscape of the construction industry. Following are some trends that are benefiting the industry immensely:
Real- time data availability - Engineers and project managers equipped with mobile devices access and track data on a real-time basis which in turn leads to a much improved workflow. Flow of information also becomes seamless between engineers at the site and the head office. With real time data updates, monitoring performance of projects and the organization as a whole becomes efficient and effective.
Going green with reduced paper usage- With the introduction of mobile devices, the workers are moving to paperless processes which includes electronic delivery of job sheets and receipts, scanning of inventory, scheduling jobs and ordering of materials among other things.
Communicating with other parties – Use of mobile devices has created a collaborative and cooperative global ecosystem of workers where communication, sharing of information and support effort has become prompt and efficient. For example, a worker in UAE easily communicates on a video call from the field and share videos, images and other resources with his designer in the US.
Tracking and management of assets - Theft of materials is a challenge frequently faced by many construction companies because of the remote location of most construction sites. However, with the introduction of wireless technology and mobile surveillance solutions, managers are able to monitor multiple construction sites and warehouses. This helps is reducing incidents of thefts and misuse of construction material.
Improving productivity- Mobile devices give a lot of flexibility to workers for online as well as offline data entry. Applications on mobile devices are capable of syncing up offline data once there is connectivity. Mobile apps can also be seamlessly integrated with existing systems. For workers, mobile devices loaded with apps are a boon as they save a lot of time and also ensure data accuracy by eliminating erroneous and duplicate data right at the source.
Issues and challenges
There are times when ensuring effective use of mobile technology becomes a challenge. Like for example, deploying unsupervised mobile devices at a construction site for data collection and inter-department communication can be an open invitation for the users to use it for unintended and unproductive activities. Device and data security could also be a problem.
Relying on technology which could trigger unproductive hours, data security threats when not monitored may defeat the purpose of its deployment. One way to counter these issues is mobile device deployment using Mobile Device Management solutions and restricting the user to only required set of activities using Lockdown solutions.
The solution to above challenges while using mobile devices in Construction Industry lies in using Device Lockdown and Device Management solutions.
Mobile Device Management solutions like SureMDM provide features to monitor, update, maintain and track deployed devices across different locations. SureMDM is widely used for remotely managing and supporting devices in the field. It integrates seamlessly with SureLock which is a device lockdown solution liked for its simple yet comprehensive features.
For queries and details about our solutions, contact us at firstname.lastname@example.org.