Android 16 is already behind us. Android 17 is here. So, what’s new in SureMDM?
As Android moves to its next platform generation, enterprise IT teams need their device management tools to keep pace with new OS capabilities, security requirements, device behaviors, and OEM innovations. That’s where the latest SureMDM updates come in.
This roundup brings together the newest features and enhancements across Android, SureLock, SureFox, SureVideo, and WearOS. From Android 17 support and expanded remote control to kiosk improvements, device automation, certificate visibility, OS update workflows, and platform upgrades, these updates are designed to help IT teams manage evolving Android environments with greater control and efficiency.
Here’s a look at what’s new in SureMDM.
Latest Android Features
Four-Eyes Principle
SureMDM introduced Four-Eyes Principle, requiring dual-person approval for high-risk actions (wipes, resets, deletions) to prevent accidental fleet updates, block unauthorized changes, and maintain complete audit logs.
Mesh Delivery
SureMDM Mesh Delivery uses peer-assisted sharing to split large updates into smaller segments and distribute them locally across your network. By allowing devices to share files directly with one another, it drastically cuts WAN bandwidth usage.
DeepThought
SureMDM introduced a Conversational Agentic AI that helps users retrieve relevant information from the console using natural language.
Custom Lock Screen Wallpaper in Lost Mode
Administrators can configure custom lock screen wallpapers for devices in Lost Mode, displaying branded recovery instructions, contact information, or important corporate notices.
eSim Provisioning
Provision, deprovision, and wipe eSIM settings remotely, while viewing SIM type, status, EID, and Subscriber ID in the SureMDM Console, Device Grid, and Reports. This simplifies eSIM lifecycle management and improves visibility across managed devices.
Enrollment User Identity Tracking
Retrieve the email ID and username used during device enrollment through Custom Properties, making it easier to identify users, track device ownership, and support asset auditing.
Unattended Remote Bug Report Retrieval
Automatically generate and upload device bug reports remotely without requiring end-user intervention, simplifying diagnostics and troubleshooting.
Android 17 Platform Support
SureMDM now supports devices running Android 17, ensuring compatibility with the latest Android features, APIs, and security enhancements.
Remote NFC State Management
Administrators can remotely control NFC on Device Owner devices running Android 16 and later, with options to keep NFC Always On, Always Off, or follow the device default setting.
OEM Specific Enhancements
- Automated OS Update Workflow for RealWear Devices: Simplify OS management on supported RealWear wearable devices with a dedicated workflow for automatically deploying and managing OS updates.
- Secondary Serial Number Fetching for Chinway Devices: Retrieve secondary serial numbers from supported Chinway devices using JavaScript, helping administrators maintain accurate device inventory and hardware records.
- Interactive Remote Control for Motorola Devices: Extend remote support capabilities on supported Motorola devices with full interactive control, including clicks, swipes, and direct keyboard input through the OEM Agent v1.67 and later.
Other Feature Enhancements
Android
- Dynamic SIM MCC/MNC Capture: Retrieve SIM1 and SIM2 network codes using JavaScript and map them to custom properties.
- User Certificate Visibility: View installed user certificates directly in the SureMDM Console for easier monitoring and compliance.
- UI Gesture Automation: Automate clicks, swipes, text entry, key events, and other UI interactions through Run-Script jobs.
- Wi-Fi Band Reporting: Display the active Wi-Fi frequency band (2.4 GHz or 5 GHz) through custom properties.
- Automated Play Store Recovery: Restore failed Google Play Store components on supported Fully Managed Android 11 and lower devices.
- Reboot-Triggered Deployment: Schedule profiles and jobs to deploy automatically when devices reboot.
- Expanded System Settings: Manage Thread Network, NFC, automatic time and time zone, and widget settings through profiles.
- MAC Address Capture: Retrieve physical MAC addresses from Legacy Device Admin-enrolled endpoints.
- Remote Lock Screen Transition: Remotely change legacy screen locks from Pattern to PIN on supported Android devices.
- Granular App Integration Permissions: Control whether approved apps can access Custom Property data, API scripting, or both.
SureLock Enhancements
- App Manager Plugin: Allow authorized kiosk users to clear app data or uninstall approved apps directly from the device.
- Shared Device Login/Logout Actions: Trigger scripts or cleanup tasks automatically when users log in or out of Shared Device Mode.
- Shared Device Login Progress Screen: Display visual feedback during Google Workspace authentication.
- Persistent User Sessions: Preserve Shared Device Mode sessions across reboots, allowing users to resume without signing in again.
- Quick Settings Restrictions: Disable all notification panel Quick Settings to prevent unauthorized system changes.
- Device Identity in Title Bar: Display the SureMDM Device Name and Serial Number for easy device identification.
SureFox Enhancements
- Automatic WebView Cache Clearing: Clear the WebView cache automatically when the device restarts.
WearOS Enhancements
- Remote Settings Management: Configure SureLock settings on WearOS devices through dedicated SureMDM jobs.
- SCEP Certificate Authentication: Secure WearOS Wi-Fi connections using CA-issued user certificates.
- Remote App Uninstallation: Silently uninstall WearOS apps using Run-Script jobs.
Final Thoughts
These updates extend SureMDM’s capabilities across the Android ecosystem, helping organizations keep devices compatible with evolving platform requirements while simplifying day-to-day endpoint management. Enhanced remote control, automation, diagnostics, enrollment tracking, kiosk management, and security controls give IT teams more ways to manage devices remotely and maintain consistent configurations.
With continued support for the latest Android and WearOS versions alongside improvements across SureLock, SureFox, and SureVideo, SureMDM helps organizations keep their enterprise devices ready for changing platform requirements while reducing the operational effort involved in managing them at scale.
