Case Study - Healthcare

Spectrum of Hope - Texas-based Therapy Clinic Saves 50% Cost on IT Management with 42Gears UEM-01

Texas-based Therapy Clinic Saves 50% Cost on IT Management with 42Gears UEM

Business Overview

Spectrum of Hope, a Texas-based therapy clinic, provides Applied Behavior Analysis (ABA) therapy to individuals with Autism and developmental delays. Spectrum of Hope utilizes the principles of Applied Behavior Analysis both to reduce inappropriate behaviors and improve appropriate or functional skills.

Business Case

The clinic has issued mobile devices to its psychologists and nurses, which are used to take notes during patient visits, attend to the needs of patients through mobile apps, and easily access patient data and resources through a mobile application that aids in decision-making. The devices had basic restrictions and were connected through Wi-Fi only.

CHALLENGES

The therapy clinic uses Android and iOS devices. They needed an enterprise mobility strategy to manage an ecosystem of diverse mobile devices - laptops, smartphones, and tablets.

Spectrum of Hope Logo

Industry:  Healthcare

Location of Deployment: Houston, TX

Licenses: 200 devices

Devices: Android and iOS

Solution: 42Gears UEM

The Solution

Spectrum of Hope implemented 42Gears UEM for its simplified remote management capabilities, ease of deployment, and intuitive user experience. The following functionalities proved to be extremely useful:

1. Kiosk mode: This feature helps to ensure that only their application is running on the mobile devices issued and restricts users from changing the enforced settings.

2. Remote Management: This feature allows them to view and manage multiple devices through a single portal.

3. Composite Jobs: Pre-configured jobs help its IT team to create and remotely execute multiple jobs on multiple devices in just a few clicks.

4. Remote Support: It's IT team can now easily troubleshoot problems in devices without having to bring them back to the support center.

Benefits

  • Eliminate time-consuming and unsecured manual, paper-based processes
  • Enable easy access to business apps and patient records

Results

1. The overall efficiency increased by 50%
2. The overall user productivity improved by 50%
3. The clinic also saved 50% on the cost of IT infrastructure management

Testimonial

“I have reached out to the 42Gears support team many times and have always had a very positive experience. The products are rock solid and are very reasonably priced.”

James Rose,
IT Admin, Spectrum of Hope.