42Gears Academy

Learn Everything You Need To Become an MDM Expert

The success of any enterprise mobility project depends on the knowledge and experience of the IT team. That’s where 42Gears Academy comes in. Whether your business is just starting out with our products or if you’re looking to fully harness their features and capabilities, we’ve got the right course for you.

It’s that easy.

Choose the perfect course for you

Join the group of specialists who are using and loving the 42Gears MDM Platform

Foundation Advanced Expert Foundation Duration
6 Hours Class Type
Online Instructor-Led Language
English

Training Objective

The objective of this course is to impart the following knowledge and skills.

Knowledge & Skills

We will provide a complete understanding of what 42Gears’ UEM (Unified Endpoint Management) solution, SureMDM, can do. We will also teach the technical skills necessary for implementing SureMDM in specific customer use cases.

Over the course of the training, attendees learn:

• How to understand and explain the value of SureMDM.
• How to map end-user requirements onto the affordances of SureMDM.
• How to provide an initial demo of SureMDM to end customers.

Course content

Section I: Introduction

• About 42Gears
• Brief overview of SureMDM and the products it includes (SureMDM, SureLock, SureFox, and SureVideo)

Section II: UEM Solution (SureMDM)

• SureMDM introduction
• SureMDM features in-detail
• Nix installation and configuration
• Device enrollment
• Explanation of jobs/profiles/user management/advanced settings, etc.
• Different types of reporting
• Use of SureMDM on multiple platforms (Android, iOS/iPadOS, Windows, macOS, Linux)
• Question and Answer Session

Section III: SureLock

• SureLock introduction
• SureLock features in-detail
• Mass-configuration settings
• Managing SureLock settings via SureMDM
• Question and Answer Session

Section IV: SureFox

• SureFox overview
• SureFox features in-detail
• Managing SureFox settings via SureMDM
• Question and Answer Session

Section V: SureVideo

• SureVideo overview
• SureVideo features in-detail
• Managing SureVideo settings via SureMDM
• Question and Answer Session

Section VI: UEM Capabilities

• Wearable management
• Virtual reality device management
• Question and Answer Session

 

Advanced Duration
9 Hours Class Type
Online Instructor-Led Language
English

Prerequisite

Attendees must have completed the Foundation level course.

Training Objective

The objective of this course is to impart the following knowledge and skills.

Knowledge & Skills

Over the course of the training, attendees will learn

• How to distinguish BYOD use cases from COD use cases.
• How to enroll devices in Android Enterprise.
• How to describe the differences between MAM and MCM in detail.
• What containerization is, and how to use it.
• Different types of authentication are, and how to use them.
• How to configure and manage devices running Windows, Android, iOS, or iPadOS.
• How to map end-user requirements onto the affordances of SureMDM.

Course content

Section I: Android Enterprise

• Introduction to Bring Your Own Device
• Differences between Dedicated Device and BYOD profiles
• Android Enterprise profiles

Section II: Mobile Content Management

• Policy enforcement
• Content push
• Content security
• Content removal

Section III: Mobile Application Management

• App management
• Enterprise app store
  • App store for Android
    • Creating an enterprise app store
    • Creating and deploying application policy profiles on Android devices
  • App store for iOS and iPadOS
    • Configure ABM for iOS and iPadOS devices
  • App store for Windows

Section IV: Device Authentication

• Basic authentication

Section V: Android Enterprise Enrollment

• Enrolling a 42Gears SureMDM account in Android Enterprise (dedicated devices – Gmail account)
• Enrolling a 42Gears SureMDM account in Android Enterprise (BYOD – managed Gmail account)

Section VI: Mass Enrollment

• Google Zero Touch for Android
• Samsung KME enrollment for Android
  42Gears one-touch enrollment for Android
• ABM and User Enrollment for iOS, iPadOS, and Mac

Section VII: Windows Device Management

• Enrolling Windows devices
• Windows profiles
• Windows jobs
• Realtime/Historical location tracking

Section VIII: iOS and iPadOS Device Management

• Obtain and register the APNs certificate
• iOS and iPadOS Profiles
• Configuring a single app mode profile
• Configuring a profile for app blacklisting/whitelisting
• Configuring a restriction policy profile
• iOS and iPadOS jobs
• Realtime/Historical location tracking

Section IX: VR Device Management

• Enrollment
• VR Jobs

Section X: Linux Device Management

• Enrollment
• Linux jobs

Section XI: Reports

• Scheduling reports
• Custom reports

Section XII: Miscellaneous

• Nix and SureLock customization (app wrapping)
• SureLock multi-user profiles
• Best practices

 

Expert Duration
9 Hours Class Type
Online Instructor-Led Language
English

Prerequisite

The attendee must have completed the Advanced training course.

Training Objective

The objective of this course is to impart the following knowledge and skills.

Knowledge & Skills

Over the course of the training, attendees will learn

• How to enroll and manage connected devices.
• How to provide information on Windows Intel AMT.
• How to use Microsoft 365 and Exchange ActiveSync for Mobile Email Management.
• How to use SAML & OAuth for Device Enrollment Authentication.
• How to configure Apple School Manager using the SureMDM portal.
• How to protect enterprise data through containerization and configure kiosk and Windows profiles.
• How to configure SAML Single Sign On using the various SSO types.
• How to set up EFOTA (Enterprise Firmware Over-the-Air) updates.

Course content

Section I: Windows Intel AMT

• Enrollment of Intel AMT
• Management of Intel AMT devices from the SureMDM portal
• Intel AMT jobs

Section II: Mobile Email Management

• Configuring Microsoft 365 using SAML authentication
• Using Exchange ActiveSync

Section III: Device Enrollment Authentication

• OAuth Authentication
• SAML Authentication

Section IV: Apple School Manager in iOS

• Creating iOS profiles

Section V: EDP, Kiosk & Hello Profiles

• Enterprise data protection in Windows Dual Enrollment
• Windows kiosk profile
• Windows Hello profile

Section VI: Single Sign On

• Configuring SSO from the SureMDM portal
• Understanding and configuring various SSO types

Section VII: EFOTA

• Samsung EFOTA
• Zebra EFOTA
• Configuring EFOTA in the SureMDM portal

Section VIII: Integration

• SIEM integration
• Data analytics

Section IX: IoT Devices

• Enrolling IoT devices
• Managing and configuring IoT devices

Section X: Miscellaneous

• SureMDM plugins

 

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