Autonomous Endpoint Management:The Future of Zero-Touch IT
Move beyond reactive endpoint management. Give your IT teams the intelligence and orchestration capabilities to detect endpoint issues, understand what is happening, and take action with minimal manual intervention.
What Is Autonomous Endpoint Management (AEM)?
Autonomous Endpoint Management (AEM) is the next evolution of endpoint management. It combines endpoint intelligence, artificial intelligence, orchestration, and contextual decision-making to reduce the manual effort required to monitor, manage, troubleshoot, and secure endpoint environments.
Traditional endpoint management often requires IT teams to identify an issue, investigate it, decide what action to take, and manually execute the fix. AEM moves more of this process into an intelligent, event-driven model.
Instead of simply asking “What happened?”, autonomous endpoint operations help IT answer “What should happen next?”—and coordinate the appropriate response wherever possible.
From Endpoint Event to Autonomous Action
See
Identify endpoint events, health signals, usage patterns, and operational anomalies.
Understand
Use endpoint data and AI-assisted intelligence to understand what is happening and determine the appropriate response.
Orchestrate
Coordinate workflows, actions, notifications, integrations, and remediation based on defined conditions and events.
Self-Heal
Bring intelligence closer to the endpoint to support increasingly autonomous diagnostics and remediation.
The 42Gears Approach to Autonomous Endpoint Management
1
SureInsights: See What Is Happening Across Your Fleet
Autonomy starts with visibility. SureInsights gives IT teams actionable visibility into endpoint health, application usage, battery status, data usage, and other operational information. Instead of waiting for users to report problems, administrators can identify patterns and conditions that may require attention.
- Monitor device and application trends
- Identify battery health and usage issues
- Investigate endpoint conditions
- Surface operational patterns
- Make data-driven endpoint decisions
2
DeepThought: Understand Endpoint Data With AI
DeepThought brings an AI-powered, conversational experience to endpoint management. Administrators can use natural-language or voice-based interactions to retrieve information and perform supported management actions.
- “Show me the rugged devices that have been offline for more than 24 hours.”
- “Find devices with low battery health.”
3
SureFlow Studio: Orchestrate Endpoint Operations
SureFlow Studio helps IT teams turn repetitive endpoint procedures into visual, event-driven workflows. Using a no-code, drag-and-drop approach, teams can orchestrate multi-step processes that connect endpoint conditions with actions, notifications, integrations, and remediation.
- Endpoint remediation
- Compliance workflows
- Device lifecycle operations
- Notifications and escalations
- External application and API integrations
4
Argus: Bringing Intelligence Closer to the Endpoint
Argus is being developed to bring AI-powered diagnostics and troubleshooting capabilities directly to endpoints. By helping identify endpoint issues and support orchestrated remediation, Argus is designed to reduce unnecessary manual intervention and move endpoint management toward a more self-healing model.
From Traditional UEM to Autonomous Endpoint Management
| Capability | Traditional UEM | Autonomous Endpoint Management |
|---|---|---|
| Endpoint Visibility | Monitor device status, configurations, and policies | Continuously surface endpoint signals, health, and operational insights |
| Issue Handling | IT identifies and responds to issues | Endpoint events can trigger coordinated responses |
| Workflow Orchestration | Predefined policies and administrative jobs | Event-driven, multi-step orchestration |
| Endpoint Intelligence | Dashboards and reports | AI-assisted interaction and analysis |
| Remediation | Admin-initiated actions | Orchestrated remediation for defined conditions |
| IT Effort | Repetitive manual intervention | Reduced manual effort through orchestration |
The shift: From managing endpoint states → to orchestrating endpoint outcomes.
Autonomous Endpoint Management Across Your Entire Fleet
Operating Systems
Android | Windows | iOS/iPadOS | macOS | Linux | ChromeOS | Wear OS | VR
Device Types
Laptops & desktops | Smartphones & tablets | Rugged devices | Kiosks | Shared devices | Wearables | IoT endpoints | Purpose-built devices
Put Endpoint Operations on Autopilot
Reduce Manual Intervention
Orchestrate repetitive endpoint processes and administrative tasks so IT teams can focus on higher-value work.
Respond Faster
Turn endpoint events into coordinated workflows instead of waiting for every issue to become a helpdesk ticket.
Improve Endpoint Visibility
Bring together endpoint data and intelligence to identify patterns, investigate issues, and make better operational decisions.
Scale More Efficiently
Use orchestration to manage growing and increasingly diverse endpoint fleets without increasing manual effort at the same rate.
Create Consistent Operations
Build repeatable workflows that coordinate actions consistently across devices, users, locations, and operating systems.
Move Toward Self-Healing
Extend intelligence and orchestration closer to endpoints and progressively reduce the need for manual troubleshooting and remediation.
See. Understand. Orchestrate. Self-Heal.
1
SEE
SureInsights: Understand endpoint health, usage, and operational signals.
2
UNDERSTAND
DeepThought: Interact with endpoint information using AI-assisted, natural-language operations.
3
ORCHESTRATE
SureFlow Studio + SureMDM: Coordinate endpoint events, conditions, actions, notifications, and integrations through intelligent workflows.
4
SELF-HEAL
Argus: Bring AI-powered diagnostics and increasingly autonomous remediation closer to the endpoint.
Why 42Gears for Autonomous Endpoint Management?
Endpoint Management
Manage devices, applications, configurations, policies, and endpoint operations from a unified platform.
Endpoint Intelligence
Gain actionable visibility into device health, usage, applications, and operational trends.
AI-Assisted Operations
Use DeepThought to interact with endpoint information and supported management capabilities through natural language.
Workflow Orchestration
Use SureFlow Studio to orchestrate complex, event-driven endpoint processes across actions, integrations, notifications, and remediation.
Security & Access
Extend endpoint operations with identity, access, and endpoint security capabilities.
Multi-OS Support
Manage diverse operating systems and specialized endpoint form factors through a unified approach.
Frequently Asked Questions
Find answers to common questions about our service.