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Case Study - Entertainment


The National Trust of Australia (Victoria) and 42Gears Take Visitors Back to the 1920s

Business Overview

Each National Trust of Australia works to preserve important sites key to the history and heritage of Australia. 

In addition to maintaining heritage sites and archives, each National Trust organizes a range of activities and events to spark public interest in historical preservation. 

The National Trust of Australia, Victoria, focuses specifically on sites and materials within the state of Victoria, which houses the city of Melbourne as its capital.

Background and Challenges

The Trust planned an exhibition focusing on the infamous 1920s criminal Squizzy Taylor to tie in with a popular TV series on the same topic. 

Visitors would use tablets to explore the historic Old Melbourne Gaol jail and access historical documents relating to what they saw. 

When trying to make this a reality, the Trust identified several major issues:

  1. The exhibit planners did not have a dedicated developer or substantial coding experience, which could cause issues when implementing the tablet system. 
  2. The Old Melbourne Gaol did not have Wi-Fi, and users would have to access pre-loaded tablet content; such a focus on the tablet could tempt users to access games and other tablet functionality that was not related to the exhibit. 

Industry : Entertainment

Location : Melbourne, Australia

Products : SureLock by 42Gears

Challenges : The Trust needed to provide exhibit visitors with tablets, but the tablets could distract visitors.

Solution : SureLock let the Trust lock down tablets to only necessary applications, without any coding required.

The Solution

SureLock by 42Gears

The Trust chose to work with 42Gears based on word-of-mouth and a positive experience with the trial version of SureLock, the 42Gears device lockdown solution. 

The Trust especially appreciated the quick responses 42Gears provided to its questions. 

By implementing SureLock, the Trust addressed its concerns:

  1. SureLock’s simple interface did not require coding of any kind and could easily be downloaded to each device. 
  2. Using SureLock, the Trust locked down each tablet to the apps and content necessary for enjoying the exhibit. 


"In the museum industry, it is very important to meet visitors' higher expectations and give them good experience throughout their visit. SureLock has helped us deliver a really good exhibition to the public. I appreciate the quick response from the support staff."

The National Trust of Australia, Victoria