How a Leading Healthcare Company Maintained Continuity in Crisis with the Help of 42Gears and NUU

In 2021, a Fortune 500 global healthcare leader, known for its cutting-edge medical devices, diagnostics, and nutritional products, grappled with severe device shortages caused by pandemic-driven supply chain disruptions. Operating in over 160 countries, the company’s ability to ensure service continuity and meet global healthcare demands was vital.

In 2021, the pandemic-related disruption in healthcare operations led to critical service delays, putting patient care at risk and weakening trust in medical institutions. Operating within a highly regulated environment, the company required solutions that: 

• Complied with strict standards like HIPAA
• Were efficient, scalable, and quickly deployable

To resolve the issues, the organization sought a partner that could:

• Provide reliable hardware
• Deliver a tailored device management solution
• Meet stringent operational and compliance requirements

The company partnered with NUU, which supplied dependable, scalable devices that fulfilled both performance and deployment requirements. Understanding that hardware alone wasn’t enough, NUU teamed up with 42Gears to deliver a comprehensive, enterprise-ready solution. 42Gears customized its SureMDM agent to match the customer’s exact needs. The tailored solution offered:

• Advanced remote management features
• End-to-end HIPAA-compliant security
• Seamless deployment capabilities
• Centralized control across all devices

While similar enterprise rollouts in regulated industries often take 9–12 months, NUU and 42Gears completed the entire process in under six. Starting in October, the solution was validated by December and deployed immediately after. By March 2022, hundreds of thousands of licenses were successfully rolled out, despite global supply chain disruptions. This rapid execution was made possible by:

• NUU’s flexible manufacturing and direct partner coordination
• 42Gears’ rapid software customization to meet strict compliance needs
• Clear communication and shared accountability among all parties

“At NUU, we prioritize agility and reliability especially when it matters most. Partnering with 42Gears allowed us to deliver not just devices, but a complete, custom-built Android™ solution under incredible time pressure. Their team matched our urgency and commitment every step of the way, and together, we proved what’s possible when two innovation-driven companies align.”  — Danny Sit, CEO of NUU

NUU and 42Gears empowered the customer to meet its global commitments at a time when many competitors faced delays or disruptions. Their swift and efficient deployment:

• Maintained client satisfaction
• Ensured full regulatory compliance
• Enhanced the company’s reputation for resilience and innovation

The collaboration also boosted operational agility, providing a scalable, future-ready platform capable of navigating ongoing uncertainty while continuing to deliver critical healthcare solutions worldwide.

NUU for Business is your trusted partner for custom-built Android™ devices and software. We provide value-driven technology that keeps businesses connected, efficient, and ready to perform. Our competitive, affordable, and flexible customization ensures our solutions precisely meet the unique needs of enterprises. Trusted across various industries, our proven track record guarantees reliability, quality, and security, all backed by years of expertise. With a history of successful global deployments, we deliver dependable service through enterprise-grade support, seamless integration, and full regulatory compliance—empowering businesses to thrive worldwide.  Learn more at nuuforbusiness.com.

42Gears is a global leader in enterprise mobility management. Offering both cloud-based and on-premise solutions, the company supports all major mobile and desktop operating systems, empowering IT and DevOps teams to enhance frontline productivity and streamline software development. Trusted by over 18,000 customers in more than 115 countries, 42Gears products are available through a global partner network. Learn more at: https://www.42gears.com

42Gears: Enabling Scalable, Compliant Device Management for a Global Healthcare Leader

“Working with a global healthcare device manufacturer and NUU, we provided a customized SureMDM solution that aligned with their regulatory and compliance requirements. Our platform enabled them to manage and secure thousands of NUU devices across facilities, helping ensure HIPAA compliance, and centralized device management - all while adapting to their unique operational workflows.” -Jim Malmquist, Senior Director - Sales at 42Gears Mobility Systems1