Case Study - Medical Technology
Business Overview
CardioDiagnostics Technologies is a reputed provider of cloud-based digital health technology, and it offers a cutting-edge remote patient monitoring solution in the US market. The company delivers a monitoring solution that facilitates remote monitoring of patients and allows them to seek on-time treatment. Additionally, the solution helps reduce the likelihood of strokes, which may increase the life expectancy of patients.
Challenges
CardioDiagnostics was finding it difficult to remotely manage its Android device fleet, which included Samsung Galaxy devices. The devices are used by patients to monitor their health. The company wanted a mobile device management (MDM) solution that would make it easier for them to manage their device inventory remotely and enable them to make customized updates to their mobile device settings, with the overall objective of improving the level of patient care.
Solution
SureMDM By 42Gears
CardioDiagnostics Technologies deployed SureMDM and witnessed significant improvements in its device management processes, operational flow, productivity, and troubleshooting timelines.
SureMDM allowed CardioDiagnostics Technologies to:
- Manage its device inventory more effectively from its centralized console
- Deliver timely troubleshooting assistance to patients
- Improve productivity
- Configure device settings remotely
- Improve the standard of patient support
Results
Following the deployment of SureMDM, CardioDiagnostics Technologies was able to streamline its device management processes. Now, it could easily manage its Android devices at any time, from anywhere. The company’s IT admins were especially impressed with SureMDM’s user-friendly interface and the versatility of its troubleshooting tools, which allowed them to deliver on-time support to their patients.
By deploying SureMDM, CardioDiagnostics Technologies was able to:
- Remotely control its mobile devices from a centralized console
- Leverage the easy-to-use console to check device details
- Manage its device inventory more effectively
- Improve productivity by 75 percent
Testimonial
“Our experience with 42Gears has been very good, both in terms of the technical features available in its MDM solution, SureMDM, and the level of support that we received from the team.”
- John Fahed, Operations Manager, CardioDiagnostics Technologies Inc.