{"id":104333,"date":"2024-09-11T05:41:42","date_gmt":"2024-09-11T05:41:42","guid":{"rendered":"https:\/\/www.42gears.com\/?p=104333"},"modified":"2025-11-04T09:04:58","modified_gmt":"2025-11-04T09:04:58","slug":"get-the-full-picture-of-customer-accounts-with-suremdm-hub-dashboards","status":"publish","type":"post","link":"https:\/\/www.42gears.com\/pt-br\/blog\/get-the-full-picture-of-customer-accounts-with-suremdm-hub-dashboards\/","title":{"rendered":"Get the Full Picture of Customer Accounts with SureMDM Hub Dashboards"},"content":{"rendered":"\n

No matter how cliched “data is king” sounds, you can\u2019t deny the truth in it. Every day, IT admins and managed service providers (MSPs) use data to make more informed IT decisions. Now, let me paint a quick scenario: You\u2019re an MSP managing multiple customer accounts using SureMDM Hub<\/a> and everything is running like clockwork\u2014configuring account details with ease, keeping a close eye on licenses, and even creating and applying policies across all customer accounts using Global Jobs<\/a>. But there\u2019s one catch\u2014you\u2019re still clicking through individual customer accounts to get an overall picture. Tedious, right?<\/p>\n\n\n\n

Well, not anymore! This latest enhancement to SureMDM Hub eliminates the need to do this time-consuming task manually. You can now get a complete overview of your customer accounts quickly and easily with just one click using SureMDM Hub Dashboards<\/strong><\/a>.<\/strong><\/p>\n\n\n\n

Dashboards in SureMDM Hub<\/h2>\n\n\n\n

SureMDM Hub dashboards provide instant insights into key metrics like device OS platforms, the online\/offline status of devices, and more\u2014all at the click of a button, on a central interface. You can use this data to quickly identify trends and potential issues. For example, a spike in offline devices within an account might indicate a potential network issue that requires immediate attention. Similarly, if policy deployments are failing across multiple accounts, it could suggest device OS issues, policy misconfigurations, or even network disruptions\u2014each of which you can promptly troubleshoot and resolve.<\/p>\n\n\n\n

Additionally, you can filter data by specific customers or date ranges, which can help you pinpoint issues or monitor deployments for individual clients.<\/p>\n\n\n\n

Here’s what you can see on SureMDM Hub dashboards:<\/p>\n\n\n\n

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  • Device Details:<\/h3> Get a quick overview of the device OS distribution across your customers (e.g., Android, iOS, Windows).<\/li>\n\n\n\n

  • Device Status:<\/h3> Track the last connected time and online\/offline status for devices, helping you understand device usage patterns.<\/li>\n\n\n\n

  • Alerts & Notifications:<\/h3> Stay informed with a count of unread alerts and job statuses, ensuring you don’t miss critical updates.<\/li>\n\n\n\n

  • Job Status:<\/h3> Monitor the latest  job deployments and their statuses to track progress and identify any potential issues.<\/li>\n<\/ul>\n\n\n\n

    Accessing this is simple\u2014just head to the Dashboard section on the left panel of your Hub console and view data across all accounts, as shown below.<\/p>\n\n\n\n