Get started with SureMDM

Setup Instructions for Client Device

Download SureMDM Nix Agent

SureMDM Nix Agent is downloaded as Android Application File (.apk) and can be downloaded from:

 

Install SureMDM Nix Agent

To install SureMDM Nix Agent using Google Play, follow below mentioned procedure:

1. Tap Install on Google Play's SureMDM Nix Agent page

2. Go through the Permissions and tap on Accept

3. Tap on Open to launch

 

To install SureMDM Nix Agent using .apk file, follow below mentioned procedure:

1. Tap on nixagent.apk file to launch the installer

2. Go through the Permissions and tap on Install

3. Tap on Open once the installation is complete

4. SureMDM Nix Agent will then ask to Activate Device Administrator

5. Go through the details and tap Activate to proceed or Cancel to discontinue

6. Once done, SureMDM Nix Agent Home Screen will launch

 

3. Setup SureMDM Nix Agent

To setup SureMDM Nix Agent, follow below mentioned procedure:

1. Tap on SureMDM Nix Agent icon to launch

2. On the SureMDM Welcome Screen, tap on Get Started

SureMDM Nix Agent Get Started

3. On the next screen, enter the Account ID and tap on Register

SureMDM Nix Registration

4. On the Configure Device Name screen, select from the following options:

  • Set Device Name Manually
  • Use IMEI Number
  • Use MAC Address
  • Use System Generated Name

Add Device Name

5. Tap on Set Device Name to complete the setup process.

 

Verify Connectivity of Nix Agent with SureMDM Server

To check if your device has proper connectivity with the SureMDM server, follow below mentioned steps:

1. Launch browser on the mobile device

2. Access the URL : http://suremdm.42gears.com/test.html

3. The page should display the confirmation message - SureMDM Server is running

 

Accessing SureMDM Web Console

Access SureMDM Web Console

To access SureMDM Web Console, follow below mentioned procedure:

1. Open a web browser in your computer

2. Type suremdm.42gears.com in the address bar and hit Enter

3. On SureMDM Web Console login page, use the email-id and password registered with SureMDM for login

SureMDM Login Screen

4. Once you are logged in, you can start managing your devices

 

Approving Devices in SureMDM

1. Log into SureMDM Web Console

2. Under Home option, click on Unapproved option

SureMDM Approve Devices

3. In the next screen, you can see list of Unapproved Devices

4. Select the device and press Approve button at the top to approve it

SureMDM Approve Devices

5. Now device will start reflecting under Device List and is all set to be controlled and managed from SureMDM

 

Setup Instructions for Client Device

Download and Install SureMDM Nix Agent

To download and install SureMDM Nix Agent, follow below mentioned procedure:

1. Launch web browser on the device and go to - http://suremdm.42gears.com/getnix.aspx

2. On Download Mobile Device Agent screen, enter your Customer ID and select the device's OS version

Download Windows 8 Nix

3. Tap on Download button to start downloading

4. An .exe file with name CUSTOMER_ID.exe will be downloaded

5. Run the installer and go through the setup wizard

6. Once done, use the Nix Agent icon to launch the agent

 

Accessing SureMDM Web Console

Access SureMDM Web Console

To access SureMDM Web Console, follow below mentioned procedure:

1. Open a web browser in your computer

2. Type suremdm.42gears.com in the address bar and hit Enter

3. On SureMDM Web Console login page, use the email-id and password registered with SureMDM for login

SureMDM Login Screen

4. Once you are logged in, you can start managing your devices

 

Approving Devices in SureMDM

1. Log into SureMDM Web Console

2. Under Home option, click on Unapproved option

SureMDM Approve Devices

3. In the next screen, you can see list of Unapproved Devices

4. Select the device and press Approve button at the top to approve it

SureMDM Approve Devices

5. Now device will start reflecting under Device List and is all set to be controlled and managed from SureMDM

Setup Instructions for Client Device

Download and Install SureMDM Nix Agent

To download and install SureMDM Nix Agent, follow below mentioned procedure:

1. Launch web browser on the device and go to - http://suremdm.42gears.com/getnix.aspx

2. On Download Mobile Device Agent screen, enter your Customer ID and select the device's OS version

SureMDM Get Nix Screen

3. Tap on Download button to start downloading

4. An .exe file with name CUSTOMER_ID.exe will be downloaded

5. Launch this .exe file once without renaming it, this will install and launch the device agent in background

Accessing SureMDM Web Console

Access SureMDM Web Console

To access SureMDM Web Console, follow below mentioned procedure:

1. Open a web browser in your computer

2. Type suremdm.42gears.com in the address bar and hit Enter

3. On SureMDM Web Console login page, use the email-id and password registered with SureMDM for login

SureMDM Login Screen

4. Once you are logged in, you can start managing your devices

 

Approving Devices in SureMDM

1. Log into SureMDM Web Console

2. Under Home option, click on Unapproved option

SureMDM Approve Devices

3. In the next screen, you can see list of Unapproved Devices

4. Select the device and press Approve button at the top to approve it

SureMDM Approve Devices

5. Now device will start reflecting under Device List and is all set to be controlled and managed from SureMDM

Supports

Nix installer is based on systemctl which is available from Ubuntu 15.04 and Fedora 15.

1. Ubuntu (32-bit or 64-bit)

2. Fedora (32-bit or 64-bit) 

Note: SureMDM supports all liunx with systemctl.

 

Supported Java Platforms

1. Open jdk 7 and 8

2. Oracle jdk 7 and 8

 

Install SureMDM Nix Agent on Linux machine

1. Install Java and open jdk by executing following command:

java  - $ yum install java-1.7.0-openjdk*

2. Download SureMDM Nix Agent from website

wget https://suremdm.42gears.com/nix/nix.tar.gz 

3. Execute following command to extract tar file:

$ tar -xvzf nix.tar.gz 

4. Execute following command to go to nix folder and grant execute permissions to the file installnix.sh:

sudo chmod +x nix/installnix.sh 

5. Execute following command to install SureMDM Nix Agent

sudo  nix/installnix.sh 

6. Provide Account ID 

7. SureMDM Nix Agent will be installed on the Linux machine

Check SureMDM Nix Agent Status

Execute following command to check SureMDM Nix Agent’s service status:

sudo service nix status

 

Start, stop or restart Nix service

To start/stop/restart nix service use the commands:

sudo service nix start

sudo service nix stop

sudo service nix restart

 

Change Nix Configuration

To change the Nix configuration, follow below mentioned steps:

1. Execute following command:

sudo vim /usr/share/java/nix/nix.conf

2. Edit the configuration

3. Save and exit from vim editor by pressing Exit and enter :wq

4. Restart SureMDM Nix Agent once changes are made and saved

Setup Instruction for macOS devices

Download
SureMDM Nix Agent can downloaded as .pkg on the device from here.

Install
To install SureMDM Nix Agent, follow these steps:

  1. Once SureMDMNix package is downloaded, Nix Agent Installer will be launched.
  2. In Installer window, go through each step one by one starting from Introduction to Summary.
    SureMDM Nix Agent will get installed on the device.
  3. Click Nix Agent icon to launch Enroll Device prompt.
  4. On Enroll Device prompt, enter SureMDM Account ID and click Register.
    The device will get enrolled to SureMDM Web Console.
  5. On SureMDM Nix Screen, there are two options available :
    • Status - Once the device is enrolled to SureMDM, the status will show as Online.
    • Settings - Under Settings option, there are two features:
      • Server Path - Enter the Server Path (default server path will be https://suremdm.42gears.com)
      • Version - Displays the SureMDM Nix Agent version.