Allowed Applications

1. Introduction

1.1 What is SureLock?

1.2 How does it work?

2. Getting Started with SureLock

2.1 Download SureLock

2.2 Launch SureLock

2.3 Access SureLock Settings

3. Allowed Applications

3.1 Add App

3.2 Edit Allowed Application

3.3 Remove Allowed Application

3.4 Add Folder

4. SureLock Settings

4.1 Wallpaper

4.2 Wallpaper Position

4.3 Use System Wallpaper

4.4 Icon Size

4.5 Spacing between the icons

4.6 Text Color

4.7 Allow Icon Relocation

4.8 Full Screen Mode

4.9 Notification Badge

4.10 Hide App Title

4.11 Single Application Mode

4.12 Application Launch Delay

4.13 Run Only Once

4.14 Create Single App Mode Exit File

4.15 Change Password

4.16 Admin Users

4.17 Disable Bottom Bar

4.18 Hide Bottom Bar

4.19 Camera Settings

4.20 Wi-Fi Settings

4.21 Mobile Data Settings

4.22 GPS Settings

4.23 Bluetooth Settings

4.24 Sound Settings

4.25 Volume Setting

4.26 Airplane Mode Settings

4.27 SureLock Homescreen Orientation

4.28 Rotation Settings

4.29 Brightness Settings

4.30 Enable Toast Message

4.31 Set Custom Access Denied Message

4.32 Watchdog Service

4.33 On Launch of Unallowed Application

4.34 Suppress Notification Panel

4.35 Disable Status Bar

4.36 Suppress Power Button/Keyboard

4.37 Keyboard Settings

4.38 Bootup Delay

4.39 Prevent Suspend Mode

4.40 Keep CPU On

4.41 AC Power Prevent Suspend

4.42 Schedule Prevent Suspend Mode

4.43 Idle Timeout

4.44 Idle Timeout Application

4.45 Reset Brightness Timer on Idle TimeOut

4.46 Schedule Reboot

4.47 Widget Settings

4.48 Tittle Bar Settings

4.49 SureLock Analytics

4.50 Power Saving Settings

4.51 Default Brightness

4.52 Brightness on Inactivity

4.53 Brightness on Battery Level

4.54 Disable Brightness Change On Third-Party

4.55 Number of Taps

4.56 Access Settings Timeout

4.60 Enable Log

4.61 Set Log File Path

4.62 Use Advance Hide Bottom Bar

4.63 On Press of Home Button

4.64 Disable Touch Input

4.65 Memory Settings

4.66 Screensaver Settings

4.67 Enable Diagnostic Log

4.68 View Diagnostic Log

4.69 Clear Diagnostic Log

5. Samsung KNOX Settings

5.1 Enable Samsung KNOX

5.2 Disable Other Home Screen

5.3 Disable Safe Mode

5.4 Disable Factory Reset

5.5 Disable Multi Window

5.6 Disable USB

5.7 Mass Storage

5.8 USB Debugging

5.9 Disable Hardware Keys

6. Allowed Widgets

6.1 Add Widget

6.2 Remove an allowed widget

6.3 Add App/Shortcut

7. Manage Shortcuts

7.1 Accept New Shortcuts

7.2 Add Shortcut

7.3 Add Settings Shortcut

7.4 Test Shortcut

8. Phone Settings

8.1 Call Progress Screen

8.2 Block All Incoming Call

8.3 Block All Outgoing Call

8.4 Blacklist Phone Number

8.5 Whitelist Phone Number

8.6 Block All Incoming SMS

8.7 Enable SMS Command

8.8 SMS Command Password

9. Import/Export SureLock Settings

9.1 Export to File

9.2 Export to Cloud

9.3 Import from File

9.4 Import from Cloud

9.5 Reset Settings

9.6 Enable Automatic Import

9.7 Auto Import From

9.8 Periodically Check

9.9 Enable Scheduled Automatic Import

9.10 Export Activation Code

10. Exit SureLock

11. Uninstall SureLock

12. About SureLock


SureLock Home Screen can be customized and personalized by making use of using icons, specific text color and with wallpapers. Default SureLock wallpaper (white background with SureLock logo) can be replaced with wallpaper of your choice. Use Wallpaper option under SureLock Settings to set wallpaper for SureLock Home Screen. You have the option to set same or two different wallpapers for Landscape and Portrait modes.

Wallpaper Position

Wallpaper on SureLock Home Screen can be set up in different ways. Use Wallpaper Position option to specify and set position of the wallpaper on SureLock Home Page. You have the option to select from Center or Fill.

Use System Wallpaper

If you want to use device’s wallpaper as wallpaper for SureLock Home Screen as well, enable System Wallpaper option.

Icon Size

Use Icon Size option to specify / set the size of allowed applications' icons on SureLock Home Screen. You have following options to select from:

  • Small
  • Medium
  • Large
  • Extra Large
  • Custom


Spacing between the icons

Use Spacing between the icons option to set spaces between the icons on SureLock Home Screen.

Text Color

On SureLock Home Screen, allowed applications’ titles would appear below their logos. By default, the color of these texts would be black, however if you want to follow the theme on your home screen and use a different color, use Text Color option to specify and set color of text.

Allow Icon Relocation

Use Allow Icon Relocation option to allow relocation of icon on the SureLock Home Screen. This option once enabled will allow you to drag and organize icons on the home screen.

Full Screen Mode

By default, SureLock will not hide the Status Bar at the top of the screen. It is a bar on top of the device screen which generally shows battery status, Wi-Fi status, time, notifications, connectivity etc.

If you want the users to not see or restrict use of Status Bar, enable Full Screen Mode option under SureLock Settings.

Notification Badge

Notification Badge is a small red notification count badge that appears on the application icon if there are any new notifications. This icon will notify the user about new messages, mails or calls count.

Enable Notification Badge option if you want to enable notification badge for allowed applications on SureLock Home Screen.

Hide App Title

Allowed application will show on SureLock Home Screen as an icon with title. Use Hide App Title option if you want to hide the title and show only the icon of allowed application on SureLock Home Screen.


Single Application Mode

Use Single Application Mode when you want to allow only one application and nothing else. Access to everything else (Home Screen, Settings or other apps) will be blocked at all time. To enable this feature, only one application should be visible on SureLock Home Screen. In case other applications need to be allowed then they must be marked as hidden.


Single Application Mode has following options:

  • Application Launch Delay: Enter a value in milliseconds to set a delay in launch of SureLock on device reboot. This delay is helpful when you want to access SureLock Settings to exit Single Application Mode.
  • Run Only Once: This option once enabled will run Single Application Mode only once. On reboot of the device, Single Application Mode will automatically be disabled.
  • Create Single App Mode Exit File: Once you create this file and save it in your device, Single Application Mode would be disabled for first 10 minutes. You can also push this file using MDM solution to disable Single Application Mode.

Change Password

When you install SureLock initially, Admin Settings are protected with default password – 0000 (four zeros). Use Change Password option to change the password to a password of your choice.

Admin Users

Admins refer to the device users who have access to SureLock Settings. If you want more than one admin to be able to access and change SureLock Settings, use Admin Users feature to give access to SureLock Admin Settings. This feature allows you to create multiple Admin users by assigning different passwords.

Users created using Admin Users option will have access to all setting except following four options under SureLock Admin Settings:

  • Exit SureLock
  • Uninstall SureLock
  • Change Password
  • Admin Users

Disable Bottom Bar

Most of the Android devices have an on-screen bar at the bottom of the screen with an option to navigate back to previous application/home, take screenshots and see the recently opened applications. Use Disable Bottom Bar option to disable this bar. This option will not hide Bottom Bar, but will only disable it.

Hide Bottom Bar

When you disable the bottom bar, whenever you try to use any of its functions, you will get toast messages on your screen informing that the accessed option was blocked. If you want to not only disable but also to hide Bottom Bar, enable Hide Bottom Bar option.

Peripheral Settings 

SureLock gives you the option to lockdown peripherals of the Android device.  For all the listed peripherals, there are three main settings:

  • Don’t Care – Select this setting if you are fine with a particular peripheral working or not working when SureLock is running.
  • Always On/Always Enable – Select this setting if you want a particular peripheral to function even when SureLock is running.
  • Always Off/Always Disable - Select this setting if you want to restrict use of a particular peripheral when SureLock is running.


Camera Settings

To disable camera from functioning, select Always Disable from the following options:

  • Don't Care
  • Always Disable

Wi-Fi Settings

To disable Wi-Fi from functioning, select Always Off from the following options:

  • Don't Care
  • Always On
  • Always Off

Mobile Data Settings

To disable mobile data from functioning, select Always Off from the following options:

  • Don't Care
  • Always On (By default disabled in Samsung devices)
  • Always Off

GPS Settings

This option is available only for Android Version 2.3 and below. To disable GPS from functioning, select Always Off from the following options:

  • Don't Care
  • Always On
  • Always Off

Bluetooth Settings

To disable Bluetooth from functioning, select Always Off from the following options:

  • Don't Care
  • Always On
  • Always Off

Sound Settings

Use Sound Settings option to set a default sound settings for the device. It has following sound options:

  • Don't Care
  • Normal Mode
  • Vibrate Mode
  • Silent Mode

Volume Settings

SureLock allows you to specify, set and lock volume level of the device. Use Volume Slide Bar under Volume Settings option to set volume to the desired level.

Airplane Mode Settings

To enable Airplane Mode, select Always On from the following options:

  • Don't Care
  • Always On
  • Always Off

SureLock Homescreen Orientation

Use this option to set SureLock Home Screen orientation to any of the following:

  • Don't Care
  • Landscape
  • Portrait

Rotation Settings

Use Rotation Settings to enable or disable rotation of device screen. To disable screen rotation, turn the device in the screen orientation that you wish to lock, access SureLock Settings and select Always Off from the following options:

  • Don't Care
  • Always On
  • Always Off

Note: This option will be enabled only when Watchdog Service is enabled.

Brightness Settings

Use Brightness Settings to adjust/set brightness of device screen. Select from following options:

  • Don't Care
  • Force Auto Brightness
  • Fix Minimum Brightness
  • Fix Maximum Brightness
  • Lock Current Brightness

                Note: This option will be enabled only when Watchdog Service is enabled.

Enable Toast Message

Toast Messages in SureLock are small popups which appears on the screen. They notify you with any specific messages related to the activities being performed inside SureLock

Once Enable Toast Message is enabled, SureLock will notify the users with a toast message whenever any unallowed application is launched and subsequently blocked or when a peripheral is restricted from functioning.

Note: This option will be enabled only when Watchdog Service is enabled.

Set Custom Access Denied Message

Once Toast Message is enabled in SureLock, the message will be shown in SureLock blocked : %App% format. If you want to customize the toast message which notifies the user whenever SureLock blocks an unallowed application, use Set Custom Access Denied Message option under SureLock Settings.

Note: This option will be enabled only when Watchdog Service is enabled.

Watchdog Service

Watchdog Service enables advance lockdown of the device by enabling following settings:

  • Rotation of Screen (refer here)
  • Brightness on Screen (refer here)
  • Diagnostic Log (refer here)
  • Set custom Access Denied Message (refer here)

On Launch of Unallowed Application

If you want the users to be redirected to a specific application or home screen when they try to access or launch an unallowed application, enable On Launch of Unallowed Application and select from following options.

  • Home Screen
  • Resume Previous Application
  • Relaunch Previous Application

Note: This option will be enabled only when Watchdog Service is enabled.

Suppress Notification Panel

On all Android devices, Notification Panel is either at the top of the home screens or at the bottom-right, you can drag down from the top of the screen downwards to view the notifications. Using this panel, you can view and access messages, mails, network settings and device settings.

Use this option to suppress the notification panel of the device thus restricting the users from using any of the options from the notification panel.

Disable Status Bar

On all Android devices, there is a status bar either at the top of the home screens (mostly smartphones) or at the bottom-right (mostly tablets) which displays Wi-Fi status, battery status, time and has options to access notifications and device settings.

Use this option to suppress the notification panel of the device thus restricting the users from using any of the options from the notification panel.

Suppress Power Button/Keyboard

The users can use power button to shut down the device or use an external keyboard to come out of lockdown. Enable Suppress Power Button/Keyboard option to suppress the notification box which gives an option to power off or restart the device. This option once enabled will also disable keyboard of the device (device specific).

Keyboard Settings

Some Android devices allow use of USB port to attach external keyboards and when an external keyboard is attached to a device, on-screen soft keyboard is disabled. Enable this option to enable on-screen soft keyboard even when an external keyboard is plugged in using the USB port.

Bootup Delay

Once SureLock is installed and configured, it will launch itself when the device is switched on or restarted. If you want to delay the launch of SureLock when the device is switched on or rebooted, use Bootup Delay option and specify a delay value in seconds.

This is helpful in following two scenarios:

  • If you want to keep SureLock loading screen for some more time just in case your device is slow to boot up completely
  • Few things like Wi-Fi or something which needs time to initialize and you want to make sure that they are initialized before SureLock comes into action

Prevent Suspend Mode

Suspend Mode refers to the mode when your device goes to sleep if your device is inactive for the specified period of time.

If you want to prevent the device from going to sleep when SureLock is running, enable Prevent Suspend Mode option.

Keep CPU On

If your device goes to sleep because of inactivity or manual interference, the Android CPU also stops working. However, there are times when you want the CPU to be always ON for applications to keep working in the background. Enable Keep CPU On option in such situations to keep CPU working when SureLock is running.

AC Power Prevent Suspend

Enable AC Power Prevent Suspend option to prevent the device's screen from going off when SureLock is running and the device is plugged in to AC Power.

Schedule Prevent Suspend Mode

Use Schedule Prevent Suspend Mode option if you would like the device running SureLock to get into Prevent Suspend Mode on a specific day and time by specify the following details:

  • Start At
  • End At
  • Days of the week

Idle Timeout

Idle Timeout refers to the time threshold of device inactivity that you specify in minutes after which the device either goes to sleep or gets redirected. 

Use Idle Timeout option to specify a period of device inactivity for SureLock to redirect the device screen to SureLock Home Screen.



Idle Timeout Application

If you want the screen to get redirected to one of the allowed applications on Idle Timeout instead of SureLock Home Screen, use Idle Timeout Application option to specify the allowed application.

Reset Brightness Timer on Idle TimeOut

SureLock has multiple features which once enabled save battery consumption by specifying auto adjusting of brightness on device inactivity or redirecting of screen to SureLock Home Screen on device inactivity. Reset Brightness Timer on Idle Timeout feature comes into the picture when multiple such features are enabled at once.

This feature once enabled will reset the timer specified in Brightness on Inactivity to 0 (zero) on device inactivity.

Example: If Idle Timeout is set as 10 seconds and Brightness on Inactivity is set as 15 seconds, the timer for both the activities starts together. On device inactivity of 10 seconds, the device gets into Idle Timeout mode and this resets the timer for Brightness on Inactivity to 0 (zero). And the cycle continues if the device continues to be in inactive state.

Schedule Reboot

There could be many common issues which can be fixed by a simple reboot.  SureLock allows you to schedule a reboot of Samsung KNOX enabled or rooted devices. Using Schedule Reboot feature, you can simply specify a date and time using options in this feature for the device to auto reboot.

Widget Settings

Widgets in SureLock refers to small ‘at-a-glance’ view windows which can be allowed and placed on a vertical or horizontal platform on SureLock Home Screen. They can be used to launch associated applications or view detailed information.

If you have allowed widgets in SureLock and want them to be organized on SureLock Home Screen, you will have access to following widget settings:

  • Show Widget(s) - Enable it to show widgets on SureLock Home Screen
  • Show Widget Tray - Enable it to show the Widget Tray
  • Position - Tap on it to specify the position of Widget - Top or Bottom of the screen
  • Widget Maximum Area - Drag the bar to specify the width and height of Widget


Title Bar Settings

SureLock also allows you to create a custom title bar on top of the screen. This space can be used to personalize the SureLock Home Screen with your brand details.  Use Title Bar Settings and enable Show Title Bar option to enable and customize tittle bar on SureLock Home Screen.

SureLock Title Bar Settings has following customization options:

SureLock Analytics

Use SureLock Analytics feature to record all SureLock activities in .csv format. This feature once enabled, will allow you to export, schedule export and schedule clear on specific days.

Power Saving Settings

Use Power Saving Settings option to save power consumption by adjusting and setting brightness of the device. There are following options under this setting:

  • Default Brightness – Use this option to set a default brightness for the device.
  • Brightness on Inactivity – Use this option to set brightness level of device on specified inactivity time.
  • Brightness on Battery Level – Use this option to create profiles of battery level and corresponding battery levels.
  • Disable Brightness Change On Third-Party App

Number of Taps

Use Number of Taps option to change the default 5 taps to a desired number of taps to launch SureLock Admin Settings password prompt.

Access Settings Timeout

You can restrict the access to SureLock Admin Settings after a specified time period. Once you enable Access Settings Timeout option, the password prompt would not appear even if the user taps the required number of taps under the specified time.


Enable Log

Enable this option to set logging in SureLock and maintain log files to a specified location. Log File records and saves all the events that happens in SureLock.

Set Log File Path

Use Set Log File Path option to specify a location for the Log File to be saved.

Use Advance Hide Bottom Bar

This option is similar to Hide Bottom Bar which hides the bottom bar of the device unlike Hide Bottom Bar, to enable this option device does not require a reboot.

Note: Only applicable for Samsung KNOX or rooted devices.

On Press of Home Button

This option is helpful if you have multiple allowed applications arranged in folders. Use this option to redirect the users to either Last Accessed Folder or Home Screen Root Folder when Home button is pressed.

Disable Touch Input

Enable this option to disable all touch input and response on SureLock Home Screen. Once this option is enabled, the user can only launch SureLock Password Prompt by tapping on screen 5 times.

Memory Settings

Use Memory Settings to track memory usage by allowed applications. Once enabled and a Memory Threshold set, SureLock will automatically kill the open application if the free memory is less than specified threshold.

Screensaver Settings

Use Screensaver Settings option to enable screensaver on device inactivity. Currently, the option allows only an image to be set as a screensaver and has following options:

  • Enable Screensaver - enables screensaver
  • Use System Wallpaper - uses wallpaper of the device as the screensaver
  • Select Screensaver Image - allows you to select an image as screensaver
  • Screensaver Timeout - allows you to set a time of inactivity for the screensaver to come up

Enable Diagnostic Log

Diagnostic Log once enabled will log all activities of allowed/block applications and notifies whenever any unallowed application is blocked.

View Diagnostic Log

Use View Diagnostic Log option to view the log of all activities in SureLock. Using these log entries, you can also allow blocked application or block already allowed applications.

Clear Diagnostic Log

Use Clear Diagnostic Log option to clear the log entries.


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