{"id":1671,"date":"2013-02-05T10:29:35","date_gmt":"2013-02-05T04:59:35","guid":{"rendered":"http:\/\/live-42gears-site.pantheonsite.io\/blog\/?p=1671"},"modified":"2023-01-13T05:23:33","modified_gmt":"2023-01-13T05:23:33","slug":"how-to-view-call-logs-on-android-phones-remotely","status":"publish","type":"post","link":"https:\/\/www.42gears.com\/nl\/blog\/how-to-view-call-logs-on-android-phones-remotely\/","title":{"rendered":"How to view call logs on Android phones remotely using SureMDM?"},"content":{"rendered":"<p>Around the world, enterprises and organizations are mobilizing their workforce by allowing smartphones to boost productivity. There are several factors that influence workforce productivity. These situations or events can affect a business in either a positive or negative way. Phone usage during work hours proves to be one such factor. Unnecessarily long calls might hit productivity negatively. Also, if the phone is provided by management, it also adds to the expenses of the organization. As a part of management best practices, the least you can do is to have a phone call logging functionality that monitors the usage of phones in an enterprise.<\/p>\n<p><a href=\"http:\/\/live-42gears-site.pantheonsite.io\/products\/suremdm\/\" target=\"_blank\" rel=\"noopener noreferrer\">SureMDM<\/a> is a mobile device management solution that comes with an integrated <strong>Call Logging<\/strong> feature allowing you to monitor and log the calls on Android phones. These logs can be viewed directly on <a href=\"https:\/\/suremdm.42gears.com\/console\" target=\"_blank\" rel=\"noopener noreferrer\">SureMDM Admin Console<\/a> to keep a check on the calls made along with the time and duration of each incoming and outgoing call. This information can also be used to develop appropriate tactics and strategies&nbsp;to implement suitable policies<\/p>\n<p>Follow the steps below to enable and configure call logging on your managed Android devices:<\/p>\n<p><strong>1<\/strong>. Log in to your <strong><a title=\"Click to login to SureMDM Console\" href=\"https:\/\/suremdm.42gears.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">SureMDM Web Console<\/a><\/strong><\/p>\n<p><strong>2<\/strong>. On <strong>SureMDM<\/strong> <strong>Home<\/strong>, click on <strong>Jobs<\/strong> and select <strong>Android<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19243\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Select-Jobs.png\" alt=\"SureMDM - Select Jobs\" width=\"463\" height=\"275\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Select-Jobs.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Select-Jobs-300x178.png 300w\" sizes=\"(max-width: 463px) 100vw, 463px\" \/><img decoding=\"async\" class=\"alignnone wp-image-19244\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Select-OS-as-Android.png\" alt=\"SureMDM Call Logs - Select Android\" width=\"465\" height=\"276\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Select-OS-as-Android.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Select-OS-as-Android-300x178.png 300w\" sizes=\"(max-width: 465px) 100vw, 465px\" \/><\/p>\n<p><strong>3<\/strong>. On <strong>Select Job Type<\/strong> page, click on <strong>Call<\/strong> <strong>Log<\/strong> <strong>Tracking<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19242\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Select-Call-Tracking-Job.png\" alt=\"SureMDM - Select Call Tracking Job\" width=\"476\" height=\"283\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Select-Call-Tracking-Job.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Select-Call-Tracking-Job-300x178.png 300w\" sizes=\"(max-width: 476px) 100vw, 476px\" \/><\/p>\n<p><strong>4<\/strong>. &nbsp;On <strong>Call<\/strong> <strong>Log<\/strong> <strong>Tracking<\/strong> prompt, give a name to the job and&nbsp;turn<strong> Call Log Tracking<\/strong> on<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19238\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Enable-Call-Log-Tracking.png\" alt=\"SureMDM - Enable Call Log Tracking\" width=\"470\" height=\"279\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Enable-Call-Log-Tracking.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Enable-Call-Log-Tracking-300x178.png 300w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/p>\n<p><strong>5<\/strong>. &nbsp;Enter a value in minutes in the&nbsp;<strong>Tracking Periodicity<\/strong> field and click on <strong>OK<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19239\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Enter-Tracking-Periodicity.png\" alt=\"SureMDM - Enter Tracking Periodicity\" width=\"467\" height=\"277\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Enter-Tracking-Periodicity.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Enter-Tracking-Periodicity-300x178.png 300w\" sizes=\"(max-width: 467px) 100vw, 467px\" \/><\/p>\n<p><strong>6<\/strong>. The created job will get listed<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19236\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Call-Log-Tracking-Job-Created.png\" alt=\"SureMDM - Call Log Tracking Job Created\" width=\"470\" height=\"279\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Call-Log-Tracking-Job-Created.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Call-Log-Tracking-Job-Created-300x178.png 300w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/p>\n<p><strong>7<\/strong>. Go back to <strong>SureMDM<\/strong> <strong>Home<\/strong>, select the desired device and click on <strong>Apply<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19237 size-full\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Choose-an-enrolled-mobile-device.png\" alt=\"SureMDM - Choose an enrolled mobile device\" width=\"500\" height=\"297\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Choose-an-enrolled-mobile-device.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Choose-an-enrolled-mobile-device-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>8<\/strong>. On <strong>Apply Job To Device<\/strong> prompt, select the job and click on <strong>Apply<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19235 size-full\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Apply-Call-Log-Job-to-the-Android-device.png\" alt=\"SureMDM - Apply Call Log Job to the Android device\" width=\"500\" height=\"297\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Apply-Call-Log-Job-to-the-Android-device.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Apply-Call-Log-Job-to-the-Android-device-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>9<\/strong>. Once the job is successfully applied, <strong>SureMDM<\/strong> will start tracking calls and maintain a log<\/p>\n<p>Follow the steps below to view the call log:<\/p>\n<p><strong>1<\/strong>. Select the desired device from the list<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19237 size-full\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Choose-an-enrolled-mobile-device.png\" alt=\"SureMDM - Choose an enrolled mobile device\" width=\"500\" height=\"297\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Choose-an-enrolled-mobile-device.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Choose-an-enrolled-mobile-device-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>2<\/strong>. Click on <strong>More<\/strong> and click on <strong>Call Logs<\/strong> to launch a prompt with following details:<\/p>\n<ul>\n<li><strong>Incoming<\/strong><\/li>\n<li><strong>Outgoing<\/strong><\/li>\n<li><strong>Missed<\/strong><\/li>\n<li><strong>Rejected<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19245 size-full\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-View-Call-Logs.png\" alt=\"SureMDM - View Call Logs\" width=\"500\" height=\"297\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-View-Call-Logs.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-View-Call-Logs-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>3<\/strong>. Click on <strong>Export<\/strong> to export the log in .csv format<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-19240 size-full\" src=\"http:\/\/live-42gears-site.pantheonsite.io\/wp-content\/uploads\/2017\/06\/SureMDM-Export-Call-Logs.png\" alt=\"SureMDM - Export Call Logs\" width=\"500\" height=\"297\" srcset=\"https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Export-Call-Logs.png 500w, https:\/\/www.42gears.com\/wp-content\/uploads\/2017\/06\/SureMDM-Export-Call-Logs-300x178.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><strong>SureMDM<\/strong> offers similar feature&nbsp;for SMS with <strong>SMS Log Tracking<\/strong> option. Explore such features in <strong>SureMDM<\/strong> by registering for free.<\/p>\n<p><center><a class=\"blog_button\" href=\"http:\/\/live-42gears-site.pantheonsite.io\/products\/suremdm\/signup\/\">Signup for SureMDM Free Trial<\/a><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Around the world, enterprises and organizations are mobilizing their workforce by allowing smartphones to boost productivity. There are several factors that influence workforce productivity. These situations or events can affect a business in either a positive or negative way. Phone usage during work hours proves to be one such factor. Unnecessarily long calls might hit&hellip;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,10,23,8,26],"tags":[22,28,25],"class_list":["post-1671","post","type-post","status-publish","format-standard","hentry","category-android","category-business","category-enterprise-mobility","category-general","category-suremdm","tag-android","tag-enterprise-mobility","tag-suremdm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To View Call Logs On Android Phones Remotely | 42Gears<\/title>\n<meta name=\"description\" content=\"Details on remotely view call logs on Android phones using an MDM web console at 42Gears\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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