We recently started using Meebo Live Chat on our website. It is working out really well. Earlier with emails going back and forth used to take a few hours if not days to resolve any problem. It’s now down to a few minutes. Saves everybody’s time. All the visitors and existing customers are happy about that.
We choose Meebo as we didn’t want to get indulged in setting up chat software on our servers. With Meebo we just had to put up a small widget code and it all started working. And yes, Meebo Notifier is very much required as you won’t want to stare at chat window all the time.