How to Disable Factory Reset using SureLock

Disable Factory Reset

Factory Reset is a built-in, software reset feature in Android devices designed to restore the device to its original manufacturer settings so that it functions as if fresh out of the box. This may benefit a new owner of an old device however can be harmful in an enterprise setting.

Why do enterprises need to disable Factory Reset?

Factory reset effectively wipes all data, settings, and applications that were previously running on the device. If a device has a kiosk lockdown solution installed, performing a factory reset will wipe all data and remove the lockdown as well. This could result in the following consequences:

  • Users will be able to access unapproved applications and functions on the device
  • Admins will not be able to remotely manage the device, track the devices or apply restriction policies
  • Sensitive company information will be lost

Thus, it is necessary to disable the Factory Reset option in Enterprise Android devices.

Disable Factory Reset with SureLock

The Factory Reset option may be disabled with SureLock by following the below steps:

Note: This feature is available for all Samsung Knox, rooted and Platform Signed devices. On Platform Signed devices, this option is available only on Android Lollipop devices.

For Samsung KNOX devices:

1. Go to SureLock Home Screen and tap 5 times to launch the password prompt.

2. Enter the admin password to go to Admin Settings and tap Samsung Knox Settings.

3. On Samsung Knox Settings screen, select Disable Factory Reset and tap Done.

For Platform Signed and rooted devices:

1. Go to SureLock Home Screen and tap 5 times to launch the password prompt.

2. Enter the admin password to go to Admin Settings.

3. Tap on SureLock Settings, select Disable Factory Reset and tap Done.

Enabling this option will grey out Factory Data Reset option under Backup & Reset in  Settings. It will also disable the factory reset option through Android System Recovery Utility.

 

To checkout other SureLock for Android  features, Click here

To learn more on how to secure and manage Android and Windows Mobile/CE devices efficiently, visit us at www.42gears.com

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