Frequently Asked Questions(Android)
Looking for Windows Mobile/CE Specific FAQ? Click Here!
1. Tell me more about your product SureLock?
SureLock is a tool used by enterprises for locking down Mobile devices & Tablets alike. SureLock provides kiosk type execution environment on Android devices and Windows Mobile/CE devices where only "approved" applications are allowed to run.
2. How does SureLock help enterprises?
By design, Android OS is a generic platform containing lots of built-in programs like games, browser, messaging apps etc. Android also provide users with different ways to access and run those applications.
- Home Screen
- Hardware buttons (keypad)
- Taskbar icons on top
- File Explorer
- Autorun on SD Card
- APK Installation
Companies use Android devices to run business applications that their employees use. Unless the device is locked, the employee can access games and other apps and can get distracted during working hours, resulting in loss of productivity. Moreover a not-so-knowledgable person can disrupt the device settings (database deletion, turn-off wireless) which will cause business application failure. "Corrupt" devices are returned to IT department which again wastes critical time and money.
To avoid above problems, the best option is to lock down the device so that only "approved" applications can be launched and used by the employees. SureLock provides you with a highly configurable solution which enables kiosk type exeution environment on Android Mobiles & Tablets.
3. What are the cool features SureLock has?
For a complete list of features, please read Features section here.
4. What Android versions are supported by SureLock?
SureLock is available for the following Android versions:
- 2.2 Froyo
- 2.3.X Gingerbread
- 3.X Honeycomb
- 4.X ICS
5. Is there a way to operate an Android tablet device in kiosk mode?
SureLock has been thoroughly tested on Android Tablets as well to provide you a smooth user experience combined with security second to none.
6. How do I select the allowed applications to run on the device?
You can enter the Allowed URLs by following the below steps:
1. Press "Menu" key on the device.
2. Type in SureLock Admin password to gain complete access of the application.
3. Click on "Allowed Applications".
4. Select the application which you want to allow from the Application List.
5. Its as simple as that.
You are good-to-go
7. What about Licensing?
Please read about licensing here.
8. What device models are supported by SureLock?
SureLock should run on practically any Android device. Many customers have successfully used SureLock on various handheld models from the following vendors.
- HTC
- Samsung
- LG
- Motorola
- and many more..
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