Frequently Asked Questions

What is SureLock Studio?

SureLock Studio is a tool used by enterprises for locking down Windows Mobile devices. SureLock provides kiosk type execution environment on Windows Mobile devices where only "approved" applications are allowed to run.

How does SureLock Studio help enterprises?

By design Windows Mobile OS is a generic platform. It contains lots of builtin programs like games, browser, messaging apps etc. Windows Mobile also provides the users different ways to access and run those applications.

  • Start Menu
  • Hardware buttons (keypad)
  • Taskbar icons on top
  • File Explorer
  • Autorun on SD Card
  • ActiveSync
  • CAB Installation

Many organizations use Windows Mobile devices to run business applications that their employees use. Unless the device is locked the employee can access games and other apps and can get distracted during working hours, resulting in loss of productivity. Moreover a not-so-knowledgable person can disrupt the device settings (database deletion, turn-off wireless) which will cause business application failure. "Corrupt" devices are returned to IT department which again wastes critical time and money.

To avoid above problems, organizations want to lock down the device so that only "approved" application can be launched and used by the employees. SureLock Studio is a highly configurable solution which enables kiosk type exeution environment on Windows Mobile devices.

What are the cool features SureLock Studio has?

For a complete list of features, please read Features section here.

What Windows Mobile versions are supported by SureLock Studio?

SureLock Studio runs on Windows desktop computer (XP or Vista). It generates small configuration modules (cab format) which can be deployed on following Windows Mobile versions.

  • Windows Mobile 6.5 (Classic & Professional)
  • Windows Mobile 6.1 (Classic & Professional)
  • Windows Mobile 6.0 (Classic & Professional)
  • Windows Mobile 5.0 (Pocket PC and Pocket PC Phone Edition)

How to find out foreground application path?

SureLock Studio contains a Remote Manager tool which has a feature to find the path of the application which is currently in the foreground on the device.

1. Exit SureLock on the device.
2. Connect the device with the PC and setup ActiveSync connection.
3. Launch the application or the window whose path you want to determine.
4. On the PC, launch SureLock Studio and goto Tools -> Remote Manager.
5. On Remote Manager screen, click Remote Window button.
6. Remote Window information will include "Owner Process" name. Note down this process name and add it as "approved" application in your SureLock project settings.
7. Build the cab file and install in on the device. Now the above application will be allowed to execute on the device.

What about Licensing?

Single license of SureLock Studio permits the use on upto 100 handheld devices. If you have over 100 devices extra device licenses can be purchased. Check more details here.