SureMDM Remote Help-desk Solution
SureMDM On-demand has extensive support for providing help-desk support to end-user mobile devices. Features include:
1. View device screen when the device is away in the field.
2. Use keyboard and mouse to interact with the device
3. File explorer to add, remove, delete and launch files and applications
4. Process Viewer to view running process and kill any running process
Check out cloud-based trial version of SureMDM at http://www.42gears.com/suremdm/.
SureRC : Remote Administration tool for Windows mobile devices
We have released a new tool SureRC, a remote control and support software for Windows Mobile devices. It lets administrators take remote control of mobile devices and interact with the device using PC mouse and keyboard. SureRC works over TCP/IP networks (WiFi, Wired, GPRS, 3G). You can download the trial version from the SureRC product page. SureRC is installed only on the Windows Mobile device. You can use any freely available VNC compatible software on the desktop PC.
SureRC Features:
* Compatible with most VNC viewer programs such as RealVNC and TightVNC
* VNC Authentication support
SureRC Demo:
Let us know if you are interested in a demo. We offer free online product walk-through sessions.