42Gears Speaks
26Oct/110

Kiosk mode on Android

SureLock for Android has been released. Trial version is available for download from our website as well as from the Android market.

Lock down android device into kiosk mode

Lock down android device into kiosk mode

Features:
* Lock down smartphones and tablets into kiosk mode
* Restrict users to allowed applications only
* Block users from accessing Home screen
* Block user from playing games, browsing or installing unapproved applications
* Block user from changing System Settings
* Admin can securely unlock the device with a password

Check out more details on our website at http://www.42gears.com/surelock/

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25Aug/110

SureMDM Product Handouts

Software product handouts work and here is the one we created for SureMDM. Note: These are not high resolution images.

SureMDM Product handout (Front)

SureMDM Product handout (Front)

SureMDM Handout (Back)

SureMDM Handout (Back)

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10Feb/110

Best approach to deploying a Mobile Device Management system

The company leadership has identified the need for a system to effectively manage mobile devices in your organization. As the best IT guy around here you have been given the mandate to roll-out the system. You obviously will start looking for solutions in the market that can solve the problem for you. But there are few points to take care of that are mostly irrelevant of the product that you finally choose.

  • Start Slow and measure the benefits: Do not try to use all the features that the chosen MDM solution provides. Select the most important ones first and then add new ones slowly. This is especially important if this is the first time you are doing such implementation.
  • Start Small: Do not start with managing all the mobile devices in the organization. You have to observe how the end-user and mobile devices reacts to new policies. Keeping the working set small ensures that you can fix many issues before the full-scale deployment is done. Moreover if you go all the way initially, just in case something goes wrong, it would unnecessarily be a big effort to back off.
  • Keep it Simple: If possible look for an MDM product that is easy to learn and operate. Remember there are not-so-expert members in your team. Keeping the implementation simple for them will help the organization in the long run.

More later...

SureMDM: Mobile Device Management for Starters and Experts

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30Apr/100

Save money by using Remote Control software for smartphones

The Problem
Sometimes, as an IT support specialist, you might find yourself to be in situations where end users need your support in troubleshooting problems with their mobile devices or smartphones. Traditional approach would be to pick up the phone and call the user and ask him/her to follow your instructions like, tap on this button, select that checkbox and so on. If the mobile users are not tech-savvy enough then you cannot be sure if they are properly following your instructions. Ensuing confusion can be frustrating to you as well as to the person at the other end.

A simple example:
Say a mobile user wants to know how she can save a website address as a favorite in her Smartphone. She calls you, the best IT support guy in the company, for help. You ask her to launch phone’s browser, tap on the Menu button on the command bar and select Add to Favorites menu item. She launches the browser but she can’t find the menu item to save the current page as a favorite. And you think “WIGOIT” (“What is going on in there”). After 15 minutes, you finally figured out that she was using Opera browser and not Internet Explorer. You were giving her wrong instructions!

Remote Control Software to the rescue!
To prove that you still are the best IT guy ever, you decide to use Remote Control software for mobile devices, similar to the way you use remote administration tools to control desktop PCs. Seriously speaking, no time or effort would have been wasted in the previous scenario if you could remotely connect and take control of the user’s device and demonstrate how to add the website address as a favorite.

SureRC
SureRC is a Remote Administration software for controlling Windows Mobile devices over wireless networks. SureRC is compatible with most of the latest VNC viewer programs. If you already have a VNC Viewer program installed on your desktop then you are ready to remotely control the mobile device screen using the desktop keyboard and mouse.

SureRC Features:

• Works with RealVNC Viewer or other VNC compatible viewer programs on the desktop
• Activate remote control by sending SMS to the device: If the device is unattended or suspended, you can send a special command message (an SMS) to the device. On SMS reception the device will wake up and connect with the VNC viewer program running on the desktop.
• Efficient performance on slow networks (ZRLE Compression)
• VNC Authentication support

You can download the trial version of SureRC from the following webpage.

http://www.42gears.com/surerc/

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5Mar/100

SureRC : Remote Administration tool for Windows mobile devices

We have released a new tool SureRC, a remote control and support software for Windows Mobile devices. It lets administrators take remote control of mobile devices and interact with the device using PC mouse and keyboard. SureRC works over TCP/IP networks (WiFi, Wired, GPRS, 3G). You can download the trial version from the SureRC product page. SureRC is installed only on the Windows Mobile device. You can use any freely available VNC compatible software on the desktop PC.

SureRC Features:

* Compatible with most VNC viewer programs such as RealVNC and TightVNC
* VNC Authentication support

SureRC Demo:

Let us know if you are interested in a demo. We offer free online product walk-through sessions.

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