Managing and controlling applications on corporate mobile devices
SureMDM now has a brand new feature that provides a view into what all applications are installed on the phone. Go to the SureMDM web console, select the phone and click the Apps button the toolbar. Whats more, you also uninstall any unneccesary applicaitons right from the web console even if the actual mobile device is out in the field.
List of installed applications on the phone
Application protection, application locking, software inventory reporting etc will be added in the next release.
Use SureMDM and take control of your corporate mobile phones. You can learn more about SureMDM at http://www.42gears.com.
Android and password policy enforcement using SureMDM
Enterprise use of Android devices is on the rise these days. Much of it is due to the availability of new security features (Android 2.2+) such as the ability to enforce password policies across Android devices and to remotely wipe any Android devices that become lost or compromised.
Suppose all employees in your organization have been given latest Android phones. Being the IT guy you are asked to make sure all those Android phones adhere to corporate security policies. If you have a few hundred devices to manage, applying password policies manually on them might not be a good idea. In fact it is a bad idea 
.
SureMDM provides a much easier method for applying password policies. You just have to create a Password Policy job. You can configure various parameters such as minimum password length, password quality (numeric, alphabetic, alphanumeric), time lapse before device auto-locks, maximum number of failed password attempts before device wipes itself.
Password Policy job in SureMDM
Once the Password Policy job is created, you can apply it at once on any number of Android phones. The job is pushed to all phones that are connected with the SureMDM server. Offline phones will receive the job when they connect with the server next time.
The password policy job is processed on the phone by SureMDM device agent that brings up Android password UI. The user is asked to set the password according to the password policy. If the user dismisses the password UI, it will be perodically asked for the same until the policy is complied with.
Conclusion
SureMDM provides an easy to use feature that helps IT teams to quickly apply corporate password policies to hundreds of Android phones across the enterprise. To try this and many other features register for SureMDM account for FREE.
Keeping track of “Under-Repair” mobile devices using SureMDM
So your employee has reported a problem with the mobile device (e.g barcode scanner not working, display is broken etc). Many times the device has to be sent to a service/repair center where thorough diagnosis and repair is performed.
How do you manage the device when it goes for repair. Most people don't have any solution and some use solutions that are very specific.
We understood this problem, worked on it and came up with a new feature that takes SureMDM to a new level. Now SureMDM is not just a mobile device management solution, it also provides complete device service and repair management functionality.
Mobile device repair
If an employee reports an issue with the mobile device the IT person can assign easily create a new ticket under SureMDM and drag the mobile device to the "Repair Center" bucket. The ticket consists of details about the problem with the device, fault code(s), name/address of service center where the device is going for repair, the person who reported the problem, date of reporting etc.
Once the device comes back from the repair, the ticket can be closed. Notes can be added while closing the ticket. Closing the ticket restores the device back to the group where it was earlier.
Mobile devices go for repair multiple times during their life time. SureMDM provides repair history of all the mobile devices. Management team can use this information to negotiate the maintenance contracts with the service or repair provider companies as they now know what their actual service needs are.
To try mobile device service and repair management and other features of SureMDM, register for a FREE account at http://www.42gears.com. You will be amazed at how easy it is to use.